In short: Tripplo’s analysis covers a sample of 68 guest reviews of Palace Hotel Tallinn. Guests in the sample highlight Location, Service & staff and Food & restaurants. The most common complaints: Traffic and trams can be heard clearly in street-facing rooms. Some top-floor rooms have only skylights and no proper window.
Free PDF: the Tripplo report on Palace Hotel Tallinn Free · instant download
Located in the centre of Tallinn and originally built in 1930s, Palace Hotel Tallinn, a member of Radisson Individuals is situated in an impressive building and offers rooms with a digital TV system with satellite channels, a tablet, a minibar and a work desk. Free WiFi is available in the entire property.
The rooms of the Palace Hotel feature modern and elegant interior design with furniture in warm tones. All have private bathrooms with hairdryers and either a shower cabin or a bath.
The hotel's staff is available 24 hours a day. Guests are welcome to visit the gym, small swimming pool, spa bath and steam or Finnish sauna on the lower ground floor. The restaurant serves international dishes and a breakfast buffet is available in the morning.
Tallinn’s Old Town is only 300 metres from Palace hotel and Freedom Square is directly in front of the property. Town Hall and the Town Hall Square are within 550 metres. Lennart Meri Tallinn Airport is 5.5 km away.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Palace Hotel Tallinn suits travellers who want to be in the middle of things without staying inside the medieval walls. The 1930s building faces Freedom Square, with the Old Town a few minutes' walk away and trams and buses outside the door. Guests speak most warmly about the staff, who are described as quick, friendly and thoughtful, from helpful replies before arrival to a surprise birthday cake. Clean, comfortable rooms, a generous breakfast buffet and a small spa with a pool, a sauna and a steam room make it an easy place to return to after a day of sightseeing. The square is also the main drawback. Some guests heard traffic from the road, and parts of the décor, such as an old carpet, show their age. Bathrooms can be short on places to hang towels. For a well-run, central base with a spa at a sensible scale, it works well; light sleepers should ask for a quiet room.
Guests score it 9.1 out of 10 — the average across the 10 hotels we list in Tallinn is 9.3.
- The hotel faces Freedom Square, with the Old Town a few minutes' walk away and tram and bus stops right outside, so guests find it easy to reach the sights, restaurants and the rest of the city.
- Guests praise the staff from the first email to check-out: quick, friendly replies before arrival, a warm welcome at the front desk, a free upgrade to the top floor and a surprise cake for a birthday.
- The hotel stands on a busy square, and some guests heard traffic from the road in their room.
- Some guests found parts of the furnishings dated, such as an old carpet in the bedroom, although others see this as part of the building's old-world charm.
Free PDF: what guests really say about Palace Hotel Tallinn
The Tripplo Report gathers the whole analysis in one PDF, ready in seconds.
- Pros and cons in every category guests mention
- The complaints that come up again and again
- Room guide and price analysis
- Alternatives worth comparing
Free · instant download
Should you book it?
Palace Hotel Tallinn is worth booking for city-breakers who want a central base next to the Old Town — but pick somewhere else if you are a light sleeper and the room faces the road.
Book it if you want
- City-breakers who want a central base next to the Old Town
- Travellers who want a pool and sauna after a day on foot
Pick somewhere else if
- You are a light sleeper and the room faces the road
- You want a hotel with brand-new interiors
No fees from Tripplo – you book directly with our partner
What guests actually say
Tripplo’s analysis uses a sample of 68 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An excellent breakfast with plenty of choice, both hot and cold
- +Fresh, tasty food that many guests rave about
- –Some found the breakfast cut back, with dishes running out and not being replenished
- –The kitchen can close early in the evening, so a hot meal is not always available
- –The bar disappointed some guests
”Breakfast is excellent, with lots of choice for both hot and cold dishes.” — guest, translated
Service & staff
- +Friendly, helpful staff, with reception often singled out
- +Staff who go the extra mile, for example with a birthday cake and card
- +Free room upgrades for some guests
- –Problems reported to staff were not always fixed, such as a dripping ceiling or a broken TV
- –Some found the staff less polite than on earlier stays
”Everyone was so helpful, friendly and quick to reply. We were celebrating a birthday, and they even surprised us with a cake.” — guest, translated
Pools, beach & aquapark
- +A lovely spa with a pool, sauna, steam room and jacuzzi
- +Perfect for unwinding after a day of sightseeing
- +Opening hours that let you make the most of the spa
- –Other guests on their phones or playing music can spoil the calm in the spa
- –The pool and sauna are on the small side
”I really enjoyed the pool, sauna and steam room after a day of sightseeing.” — guest, translated
The rooms
- +Spacious, cosy rooms
- +Excellent beds and pillows
- –Some top-floor rooms have only skylights and no proper window
- –Air conditioning or heating that does not always work properly
- –Practical gaps such as nowhere to hang towels, broken hairdryers or a TV that did not work
”The standard room was great, the bed very comfy.” — guest, translated
Condition & cleanliness
- +Very clean throughout
- +A beautiful, well-kept interior
- –Worn, stained carpets and furnishings that feel dated
- –A sewer smell from the drains in some bathrooms and in the spa showers
- –Lapses in cleaning, such as a bin left unemptied from the previous guest
”The carpet is quite worn inside. It could perhaps do with a little refurbishing, but it is a perfectly good choice of hotel.” — guest, translated
Location
- +A central location on the edge of the Old Town, right by Freedom Square
- +Tram and bus stops outside, with a tram straight to the airport
- +A supermarket around the corner
- –Some had hoped to be closer to the Old Town
- –Very little parking right by the hotel
”The location was good too, and we were able to walk to the old town every day.” — guest, translated
Noise levels
- +Rooms facing the inner courtyard are quiet
- –Traffic and trams can be heard clearly in street-facing rooms
- –Poor soundproofing, so you can also hear other rooms
- –Loud music from a nightclub next door late at night
”It is incredibly loud in all the rooms. On the street side, sleep is out of the question; at the back it is a little better.” — guest, translated
Value for money
- +Good value for money
- +Free water in the room
- –Some felt their room was not worth the money
”Everyone working at the hotel is polite and friendly, and the facilities and fresh food are top notch. Such good value for money.” — guest, translated
No fees from Tripplo – you book directly with our partner
Frequently asked questions
How do guests rate Palace Hotel Tallinn?
On Booking.com it scores 9.1/10 from 2,358 guest reviews.
How many stars does Palace Hotel Tallinn have?
Palace Hotel Tallinn is a 4-star hotel.
What amenities does Palace Hotel Tallinn offer?
Palace Hotel Tallinn offers spa, indoor Swimming Pool, sauna, fitness Centre, restaurant and bar.
Weather & sea temperature — Tallinn
Right now: 10° air · 13° sea
Prices for your dates
No fees from Tripplo – you book directly with our partner
We may earn a commission if you book through this link – at no extra cost to you, and it never affects our rankings.
Loading map...
Vabaduse Väljak 3, Tallinn City-Centre, 10141 Tallinn, Estonia