In short: Tripplo’s analysis covers a sample of 71 guest reviews of Kempinski Hotel Das Tirol. Guests in the sample highlight Food & restaurants, Service & staff and Location. The most common complaints: Many found the pools and the spa area too cold. Many feel the service falls short of a luxury hotel, especially at breakfast and in the restaurant.
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Facts we have checked
- Ski-in/ski-out
- To the nearest lift100 m
Source: kempinski.com · checked 16 Oct 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Kempinski Hotel Das Tirol is built for guests who want the mountains first and the town second. It stands in Jochberg, about 7 km south of Kitzbühel, with direct access to the KitzSki slopes in winter and the Hausleiten lift about 100 m away, while in summer more than 200 km of hiking trails start at the door. Guests speak most warmly about the service, the breakfast and the 3,600 m² spa, and families value the Kempinski Kids Club and the spacious, air-conditioned rooms. The location that makes skiing so easy also has a downside: Kitzbühel's restaurants and bars are a drive away, so evenings out need a car, a taxi or the hotel's limousine. Some guests found parts of the hotel and their room dated, and families in summer noted that the outdoor pool can be cold. Skiers, hikers and families who plan to spend their days on the mountain and their evenings in the spa will find it a very convenient base.
Guests score it 8.7 out of 10 — the average across the 12 hotels we list in Kitzbühel is 9.0.
- In winter guests reach the slopes directly from the hotel, with the Hausleiten lift about 100 m away. In summer the same setting gives direct access to more than 200 km of hiking trails.
- Service is the strongest theme in reviews: guests describe staff who help with everything, a welcome drink at check-in and a level of care that runs from reception to the restaurant.
- Families in particular found the outdoor pool water too cold for children, which took some of the fun out of a summer stay.
- Some guests found parts of the hotel in need of renovation and their room a little dated, though very clean. A few disliked the glass bathroom doors with curtains.
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- Pros and cons in every category guests mention
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Should you book it?
Kempinski Hotel Das Tirol is worth booking for families who want to ski from the door and use a kids' club — but pick somewhere else if you want to walk to Kitzbühel's restaurants and bars in the evening.
Book it if you want
- Families who want to ski from the door and use a kids' club
- Couples who want a big spa after a day on the slopes or the trails
Pick somewhere else if
- You want to walk to Kitzbühel's restaurants and bars in the evening
- You expect a fully refurbished hotel throughout
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What guests actually say
Tripplo’s analysis uses a sample of 71 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Breakfast is the clear highlight: a huge, high-quality buffet with Tyrolean specialities and dishes to order
- +Some praise excellent dinners, even of gourmet standard
- –Half-board dinners get mixed reviews, with limited choice and slow service
- –Some found the breakfast service inattentive, with long waits for dishes to order
- –Guests with special diets were not always well catered for
”A huge choice and very high quality at breakfast.” — guest, translated
Service & staff
- +Friendly, helpful staff, with the concierge and reception teams singled out
- +Warm gestures such as a welcome drink, gifts for babies and help arranging surprises
- –Many feel the service falls short of a luxury hotel, especially at breakfast and in the restaurant
- –Staff can seem overstretched, and not all of them speak German
- –Complaints about billing or rooms were not always handled well
”From the moment we arrived, the service was world-class.” — guest, translated
Pools, beach & aquapark
- +A spa with several indoor and outdoor pools and saunas, well suited to families
- +A heated saltwater pool with mountain views
- –Many found the pools and the spa area too cold
- –The indoor pool is small, and parts of the spa are dated
- –The saunas are textile-free, which not everyone is comfortable with
”The saltwater pool was heated and had amazing views.” — guest, translated
The rooms
- +Very spacious, comfortable rooms, some with Alpine views
- +Thoughtful extras for families, such as a cot and baby products
- –Air conditioning and heating cannot be properly regulated, so rooms can be too hot or too cold
- –Some rooms and furniture are dated
- –Isolated faults, such as a TV that did not work or broken bed slats
”The rooms are very spacious, which made the stay even more comfortable.” — guest, translated
Condition & cleanliness
- +Many rooms are very clean and well kept
- –Many feel the hotel needs renovating
- –Housekeeping can be inconsistent, with rooms not properly cleaned or linen not changed
”The hotel needs renovation; the facilities don't live up to the Kempinski standard.” — guest, translated
Location
- +A beautiful, quiet setting in the Tyrolean mountains, a short drive from Kitzbühel
- +Close to the ski slopes
- –Some village-facing rooms catch farm smells from the fields
”We loved the location, surrounded by mountains yet easily reachable by car.” — guest, translated
Noise levels
- +A quiet, peaceful location
- –Rooms facing the road can be noisy
- –Isolated noise from the plumbing
”The location, the view, the peace and quiet, the garden and the parking.” — guest, translated
Value for money
- +Some feel the spa and breakfast offer excellent value
- –Many feel the price is too high for what is offered
- –Extra charges, for example for parking and drinks, irritate guests
”Overpriced: you were only paying for the name.” — guest, translated
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Frequently asked questions
How do guests rate Kempinski Hotel Das Tirol?
On Booking.com it scores 8.7/10 from 770 guest reviews.
How many stars does Kempinski Hotel Das Tirol have?
Kempinski Hotel Das Tirol is a 5-star hotel.
What amenities does Kempinski Hotel Das Tirol offer?
Kempinski Hotel Das Tirol offers Ski-in/Ski-out, spa, indoor Pool, outdoor Pool, fitness Centre and 2 Restaurants.
Weather & sea temperature — Kitzbühel
Right now: 5°
Prices for your dates
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Kitzbüheler Straße 48, 6373 Jochberg, Austria