In short: Tripplo’s analysis covers a sample of 42 guest reviews of Hotel Weisses Roessl. Guests in the sample highlight Service & staff, Location and Food & restaurants. The most common complaints: Rooms often run too hot, and the heating is hard to regulate. The Japanese restaurant is the only place to eat in the hotel and needs booking well ahead.
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Facts we have checked
- To the nearest lift400 m
- Ski shuttle
Source: roesslkitz.at · checked 16 Oct 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Hotel Weisses Roessl is made for guests who want to step straight into Kitzbühel's old town. The five-star hotel sits at the gate of the medieval centre, with boutiques and cafés a few steps away and the Hahnenkammbahn about 400 m off, and the hotel shuttle runs skiers to the valley station on request. Guests speak most warmly about the location, the first-class breakfast and the friendly staff, and they value the indoor pool, the spa and the ski lockers. The trade-offs are real, though. Many guests found their rooms too warm with heating they could not control, and opening the window brings in street noise. The Japanese restaurant Zuma dominates the ground floor in the evening, with no other dining option in the hotel, and some superior rooms feel small for the price. Skiers who spend their evenings in town and value location above all will be happiest here.
Guests score it 8.7 out of 10 — the average across the 12 hotels we list in Kitzbühel is 9.0.
- The hotel stands at the entrance to the medieval old town, so shops, cafés and restaurants are a few steps away and the Hahnenkammbahn about 400 m. Location is the most praised aspect of a stay.
- Guests describe breakfast as first-class, with a wide choice and hot dishes cooked expertly to order.
- The most frequent complaint is heat: several guests could not regulate the heating, and opening the window lets in noise from the busy street outside.
- The Japanese restaurant Zuma takes over the lobby area in the evening, there is no other restaurant in the hotel and guests mention loud music. Zuma itself is praised for its food but is high-priced.
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Should you book it?
Hotel Weisses Roessl is worth booking for skiers who want the old town and the Hahnenkammbahn within walking distance — but pick somewhere else if you are a light sleeper or sensitive to warm rooms.
Book it if you want
- Skiers who want the old town and the Hahnenkammbahn within walking distance
- Couples who enjoy Japanese cooking and want to be in the heart of Kitzbühel
Pick somewhere else if
- You are a light sleeper or sensitive to warm rooms
- You want a traditional hotel restaurant or a quiet lobby in the evening
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What guests actually say
Tripplo’s analysis uses a sample of 42 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +The breakfast buffet is widely praised, with a good spread and cooked-to-order hot dishes
- +The in-house Japanese restaurant wins praise for its food and lively atmosphere
- –The Japanese restaurant is the only place to eat in the hotel and needs booking well ahead
- –In the evening the restaurant takes over the bar area, leaving little room for a quiet drink
- –A few guests found breakfast below what they expect at this level
”Breakfast was absolutely fantastic – a great range of expertly cooked hot options and a buffet with pretty much everything.” — guest, translated
Service & staff
- +Very friendly, attentive staff
- +A handy shuttle to the Hahnenkamm cable car
- +Helpful concierge and reception
- –Many staff speak little German, so English is often needed
- –Restaurant service is described as average
”Perfect location. Perfect staff. An efficient shuttle to the Hahnenkamm.” — guest, translated
Pools, beach & aquapark
- +The spa and pool area get praise from several guests
- –The air in the pool area is often too warm, while the pool water can feel cool
- –The wellness area feels modest for the category, with a small sauna and no relaxation room
”We found the temperature in the wellness area – the bathing area, not the water – too high.” — guest, translated
The rooms
- +Modern, stylish and nicely furnished rooms
- +Comfortable rooms that guests describe as clean
- –Rooms often run too hot, and the heating is hard to regulate
- –Some rooms are small or dark, with limited wardrobe space for winter gear
- –Impractical details, such as the bidet in a separate room from the toilet
”Great location, beautiful modern rooms, very friendly staff.” — guest, translated
Condition & cleanliness
- +Rooms are described as very clean
- +The hotel feels new and well looked after
- –One guest found the cleaning standard lacking
- –Room-service trolleys with dirty dishes were left in the corridors
”The hotel as a whole is very beautiful and clean beyond description.” — guest, translated
Location
- +Right in the centre of Kitzbühel
- +Shops, restaurants and the cable car are close by
- +An ideal base for a ski trip
- –Rooms at the back look onto neighbouring buildings
”Very close to the shops, restaurants and the cable car – and if you like, the van will take you there.” — guest, translated
Noise levels
- +Rooms stay quiet even when the restaurant below is busy
- –With the heating on, opening a window lets in noise from the street and bars
- –Music from the restaurant and noise from the corridors can reach the rooms
”The restaurant on the ground floor is lively and noisy in the evening, but you hear nothing in the rooms.” — guest, translated
Value for money
- –Several guests found the price high for what you get
- –The restaurant sits at a high price level
”Overpriced for the quality.” — guest, translated
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Frequently asked questions
How do guests rate Hotel Weisses Roessl?
On Booking.com it scores 8.7/10 from 84 guest reviews.
How many stars does Hotel Weisses Roessl have?
Hotel Weisses Roessl is a 5-star hotel.
What amenities does Hotel Weisses Roessl offer?
Hotel Weisses Roessl offers indoor Pool, spa, fitness Centre, japanese Restaurant, bar and room Service.
Weather & sea temperature — Kitzbühel
Right now: 6°
Prices for your dates
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Bichlstraße 5, 6370 Kitzbühel, Austria