In short: Tripplo’s analysis covers a sample of 73 guest reviews of Grand Tirolia Kitzbühel. Guests in the sample highlight Location, Food & restaurants and Service & staff. The most common complaints: Too few staff at busy times, leaving check-in and the restaurant feeling chaotic. Parking costs extra, which many guests find hard to accept at this level.
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Facts we have checked
- To the nearest lift1,900 m
- Ski shuttle
- Ski rental on site
Source: grand-tirolia-kitzbuehel.hommage-hotels.com · checked 16 Oct 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Grand Tirolia Kitzbühel suits travellers who want space and views more than a town-centre address. The resort sits on the hillside on the Eichenheim golf course, about 3 km from the centre, with modern, spacious rooms and many large balconies looking out over the Alps. Guests speak most warmly about the views, the quality of the rooms, the spa with its indoor and outdoor pools and six saunas, and a breakfast many describe as exceptional. In winter, skiing depends on the hotel shuttle, which runs every 30 minutes to the Hahnenkammbahn and the Hornbahn; the nearest lift, the Bichalm, is about 1.9 km away, and skis can be hired in the hotel. In summer the golf course is on the doorstep and hiking trails run nearby. The trade-offs are a parking charge, a crowded breakfast room at weekends and occasional housekeeping lapses, and some find the style more modern than Tyrolean. Couples who plan to enjoy the resort itself will be well looked after.
Guests score it 8.8 out of 10 — the average across the 12 hotels we list in Kitzbühel is 9.0.
- The hotel sits on the hillside above the golf course, and guests keep coming back to the views of the mountains, which many see from their own balcony or terrace.
- Guests praise the size of the rooms, the storage, the sitting areas and the quality of the finish. Everything feels new and well designed, and many rooms have a large balcony.
- Many guests feel that parking should be included at a hotel of this level, and the overnight fee is the complaint that comes up most often.
- At weekends the breakfast room can be very busy, with staff struggling to keep up. Some guests also had to remind housekeeping about towels or tissues, and one found the minibar not cold.
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- Pros and cons in every category guests mention
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Should you book it?
Grand Tirolia Kitzbühel is worth booking for couples who want spacious rooms, views and a large spa — but pick somewhere else if you want to walk to the old town or the lifts.
Book it if you want
- Couples who want spacious rooms, views and a large spa
- Golfers in summer and skiers happy to use the shuttle in winter
Pick somewhere else if
- You want to walk to the old town or the lifts
- You are looking for a traditional, rustic Tyrolean hotel
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What guests actually say
Tripplo’s analysis uses a sample of 73 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An excellent breakfast buffet with a huge choice, eggs cooked to order, fresh juices and smoothies
- +Good barista coffee at breakfast
- +Carefully presented dinners and attentive, knowledgeable waiting staff
- –Half-board dinners can feel repetitive over a longer stay, with little alternative to the set menu
- –At busy times the restaurant struggles, with long waits and dishes running out
- –The breakfast room gets very crowded at weekends
”The breakfast buffet is huge, with everything you could wish for: eggs cooked to order, fresh juices and smoothies.” — guest, translated
Service & staff
- +Warm, friendly staff who go out of their way to help
- +A smooth check-in, with the facilities explained on arrival
- +Praise for individual team members at the bar, at breakfast and in guest services
- –Too few staff at busy times, leaving check-in and the restaurant feeling chaotic
- –Apart from reception, many staff speak little German and some only basic English
- –Room service and housekeeping do not always deliver, and complaints are slow to be resolved
”The staff were incredibly friendly and went above and beyond to make our stay comfortable.” — guest, translated
Pools, beach & aquapark
- +A new spa with pools where you can swim almost alone in the morning while looking out over the landscape
- +An adults-only pool that guests find especially relaxing
- +A natural swimming pond in the family spa, bracing after the sauna
- –Children are not always kept out of the adults-only spa area
- –The pool area can be untidy at times
”The adult pool is another relaxing highlight of this hotel.” — guest, translated
The rooms
- +Spacious rooms and suites, many with a large balcony
- +Stylish, modern interiors with a high-quality finish
- +Large bathrooms with lovely showers
- –Not every room has air conditioning, and some get very hot in summer
- –Rooms do not always match what was booked, for example a promised view or bathtub
- –Small faults such as a broken TV, a missing fridge or dusty black fittings
”The quality of the finish in the rooms is excellent, and the whole place feels calm, clean and neat.” — guest, translated
Condition & cleanliness
- +Very clean rooms
- +A modern, well-kept hotel where everything feels new
- +High-quality fittings and furnishings
- –Building work on site during some stays, with rooms looking out onto the construction
- –Dust on the black bathroom fittings and minor defects
- –Housekeeping is not always done every day
”Quality of the fittings, cleanliness, everything new.” — guest, translated
Location
- +A quiet, scenic setting right next to the golf course
- +Breathtaking views of the Alps
- +Close to Kitzbühel and easy to get around from
- –A little out of the way and not ski-in, so you rely on the ski shuttle
”One of the best views I've ever seen, the Alps are mesmerising.” — guest, translated
Noise levels
- +Quiet balconies and a peaceful setting
- –The restaurant can be very loud during the school holidays
- –Rooms above the car park can be noisy
- –Daytime building noise during some stays
”Our upgraded room was above the car park, noisy and too hot.” — guest, translated
Value for money
- +Spa use until the evening on departure day at no extra charge
- +Some guests find it good value for money
- –Parking costs extra, which many guests find hard to accept at this level
- –An extra per-person cover charge in the restaurant
- –Several guests feel the price is too high for what is delivered
”Having to pay for parking at a five-star hotel just isn't right.” — guest, translated
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Frequently asked questions
How do guests rate Grand Tirolia Kitzbühel?
On Booking.com it scores 8.8/10 from 1,985 guest reviews.
How many stars does Grand Tirolia Kitzbühel have?
Grand Tirolia Kitzbühel is a 5-star hotel.
What amenities does Grand Tirolia Kitzbühel offer?
Grand Tirolia Kitzbühel offers spa, indoor Pool, outdoor Pool, fitness Centre, restaurants and bar.
Weather & sea temperature — Kitzbühel
Right now: 5°
Prices for your dates
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Eichenheim 10, 6370 Kitzbühel, Austria