In short: Tripplo’s analysis covers a sample of 66 guest reviews of Anantara Grand Hotel Krasnapolsky Amsterdam. Guests in the sample highlight Location, Service & staff and Food & restaurants. The most common complaints: Several guests describe staff as rude, indifferent or unhelpful. Recurring technical faults with air conditioning, heating and electrics.
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This 5-star hotel, in the heart of Amsterdam, is set on the edge of the famous Dam Square and opposite the Royal Palace. Anantara Grand Hotel Krasnapolsky Amsterdam benefits from a grand cafe and a winter garden on site. Free WiFi is available.
Set in a 19th-century building, the spacious hotel rooms have their own features. All rooms are stylishly furnished with parquet floors, high quality beds and modern facilities. Each has an en suite bathroom and coffee/tea making facilities for extra comfort.
At Grand Cafe Krasnapolsky guests can enjoy classical dishes prepared with a modern twist, as well as various types of tea and delights.
Several tram lines stop across the square from Anantara Grand Hotel Krasnapolsky Amsterdam. Central Station is 15 minutes away on foot. Schiphol Airport is 25 minutes' drive from the hotel.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 22 October 2026 · How we review hotels
Anantara Grand Hotel Krasnapolsky Amsterdam is best for travellers wanting a spa and excellent dining in one central location. Guests benefit from a prime Dam Square address and breakfast in a historic winter garden, though they must navigate busy surrounding pedestrian traffic.
Guests score it 9.0 out of 10 — the average across the 17 hotels we list in Amsterdam is 9.0.
- Positioned directly on Dam Square, the hotel offers immediate access to the Royal Palace and central historic district, making city exploration effortless for first-time visitors.
- The magnificent 19th-century glass-roofed Winter Garden provides a historic, light-filled setting for the daily breakfast service, offering an architectural experience unique to the property.
- Due to the central Dam Square location, the immediate area remains crowded with tourists and street performers, which can feel hectic during peak daytime hours.
- On-site secure parking is available but carries a substantial daily fee, though excellent public transit links nearby offer a practical alternative for car-free travelers.
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Should you book it?
Book it if you want
- Amsterdam sightseeing from Dam Square, opposite the Royal Palace and with tram stops across the square
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Rooms & which one to pick
Our tip: Families needing space should look at the Presidential Rooftop Terrace Suite (1 king bed and 1 sofa bed, sleeps 4) or the Premium Family Room (2 full beds, sleeps 4), both offering room for children without cramming everyone into a standard double. Couples wanting a bit more than the basic room but not a full suite should book the Grand Premium Room or Junior Suite, both with 1 king bed and the same free Wifi and air conditioning as the hotel's other rooms.
- Premium Room1 king bed or 2 twin bedssleeps 2Free WifiAir conditioning
- Premium Family Room2 full bedssleeps 4Free WifiAir conditioning
- Grand Premium Room1 king bed or 2 twin bedssleeps 2Free WifiAir conditioning
- Deluxe Double or Twin Room1 king bed or 2 twin bedssleeps 2Free WifiAir conditioning
- Royal Dam View Suite1 king bedsleeps 2Free WifiAir conditioning
- Premium Room with Dam View1 king bed or 2 twin bedssleeps 2Free WifiAir conditioning
- Executive Rooftop Terrace Room1 king bed or 2 twin bedssleeps 2Free WifiAir conditioning
- Premium Triple Room1 king bed or 2 twin bedssleeps 3Free WifiAir conditioning
- Suite1 king bedsleeps 2Free WifiAir conditioning
- Grand Premium Room with extra bed (2 Adults + 1 Child)1 king bedsleeps 3Free WifiAir conditioning
- Junior Suite1 king bedsleeps 2Free WifiAir conditioning
- Presidential Rooftop Terrace Suite1 king bed and 1 sofa bedsleeps 4Free WifiAir conditioning
Room types as listed on Booking.com; availability varies by date.
Prices at Anantara Grand Hotel Krasnapolsky Amsterdam
When we last checked (23 October 2026), a 2-night stay for two adults cost from €659 in total (€330 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Typical price per night: €493. Lowest €330 (check-in 22 Nov), highest €744 (check-in 14 Oct).
Stays starting on a Friday or Saturday cost about 3% less per night than stays starting Sunday to Thursday.
Price per night for check-ins from 22 Sept to 22 Nov, measured daily by Tripplo for 2 nights and two adults, one month ahead.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“Absolutely wonderful stay! The hotel is elegant, perfectly located, and the service was exceptional. The team handled my room request with great professionalism and kindness, and the beautiful suite upgrade was such a thoughtful gesture. They truly made my first visit to Amsterdam memorable. I would definitely stay here again and highly recommend it. 5 stars!”
“Had a fantastic stay at Anantara Krasnapolsky Amsterdam. The hotel is beautiful, the location is perfect, and everything exceeded my expectations. A special thank you to Aicha, Rosanna, Natalie, and Donna at the breakfast restaurant. Their warm smiles, kindness, and excellent service made every morning a pleasure. They truly made us feel welcome and added something special to our stay. I highly recommend this hotel and would definitely stay here again!”
“I had a wonderful stay at this hotel. Everything was clean, comfortable, and well organized. The breakfast was excellent with a great variety of fresh and delicious options. A special thank you to Donna Marlen, who made every breakfast so much more enjoyable with her warm smile, kindness, and exceptional service. She was always welcoming, attentive, and genuinely cared about the guests. Her professionalism and positive attitude truly stood out and made a lasting impression. Thank you, Donna Marlen, for making our mornings so pleasant. I hope the hotel recognizes what a valuable team member you are. Highly recommended!”
“We had a wonderful stay at Anantara Grand Hotel Krasnapolsky Amsterdam. The location is absolutely perfect—right in the heart of the city, making it easy to explore all the major attractions on foot. The hotel itself is beautifully designed, combining historic charm with modern elegance. Every area was impeccably clean and well maintained, and our room was both comfortable and spotless. What made our stay truly exceptional was the kindness and professionalism of the staff. Everyone we met was warm, welcoming, and genuinely eager to help. Their attention to detail and hospitality made us feel valued throughout our stay. Thank you to the entire team for creating such a memorable experience. We would gladly stay here again and highly recommend this hotel to anyone visiting Amsterdam.”
“I wrote a negative review because I was upset by their neglect when my child was sick, but their simple apology meant a lot to us. Because the hotel was so comfortable and the staff so kind, I decided to delete my review on the last day of my trip and write another one. Honestly, the manager and his team go above and beyond to make guests happy, and that's what matters most to us. Thank you! Our stay was comfortable and wonderful with my children.”
What guests actually say
Tripplo’s analysis uses a sample of 66 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An outstanding breakfast with an unusually wide choice
- +Good food at the Grand Café and the hotel restaurant
- +Plenty of places to eat, both in the hotel and nearby
- –The breakfast room and the lunchtime restaurant can get crowded
- –Slow and less friendly service at the Grand Café
- –Room service is limited, with a small menu and no round-the-clock service
”The breakfast was amazing; I've never had such a great selection at a hotel before.” — guest, translated
Service & staff
- +Friendly, professional staff, with special praise for the concierge and duty managers
- +Problems such as a faulty air conditioner are often fixed quickly, with a goodwill gesture
- +A warm welcome at check-in
- –Several guests describe staff as rude, indifferent or unhelpful
- –Repair requests for heating or air conditioning that go unanswered for days
- –Rooms not ready at check-in or not the type that was booked
”The staff were very welcoming, friendly and professional, and we felt well looked after throughout our stay.” — guest, translated
The rooms
- +Beautifully decorated, spacious rooms
- +Comfortable rooms with a luxurious feel
- –Some rooms are very small and lack elegance
- –Rooms that differ from what was booked or are in a separate building
- –Missing bathroom supplies and an empty minibar
”The hotel is beautiful, and the room was excellent and very comfortable.” — guest, translated
Condition & cleanliness
- +Clean rooms and bathrooms
- –Recurring technical faults with air conditioning, heating and electrics
- –Cleaning can be patchy, and some guests had to chase housekeeping
- –Parts of the hotel feel worn and dated
”The spacious rooms and bathroom, the cleanliness and the courtesy: everything about the hotel was exceptional.” — guest, translated
Location
- +Right on Dam Square, in the very heart of Amsterdam
- +Most sights within easy walking distance
- +Wonderful city views from some of the suites
”The hotel is perfectly situated in the heart of the city. We walked everywhere.” — guest, translated
Noise levels
- +Some guests found the hotel remarkably quiet
- –Some rooms are noisy, even when a quiet room was requested
- –Rain dripping onto the window frames can be loud
”I asked for a quiet room, but the room was very, very noisy.” — guest, translated
Value for money
- –Many feel the stay is not worth the money for a hotel of this class
- –Extra charges, for example for parking or a room change
- –Complaints about how deposits and tourist tax are handled
”The price is too high for this hotel.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is Anantara Grand Hotel Krasnapolsky Amsterdam from Amsterdam Schiphol (AMS)?
Anantara Grand Hotel Krasnapolsky Amsterdam is approximately 11 km from Amsterdam Schiphol (AMS) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Anantara Grand Hotel Krasnapolsky Amsterdam?
Anantara Grand Hotel Krasnapolsky Amsterdam is rated 4.6 out of 5 on Google, based on 7,025 reviews. On Booking.com it scores 9.0/10 from 6,048 guest reviews.
How many stars does Anantara Grand Hotel Krasnapolsky Amsterdam have?
Anantara Grand Hotel Krasnapolsky Amsterdam is a 5-star hotel.
What amenities does Anantara Grand Hotel Krasnapolsky Amsterdam offer?
Anantara Grand Hotel Krasnapolsky Amsterdam offers private Parking, free Wifi, spa and wellness center, family rooms, non-smoking rooms and fitness center.
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Dam 9, Amsterdam City Center, 1012 JS Amsterdam