In short: Tripplo’s analysis covers a sample of 49 guest reviews of The St. Regis Florence. Guests in the sample highlight Service & staff, Location and The rooms. The most common complaints: Some found communication with staff stiff or awkward. Some missed a more local, Italian touch in the food.
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Set along the Arno River with stunning views of the Ponte Vecchio, The St. Regis Florence is set in a historical building designed by Brunelleschi. Boasting a restaurant, this 5-star hotel features a spa, gym, and luxury rooms with antique furnishings.
Each room at the St. Regis features Florentine-style furniture and marble bathrooms. Amenities include a multimedia system with films, sports and entertainment, and a digital jukebox. WiFi is free throughout.
A buffet breakfast is available daily. The hotel's restaurant Winter Garden serves modern dishes based on Tuscan and Mediterranean cuisine. At the bar, guests can enjoy the famous evening ritual with contemporary finger food.
Santa Maria Novella Train Station is 500 metres away, while the Cathedral is 1 km from the property.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
The St. Regis Florence is a choice for visitors who appreciate historic architecture and a strategic riverside setting. The Brunelleschi-designed Renaissance palace features traditional Florentine interiors with antique furnishings and offers signature evening rituals at the bar. Be aware of the limited private outdoor green space and premium pricing for on-site dining options.
Guests score it 9.4 out of 10 — the average across the 15 hotels we list in Florence is 9.4.
- Housed in a fifteenth-century palazzo, the structure reflects Renaissance elegance through grand proportions and preserved period details. This architectural heritage provides an immersive historical experience within a building attributed to Filippo Brunelleschi.
- Positioned along the Arno, the property offers proximity to the Ponte Vecchio and the Uffizi Gallery. This central placement allows guests to navigate the historic center on foot while enjoying clear views of the river.
- The hotel maintains high price points for its gourmet dining and bar services, reflecting its five-star status. Guests looking for more varied price ranges will find numerous authentic local trattorias within a short walk of the entrance.
- As a historic city-center building, the property does not feature large gardens or an outdoor pool. While internal spaces are grand, those seeking expansive outdoor grounds may find the city location more urban than a country estate.
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- Pros and cons in every category guests mention
- The complaints that come up again and again
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Should you book it?
Book it if you want
- Couples who want an Arno-view room with a Juliet balcony on Piazza Ognissanti
- Travellers who want a 15th-century palazzo dressed in velvets, brocades and antiques
- Travellers who want the evening sparkling-wine ritual in the glass-roofed Winter Garden
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Prices at The St. Regis Florence
When we last checked (23 October 2026), a 2-night stay for two adults cost from €2,822 in total (€1,411 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €871 to €2,086.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 49 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Excellent breakfast buffet with high-quality produce
- +Pleasant bar with live music
- +Good dining in the hotel
- –Some missed a more local, Italian touch in the food
- –The bar and restaurant are pricey
- –No casual bistro for a simple meal
”Excellent breakfast and dining” — guest, translated
Service & staff
- +Warm, attentive staff who go out of their way
- +A proactive, helpful concierge team
- +Thoughtful extras such as early-morning coffee and a pressing service
- –Some found communication with staff stiff or awkward
- –Check-in and reception fell short for a few guests
- –Valet parking takes time because the garage is off-site
”It is the people working at the hotel who are exceptionally engaged with every guest” — guest, translated
The rooms
- +Large, elegant rooms, some with river views and balconies
- +Historic touches such as frescoes in the rooms
- +Very comfortable beds
- –Some rooms are very small
- –Rooms of the same category can differ a lot
- –Minor faults such as a weak shower or TV channels not working
”Our room was huge and exquisite” — guest, translated
Condition & cleanliness
- +Very clean throughout
- +Impeccably kept rooms
- +A beautiful historic building, worth seeing in itself
”The hotel is very clean, and the building itself is worth a visit” — guest, translated
Location
- +On the river, within easy walking distance of the main sights
- +Beautiful views over the river and lovely sunsets
- +Close to culture, history and shopping
- –Tricky to reach by car
”Perfectly located and within easy walking distance of Florence's main attractions” — guest, translated
Noise levels
- +Quiet rooms for a good night's sleep
- –A live band in the winter-garden restaurant can drown out conversation
”Dinner in the beautiful winter-garden restaurant was disturbed by the live band, which made any conversation impossible” — guest, translated
Value for money
- –Several guests feel it is very expensive for what you get
- –Breakfast, bar and restaurant prices are high
”Far too expensive for what is provided” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is The St. Regis Florence from Florence Airport (FLR)?
The St. Regis Florence is approximately 5.3 km from Florence Airport (FLR) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate The St. Regis Florence?
The St. Regis Florence is rated 4.8 out of 5 on Google, based on 1,199 reviews. On Booking.com it scores 9.4/10 from 151 guest reviews.
How many stars does The St. Regis Florence have?
The St. Regis Florence is a 5-star hotel.
What amenities does The St. Regis Florence offer?
The St. Regis Florence offers free Wifi, breakfast, restaurant, spa, pet friendly and private bathroom.
Weather & sea temperature — Florence
Right now: 15°
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Piazza Ognissanti, 1, 50123 Firenze FI, Italy