In short: Tripplo’s analysis covers a sample of 65 guest reviews of The Amauris Vienna. Guests in the sample highlight Service & staff, Location and The rooms. The most common complaints: Breakfast is à la carte rather than a buffet, and some find the choice limited. Bathrooms are small, even in some of the larger suites.
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Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
The Amauris Vienna is a small, modern five-star hotel for travellers who want luxury without stiffness. It sits on the Kärntner Ring between the State Opera and the Musikverein, so the opera, concert halls and much of the old town are within walking distance. Guests describe service that is attentive and personal, with a welcome drink, warm tea in the evening and help planning their days in the city. They rave about the beds and pillows, the quiet courtyard rooms and a breakfast that adapts to dietary needs, and the spa with its indoor pool adds a place to unwind. The trade-offs are mostly about space. Bathrooms are small for a hotel of this level, and the bar is compact enough that guests sometimes end up in the lobby. One guest also found a spa treatment less polished than the rest. Couples who value intimacy and service over grand public rooms will feel well looked after.
Guests score it 9.5 out of 10 — the average across the 12 hotels we list in Vienna is 9.3.
- Guests describe the staff as exceptionally attentive, polite and supportive, and many say the service is what truly sets the hotel apart. They help plan activities in Vienna and add small touches such as a welcome drink, warm tea in the evening and chocolates.
- The hotel stands on the Ring a short walk from the State Opera, and guests find the main sights, restaurants and concert halls all within walking distance.
- Several guests found the bathroom small for a hotel of this standard, with limited space around the sink, although most add that this did not spoil the stay.
- The bar is compact, and one guest ended up having drinks in the lobby, which was fine but less cosy. Another had a small gripe about the house cocktails.
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Should you book it?
The Amauris Vienna is worth booking for couples who want a small, stylish hotel with very personal service — but pick somewhere else if a spacious bathroom matters to you.
Book it if you want
- Couples who want a small, stylish hotel with very personal service
- Opera and concert goers who want to walk to the State Opera and the Musikverein
Pick somewhere else if
- A spacious bathroom matters to you
- You want a large, lively hotel bar
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What guests actually say
Tripplo’s analysis uses a sample of 65 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An excellent à la carte breakfast that caters well for dietary needs
- +A highly regarded restaurant, with memorable dinners
- +Delicious room-service meals
- +A stylish bar and bistro with inventive house cocktails
- –Breakfast is à la carte rather than a buffet, and some find the choice limited
- –Breakfast service can be slow, and orders occasionally go missing
- –The bar focuses on its own creations, so some classic cocktails are not available
”We enjoyed a delightful breakfast with a refined and abundant menu.” — guest, translated
Service & staff
- +Warm, polished and very attentive staff
- +Requests are met quickly, even late at night
- +Help with planning activities and sightseeing in Vienna
- +A personal, boutique-style service
- –Reception can be inflexible about early check-in and late check-out
- –Some guests felt their complaints were not taken seriously
- –Room service can be slow
”We asked for firmer pillows, and even late at night they kept bringing different ones until we found what suited us.” — guest, translated
Pools, beach & aquapark
- +A relaxing spa with a pool
- +Excellent wellness and fitness facilities
- –The wellness area and pool are on the small side
- –With no staff supervision, children splashing in the pool can disturb the calm
”A top location, very attentive and efficient staff, and great fitness and especially wellness facilities.” — guest, translated
The rooms
- +Beautiful, high-quality interiors that blend old and new
- +Very comfortable beds and pillows
- +Spacious rooms with thoughtful lighting and layout
- +Little touches such as tea brought to the room in the evening
- –Bathrooms are small, even in some of the larger suites
- –Some rooms are on the small side
- –Light switches and electronics can be fiddly, and in some rooms the windows do not open
”The bed and pillows were a dream, and the room's layout, lighting and scent were all perfect.” — guest, translated
Condition & cleanliness
- +Very clean rooms throughout
- +Meticulous housekeeping, with rooms serviced twice a day
- +An impeccably maintained hotel
- –A few found their room dusty or the carpet stained
”The hotel itself is beautiful, elegant and impeccably maintained.” — guest, translated
Location
- +A central location in the heart of Vienna, a short walk from the main sights
- +Historic Vienna right on the doorstep
- +Close to plenty of restaurants and the Christmas markets
”The location is exceptional, in the heart of Vienna and just a few steps from the main monuments.” — guest, translated
Noise levels
- +Good soundproofing, and rooms facing the courtyard are very quiet
- –Rooms facing the street can hear trams from early morning
- –Roadworks outside the hotel have at times gone on day and night
”My room was on the first floor near the tram tracks, and once the trams start running early in the morning, sleep is near impossible.” — guest, translated
Value for money
- +Many feel it is worth every penny
- +A high standard that offers good value
- –It is expensive, and some feel the price is a little high
- –A few felt the hotel did not quite live up to its price
”Very friendly service and staff. A high standard and good value for money.” — guest, translated
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Frequently asked questions
How do guests rate The Amauris Vienna?
On Booking.com it scores 9.5/10 from 927 guest reviews.
How many stars does The Amauris Vienna have?
The Amauris Vienna is a 5-star hotel.
What amenities does The Amauris Vienna offer?
The Amauris Vienna offers indoor Pool, spa, fitness Centre, free Wifi, 2 Restaurants and bar.
Weather & sea temperature — Vienna
Right now: 8°
Prices for your dates
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Kärntner Ring 8, 01. Innere Stadt, 1010 Vienna, Austria