In short: Tripplo’s analysis covers a sample of 58 guest reviews of Revier Boutique Hotel Kaprun. Guests in the sample highlight Service & staff, Condition & cleanliness and Location. The most common complaints: No air conditioning, so rooms get very hot in summer and fans only partly help. Rooms feel small and sparsely equipped for the price.
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Facts we have checked
- To the nearest lift1,300 m
- Ski storage
Source: kaprun.revierhotels.com · checked 16 Oct 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Revier Boutique Hotel Kaprun feels new because it is. The renovated hotel on the Kitzsteinhornstraße has a modern, design-led style, and guests praise the spotless rooms, the balconies with views, the friendly staff and the breakfast. The wellness area has a sauna, a steam room and a hammam, and in summer an outdoor pool. In winter the ski bus stop is a short walk away, the MK Maiskogelbahn is about 1.3 km off, and skiers praise the ski room and boot dryers. The modern concept has some gaps. Rooms lack a kettle, minibar and other small comforts, some bathrooms are separated from the bedroom only by a curtain, and the app-based door system confuses some guests. There is no indoor pool, and the restaurant is not cheap. Couples and families who want a clean, contemporary base for skiing or hiking will be happy; those who like classic comforts in the room may prefer a more traditional hotel.
Guests score it 9.1 out of 10 — the average across the 8 hotels we list in Zell am See–Kaprun is 9.1.
- The hotel was recently renovated, and guests keep praising the new furniture, the contemporary design and how clean the rooms and public areas are. Many rooms have a balcony with a view.
- Staff are described as friendly, supportive and quick to help, and check-in is easy.
- Many guests missed a kettle, a minibar or fridge, mugs and an iron in the room, and one would like daily cleaning to be more thorough.
- In some rooms the shower and toilet area is separated from the bedroom only by a curtain, which not every guest found comfortable. One guest also found the room small for the price.
Free PDF: what guests really say about Revier Boutique Hotel Kaprun
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- Pros and cons in every category guests mention
- The complaints that come up again and again
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Should you book it?
Revier Boutique Hotel Kaprun is worth booking for couples who want a modern, design-led base for skiing — but pick somewhere else if you want an indoor pool in winter.
Book it if you want
- Couples who want a modern, design-led base for skiing
- Summer guests who like a sunny pool and spa after hiking
Pick somewhere else if
- You want an indoor pool in winter
- You expect a kettle and minibar in the room
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What guests actually say
Tripplo’s analysis uses a sample of 58 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A very good breakfast with quality produce and excellent coffee
- +The restaurant hits the spot after a day's skiing
- +Tasty drinks at the bar, including the house spritz
- –Breakfast choice is limited, short on fresh fruit and repetitive on longer stays
- –Dinner in the restaurant feels pricey for a small menu and modest portions
- –Breakfast is not always included in the rate
”Breakfast is very good. The selection is just right, not too much and not too little.” — guest, translated
Service & staff
- +Friendly, helpful staff who try hard to solve any problem
- +Quick to bring a fan or a fridge when guests ask
- +Pet-friendly, with a dog bed and bowls ready on arrival
- –Largely self-service, with no help with luggage
- –The app-based door entry is fiddly and does not always work
”The staff were simply excellent and really tried to sort out every problem we had.” — guest, translated
Pools, beach & aquapark
- +A large outdoor pool that is lovely in good weather
- +Part of an attractive spa with a sauna area
- –The pool, said to be heated, was very cold for one guest
- –A rather small pool with a cramped lounger area
- –No indoor pool or hot tub for cold, rainy days
”A very beautiful design hotel with lots of wood, a great spa and a lovely large outdoor pool.” — guest, translated
The rooms
- +Modern, tastefully designed rooms with comfortable beds
- +Some rooms are spacious, with a balcony or large terrace
- +Beautiful views from some rooms
- –No air conditioning, so rooms get very hot in summer and fans only partly help
- –No fridge, kettle or coffee machine in the room
- –An open bathroom layout, with the toilet and shower behind a glass door or curtain
”The rooms are not air-conditioned. I stayed during a heatwave and it was very hard to cool the room at night.” — guest, translated
Condition & cleanliness
- +A new, modern hotel that is kept spotless
- +Well kept throughout, with new furnishings
- –Daily room cleaning could be a little more thorough
”The hotel was super clean and modern.” — guest, translated
Location
- +A quiet spot in Kaprun with restaurants within walking distance
- +A short walk to the bus that goes straight to the cable car
- +Hiking and walking trails right from the hotel
”Only a short walk from the bus stop, which takes you directly to the cable car.” — guest, translated
Noise levels
- +A quiet hotel where guests enjoyed the silence
- –Rooms over the courtyard can hear the kitchen from early morning and music at breakfast
- –Noise from the restaurant terrace reaches some rooms
”A quiet, very modern hotel, but the music when breakfast starts is too loud for rooms facing the courtyard.” — guest, translated
Value for money
- –Rooms feel small and sparsely equipped for the price
- –Extras add up, with paid parking and breakfast not always included
”The room is quite small, and there are not many facilities for the price.” — guest, translated
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Frequently asked questions
How do guests rate Revier Boutique Hotel Kaprun?
On Booking.com it scores 9.1/10 from 227 guest reviews.
How many stars does Revier Boutique Hotel Kaprun have?
Revier Boutique Hotel Kaprun is a 4-star hotel.
What amenities does Revier Boutique Hotel Kaprun offer?
Revier Boutique Hotel Kaprun offers outdoor Swimming Pool, spa, fitness Centre, restaurant, bar and free Wifi.
Weather & sea temperature — Zell am See–Kaprun
Right now: 5°
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Kitzsteinhornstraße 10, 5710 Kaprun, Austria