In short: Tripplo’s analysis covers a sample of 70 guest reviews of Raffles Europejski Warsaw. Guests in the sample highlight Location, Service & staff and The rooms. The most common complaints: Service at breakfast and in the bar can be slow or inattentive. The breakfast buffet is sometimes sparse and slow to be replenished.
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Welcoming guests since 1857, the renowned Raffles Europejski Warsaw boasts a prestigious location along the Royal Route, a few minutes’ walk from the 19-century Polish National Opera, and views onto the Presidential Palace. The hotel combines classic exterior of a grand hotel, contemporary design, the artistry of Poland and the heritage of a cultural icon. Raffles Europejski offers complimentary 24-hour butler services to all its guests.
Elegant and air-conditioned, all rooms and suites feature a high-definition LED TV with satellite channels, high-quality audio system and a media hub. Most also come with a corner library with a wide selection of books in several languages. The décor includes oak floors and contemporary art pieces curated by Anda Rottenberg and Barbara Piwowarska. Guests can enjoy a bath and Warsaw skyline view from the private bathroom.
The hotel provides unlimited access to Raffles Spa with several saunas, steam rooms, indoor pool and a gym. There are also 6 spa rooms where guests can benefit at surcharge from a variety of facial and body treatments.
A-la-carte breakfast is served at Europejski Grill which also offers dining options and features a terrace overlooking the popular Piłsudski Square. The Asia-inspired Long Bar specialises in cocktails, while Humidor invites guests to savour spirits, chocolate and cigars. Delicious cakes and pastries can be enjoyed in the original Europejski patisserie, Lourse Warszawa.
Concierges and butlers at Raffles Europejski Warsaw will happily organise city tours and the Art Concierge will gladly present the on-site art collection.
The hotel is 2 km from the very heart of Warsaw Old Town. Warsaw Central Railway Station is within 4 km while the distance to Warsaw Chopin Airport is 13 km.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Discerning guests demanding personalized service should opt for Raffles Europejski Warsaw on the prestigious Royal Route, renowned for its signature 24-hour butler service. The property features restored neo-Renaissance architecture and an extensive Polish contemporary art collection. However, travellers should note that the avenue experiences traffic congestion, and there is premium pricing for on-site services.
Guests score it 9.6 out of 10 — the average across the 5 hotels we list in Warsaw is 9.2.
- Every room category enjoys access to the brand's attentive butler service, assisting with personalized requests from unpacking to arranging private gallery tours at any hour.
- Situated on Warsaw's historic Royal Route, the hotel places guests steps away from the Polish National Opera and offers direct views of the Presidential Palace.
- The hotel's dining venues and spa treatments carry premium price tags that represent the upper tier of the local market, though the quality matches the cost.
- Its central location on a prestigious historic avenue means vehicle access can be slow during peak hours, though the area remains highly walkable.
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Should you book it?
Book it if you want
- Travellers who want round-the-clock butler service
- Art lovers who want to stay among Polish contemporary art
- City breakers who want to explore the Royal Route and the Old Town on foot
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Prices at Raffles Europejski Warsaw
When we last checked (23 October 2026), a 2-night stay for two adults cost from €896 in total (€448 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Typical price per night: €486. Lowest €380 (check-in 4 Oct), highest €679 (check-in 25 Sept).
Stays starting on a Friday or Saturday cost about 5% more per night than stays starting Sunday to Thursday.
Price per night for check-ins from 22 Sept to 22 Nov, measured daily by Tripplo for 2 nights and two adults, one month ahead.
What guests say
Reviews from Google“Service - Extraordinary. The concierge helped me plan a wedding proposal, connected me with local vendors, arranged the best restaurant reservations, even added nice details to my room I didn’t request. Staying at a hotel of this caliber, with this excellent of a concierge, makes you appreciate the nice hotel stays over AirBnB. Rooms - Thoughtful, luxurious, and with updated amenities. Location - In the best part of town Hotel Architecture/ Style - beautiful I would highly recommend this hotel to travelers looking for luxury travel in Warsaw.”
“I highly recommend this hotel! Everything here is perfect for a relaxing and enjoyable stay. The swimming pool, jacuzzi, and sauna are clean, comfortable, and well-maintained. A special thank you to the friendly and attentive staff, who made us feel truly welcome. The rooms are stylish, modern, and uniquely designed, making the stay even more enjoyable. The breakfasts were delicious, with a great variety of fresh and tasty food. Thank you for such a wonderful and relaxing experience. We will definitely be back!”
“The place to be in Warsaw! A truly elegant and stylish hotel with a very calm, refined atmosphere. I was assigned a beautiful Executive Suite, tastefully designed. Housekeeping did an excellent job – everything was spotless. Monika U. took great care of my stay, thank you again for that. The concierge team was also fantastic, always friendly and helpful with all my requests. I stayed for 4 days and would have loved to stay longer, but had to head back. The location is perfect: quiet, yet very central. If anything, I would look at improving the breakfast quality – the coffee was not great and the food could be more refined. Other than that, everything was spot on! 5/5. One of the best hotels in Europe. The reviews here really speak for themselves!”
“This hotel is stunning, the true definition of a 5-star experience with both the property and staff. My wife and I travel extensively, and rarely have we been treated as warmly at a super-upscale property, which are often stuffy. This is certainly not the case at Raffles. We were fortunate to be checked in by Dawid, who recommended an amazing restaurant that we loved, discussed local must-see sites, and even gave us some advice regarding our ongoing travel around Poland. The food is amazing and so are the rooms and facilities. This is a gem of a hotel.”
“I would live here if I could! Truly such a luxury experience but with added warmth from the staff. My husband and I stayed for 4 nights on the tail end of our Poland trip and had the best time. Every detail is looked after and the hotel is a true work of art. Cannot wait to be back!”
What guests actually say
Tripplo’s analysis uses a sample of 70 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A breakfast that pairs a small, high-quality buffet with an excellent à la carte menu
- +Highly rated cuisine, with treats such as freshly baked blueberry buns
- +A hotel bar with a great vibe and excellent cocktails
- –The breakfast buffet is sometimes sparse and slow to be replenished
- –Long waits for hot breakfast dishes when the restaurant is busy
- –Some found the restaurant food fairly average
”A great breakfast that combines a small but high-quality buffet with amazing à la carte options.” — guest, translated
Service & staff
- +Warm, attentive staff who make guests feel truly cared for
- +Friendly reception staff and doormen from the moment you arrive
- +Polished, professional service throughout the hotel
- –Service at breakfast and in the bar can be slow or inattentive
- –Requests sometimes have to be repeated before anything happens
- –Slow handling of invoices, deposits and refunds
”A wonderful hotel with elegant interiors and very attentive staff. I felt truly cared for.” — guest, translated
Pools, beach & aquapark
- +A beautiful pool and spa area for unwinding
- –The pool is small, closer to a large whirlpool than somewhere to swim lengths
”The pool isn't really suitable for swimming; it's more like a set of large whirlpools.” — guest, translated
The rooms
- +Spacious, elegantly designed rooms
- +Very comfortable beds with high-quality linen
- +Beautiful bathrooms and luxurious touches such as electric curtains
- –Some rooms are smaller than expected or do not match the photos
- –Beds in a few rooms are short or worn
- –Heating, air conditioning or lighting can be awkward to use or not work properly
”The room was spacious and comfortable, and I particularly enjoyed the stylish design.” — guest, translated
Condition & cleanliness
- +A spotless hotel, with excellent housekeeping
- +Beautifully renovated, with a fresh, new feel
- –Smudged mirrors and a damaged curtain in some rooms
- –Faults such as broken heating, a flickering light or dusty air vents
- –Used food trays left in the corridors
”Great quality and a fresh, new feel. I couldn't find a single imperfection.” — guest, translated
Location
- +A central location within walking distance of the main sights, restaurants and cafés
- +Close to the Old Town
- +A grand historic building in the heart of Warsaw
”A top-notch hotel, centrally located and close to everything.” — guest, translated
Noise levels
- +Quiet rooms with near-silent air conditioning
- –Noise from neighbouring rooms on some floors
- –Noisy air vents
”The soundproofing could be improved, as noise from other rooms could be heard.” — guest, translated
Value for money
- –High room rates that not every guest feels are justified
- –A breakfast that does not quite match the price of the stay
- –Extra charges such as parking that came as a surprise
”The ratio of quality to price just isn't right.” — guest, translated
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Frequently asked questions
How far is Raffles Europejski Warsaw from Warsaw Chopin Airport (WAW)?
Raffles Europejski Warsaw is approximately 9.1 km from Warsaw Chopin Airport (WAW) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Raffles Europejski Warsaw?
Raffles Europejski Warsaw is rated 4.8 out of 5 on Google, based on 2,042 reviews. On Booking.com it scores 9.6/10 from 1,013 guest reviews.
How many stars does Raffles Europejski Warsaw have?
Raffles Europejski Warsaw is a 5-star hotel.
What amenities does Raffles Europejski Warsaw offer?
Raffles Europejski Warsaw offers outdoor Dining, complimentary Butler Service, spa and Wellness Center, airport Shuttle, valet Parking and 24-Hour Reception.
Weather & sea temperature — Warsaw
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