In short: Tripplo’s analysis covers a sample of 73 guest reviews of InterContinental Warszawa by IHG. Guests in the sample highlight Location, Service & staff and The rooms. The most common complaints: Many complaints about rude or arrogant reception staff. Many guests feel the price is too high for what you get.
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InterContinental Warszawa is a 5-star hotel in central Warsaw, 500 metres from Warsaw Central Station. It features luxurious, air-conditioned rooms and a wellness centre located on the 43rd and 44th floor.
All rooms at the InterContinental are fitted with tea & coffee making facilities and a minibar. Guests can benefit from satellite TV and a safety deposit box. Some offer views of the Palace of Culture and Science.
Guests can enjoy spending time in an indoor swimming pool or a hot tub, both with panoramic views of Warsaw. Additionally, the spa centre offers a sauna and a steam bath. Some rooms offer access to the Club InterContinental with numerous benefits offered throughout the day.
Located on the 41st floor, Club InterContinental offers breakfast, light snacks throughout the day, evening refreshments, and a selection of alcoholic beverages.
At the InterContinental guests can enjoy Anawa Restaurant, inspired by the belief that the most meaningful moments happen at the table, bringing familiar flavours into a refined, contemporary Warsaw setting. Guests can also visit Verdant Bar, where cocktails become stories told through flavour in an elegant and atmospheric space.
InterContinental Warszawa is located within a 10-minute walk of the Centrum Metro Station. The elegant shopping street of Nowy Świat is just one kilometre away.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Active travellers wanting central convenience and high-altitude relaxation will appreciate InterContinental Warszawa by IHG, which stands steps from Warsaw Central Station. The standout highlight is its wellness centre on the 43rd floor, which includes a well-equipped high-altitude gym and views of the Palace of Culture. Potential drawbacks include high parking fees on site and occasional elevator delays during peak hours.
Guests score it 9.1 out of 10 — the average across the 5 hotels we list in Warsaw is 9.2.
- Situated on the 43rd and 44th floors, the wellness area features a swimming pool and hot tub offering expansive views over the Warsaw skyline, creating a quiet retreat above the city bustle.
- Many rooms and public spaces face the iconic Palace of Culture and Science directly, offering guests a classic architectural viewpoint that highlights the capital's history.
- Secure private parking is available on site, though daily rates are relatively high. Guests might consider nearby public parking garages or transit as cost-effective alternatives.
- Because the hotel spans over 40 floors, guests may experience slight delays at the elevators during morning check-out times. Planning a few extra minutes helps mitigate this.
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- Pros and cons in every category guests mention
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Should you book it?
Book it if you want
- Travellers who notice architecture and interiors
- Business travellers who want fast rail links
- City-breakers who want a spa with a view over Warsaw
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Prices at InterContinental Warszawa by IHG
When we last checked (23 October 2026), a 2-night stay for two adults cost from €274 in total (€137 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €123 to €361.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 73 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A rich, varied breakfast that many guests single out
- +Good dinners in the restaurant and excellent in-room dining
- +A pleasant bar
- –Breakfast gets crowded, with waits for a table
- –Some found breakfast disappointing
- –Room service is expensive and the menu limited
”Breakfast was phenomenal, and the in-room dining was excellent.” — guest, translated
Service & staff
- +Friendly, professional staff, many of whom speak several languages
- +Quick check-in and check-out, and staff check in with guests on WhatsApp
- +Helpful receptionists, and some guests received an upgrade
- –Many complaints about rude or arrogant reception staff
- –Long queues at check-in
- –Billing errors and complaints that go unanswered
”The ladies at reception were extremely helpful and very professional.” — guest, translated
Pools, beach & aquapark
- +A pool with a panoramic view over the city
- +A wellness area with pool, sauna and hot tub, plus a large gym
- –Pool and sauna can only be used in short time slots, and the spa may be full when you arrive
- –The spa feels crowded and dated, with a small sauna
- –Slippery wet tiles around the pool
”A pool with a view and a hot tub.” — guest, translated
The rooms
- +Spacious rooms with very large, comfortable beds and good pillows
- +Bathrooms with both a shower and a bath
- +Some guests were upgraded to a suite
- –Some rooms feel dated, and one guest got a smaller bed than booked
- –Slippery shower tiles and confusing lighting controls
- –Very dry air, and one room was cold
”We enjoyed the room: lots of space, a smart layout, a comfortable bed and pillows, and a nice bathroom.” — guest, translated
Condition & cleanliness
- +Clean, well-kept rooms in a stylish hotel
- +Housekeeping that gets plenty of praise
- –Some guests found dust, dirty floors or bedding that had not been changed
- –Parts of the hotel, including the foyer and the spa, feel dated and in need of renovation
”The hotel and the room were very neat.” — guest, translated
Location
- +A central location within walking distance of many sights and the main railway station
- +Stunning views over Warsaw from the rooms
- +Convenient for both sightseeing and business
”An excellent location, very convenient for exploring Warsaw, with a stunning panoramic view over the city.” — guest, translated
Value for money
- –Many guests feel the price is too high for what you get
- –Parking is expensive
- –Spa restrictions left some feeling they had paid for something they could not use
”Normal, but I think the price is on the high side.” — guest, translated
Noise levels are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is InterContinental Warszawa by IHG from Warsaw Chopin Airport (WAW)?
InterContinental Warszawa by IHG is approximately 7.8 km from Warsaw Chopin Airport (WAW) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate InterContinental Warszawa by IHG?
InterContinental Warszawa by IHG is rated 4.7 out of 5 on Google, based on 8,961 reviews. On Booking.com it scores 9.1/10 from 10,398 guest reviews.
How many stars does InterContinental Warszawa by IHG have?
InterContinental Warszawa by IHG is a 5-star hotel.
What amenities does InterContinental Warszawa by IHG offer?
InterContinental Warszawa by IHG offers indoor swimming pool, private Parking, free Wifi, spa and wellness center, airport shuttle and family rooms.
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Emilii Plater 49, Sródmiescie, 00-125