In short: Tripplo’s analysis covers a sample of 62 guest reviews of Radisson Resort & Residences Tenerife. Guests in the sample highlight Condition & cleanliness, Service & staff and The rooms. The most common complaints: The hotel sits uphill, so the walk back is steep and a car or taxi is often needed. Breakfast quality is uneven, with lukewarm dishes and poor coffee.
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Facts we have checked
- Adults only
- Minimum age16+
- Adult facilities
Source: radissonhotels.com · checked 16 Oct 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Radisson Resort & Residences Tenerife is made for adults who want to switch off. Only guests aged 16 and over can stay, and the resort sits on the hillside above Puerto de la Cruz, surrounded by lush gardens with views of Mount Teide. Much of it is new or recently refurbished, and guests praise the spotless, comfortable rooms, the friendly staff and the heated pool, where drinks and food are brought to your sunbed. The mood is calm, which suits most guests, though one found it a little too quiet. The location is the main compromise. The walk down to town takes around 15 to 20 minutes, but the steep climb back means many guests take a taxi or the bus. There is no hotel car park, so drivers have to hunt for street parking, and breakfast divides opinion on quality. Couples who want quiet days by the pool will be happy here; families with children cannot stay.
Guests score it 9.0 out of 10 — the average across the 19 hotels we list on Tenerife is 9.0.
- The gardens are something guests mention again and again. Guests describe the grounds as immaculate and full of plants, and several name the garden as their favourite part of the stay.
- Much of the resort is new or freshly refurbished, and guests consistently call the rooms very clean, comfortable and well designed. Suites are praised for their comfort, good lighting and coffee machine.
- Parking is the most repeated complaint. Guests say the hotel has no car park of its own, so drivers have to look for space in the surrounding streets, which some found difficult.
- Walking down to the centre of Puerto de la Cruz takes around 15 to 20 minutes, but the way back is a steep climb, so many guests take a taxi or the bus home. One guest mentions a shuttle a few times a day.
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- Pros and cons in every category guests mention
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Should you book it?
Radisson Resort & Residences Tenerife is worth booking for couples who want a quiet, adults-only resort with gardens and a heated pool — but pick somewhere else if you are travelling with children, as only guests aged 16 and over can stay.
Book it if you want
- Couples who want a quiet, adults-only resort with gardens and a heated pool
- Guests who want Puerto de la Cruz within reach and a calm place to return to
Pick somewhere else if
- You are travelling with children, as only guests aged 16 and over can stay
- You are hiring a car and want guaranteed parking at the hotel
No fees from Tripplo – you book directly with our partner
What guests actually say
Tripplo’s analysis uses a sample of 62 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A varied breakfast buffet, with eggs and omelettes cooked to order
- +Breakfast on a terrace with views of Mount Teide
- +Dinners with themed evenings and something new every day
- +Tasty food at the Magma bar
- –Breakfast quality is uneven, with lukewarm dishes and poor coffee
- –Dinner choice is limited and leans on convenience food for some
- –Few options for special diets, and allergens are not clearly labelled
”It had absolutely everything and it was all delicious. There's also a terrace for breakfast with views of the Teide.” — guest, translated
Service & staff
- +Friendly, helpful staff from the moment you arrive
- +A reception that helps in any situation
- +An attentive restaurant team
- –Several guests feel the service falls short of a luxury hotel
- –Some bar and breakfast staff come across as unfriendly
- –Mix-ups on arrival, such as the wrong room or a slow check-in
”I especially want to highlight the staff, who were very kind, attentive and professional at all times.” — guest, translated
Pools, beach & aquapark
- +A large, spectacular pool with plenty of sunbeds
- +A clean, heated pool in a calm, adults-only setting
- –The pool water can feel cold
”The outdoor pool is spectacular.” — guest, translated
The rooms
- +Modern, freshly renovated and spacious rooms
- +Very comfortable beds
- +Balconies with views of Mount Teide, and some studios right by the pool
- –Rooms are hard to darken, with uncovered windows and a blinking smoke-alarm light
- –Some rooms are dark, and the cheapest ones are cramped attic rooms
- –Missing touches such as slippers, enough towels or a stocked minibar
”Spacious room with a big bed and a sofa, very clean.” — guest, translated
Condition & cleanliness
- +A newly renovated, spotless and well-maintained hotel
- +Thorough housekeeping
- –Cleaning slips in some rooms and bathrooms
- –Maintenance problems, such as a room flooding in the rain or weak water pressure
”Spotlessly clean, brand-new hotel, with amazing views.” — guest, translated
Location
- +Lush, tropical gardens that feel like an oasis
- +Views of Mount Teide
- +An easy walk down into town
- –The hotel sits uphill, so the walk back is steep and a car or taxi is often needed
- –Parking nearby is very hard to find
”The gardens were spectacular, with beautiful exotic plants, all very well cared for.” — guest, translated
Noise levels
- +A peaceful, adults-only atmosphere
- +Quiet rooms that are ideal for switching off
- –Poor soundproofing, so guests upstairs can be heard
- –Housekeeping can be noisy early in the morning
”Wonderfully peaceful. Ideal for a getaway to switch off.” — guest, translated
Value for money
- +Fair value overall, according to some guests
- –Drinking water at dinner costs extra
- –Extra charges for things like changing rooms or a minibar order
- –Feels expensive for the food on offer
”I paid for breakfast and dinners, and they charged me for water at dinner without ever telling me.” — guest, translated
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Frequently asked questions
How far is Radisson Resort & Residences Tenerife from Tenerife South Airport (TFS)?
Radisson Resort & Residences Tenerife is approximately 40 km from Tenerife South Airport (TFS) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Radisson Resort & Residences Tenerife?
On Booking.com it scores 9.0/10 from 317 guest reviews.
How many stars does Radisson Resort & Residences Tenerife have?
Radisson Resort & Residences Tenerife is a 5-star hotel.
What amenities does Radisson Resort & Residences Tenerife offer?
Radisson Resort & Residences Tenerife offers heated Outdoor Pool, garden, fitness Centre, beauty Salon, restaurant and bar.
Weather & sea temperature — Tenerife
Right now: 22° air · 25° sea
Reading about Tenerife
Prices for your dates
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CTRA. DE LAS ARENAS 51, 38400 Puerto de la Cruz, Spain