In short: Tripplo’s analysis covers a sample of 64 guest reviews of Margarethenstein Boutique Hotel. Guests in the sample highlight Location, Service & staff and The rooms. The most common complaints: No one helps with luggage, and some rooms are up a flight of stairs. Some found the breakfast selection limited or repetitive.
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Facts we have checked
- To the nearest lift350 m
- Ski storage
Source: margarethenstein.at · checked 16 Oct 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Margarethenstein Boutique Hotel is for travellers who want a small, personal house rather than a resort. It sits in the heart of Kaprun, so the gondola, shops and restaurants are all within a few minutes' walk, and the MK Maiskogelbahn is about 750 m away. Guests talk about the warm welcome, the owner's personal touch, the new suites with mountain views and the generous breakfast. Some suites have their own sauna, which skiers love after a day on the Maiskogel or the Kitzsteinhorn, and in summer the included card opens up the region for hiking. The weak points are small. Rooms can get very warm, housekeeping occasionally misses details, and a few guests wanted better TV reception and more pillow choice. Value for money is where guests are most critical. Couples who want a stylish, quiet base in the village centre will feel well looked after.
Guests score it 9.1 out of 10 — the average across the 8 hotels we list in Zell am See–Kaprun is 9.1.
- The hotel stands in the heart of Kaprun, a few minutes on foot from the gondola, the bus stop, the supermarket and several restaurants. Guests see the location as the hotel's greatest strength.
- Guests describe a warm welcome from the first moment, attentive reception staff and an owner who looks after guests personally. Several say it feels more like a home than a hotel.
- Several guests found their room very warm, even in early spring, and had to open the balcony door to cool it down.
- One guest noticed that used glasses and plates were not cleared, and another that rubbish is only collected while you are out of the room.
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Should you book it?
Margarethenstein Boutique Hotel is worth booking for couples who want a stylish suite in the middle of Kaprun — but pick somewhere else if you want a big resort with extensive facilities.
Book it if you want
- Couples who want a stylish suite in the middle of Kaprun
- Skiers and hikers who like to walk to the lift, shops and restaurants
Pick somewhere else if
- You want a big resort with extensive facilities
- You are sensitive to warm rooms
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What guests actually say
Tripplo’s analysis uses a sample of 64 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A high-quality breakfast with organic produce, warm pastries and a wide choice of cheeses and cold cuts
- +A small in-house restaurant serves excellent dinners – book ahead
- –Some found the breakfast selection limited or repetitive
- –The restaurant was not open on every day of the stay
”An absolutely amazing breakfast with organic products and super delicious warm pastries and bread.” — guest, translated
Service & staff
- +A warm, hands-on owner and manager who help with anything
- +Very welcoming staff who pay attention to detail
- +The included summer card gives free or discounted activities
- –No one helps with luggage, and some rooms are up a flight of stairs
- –Reception is not staffed around the clock, so check-in has to be arranged
- –Some guests found requests handled slowly or communication awkward
”You feel the hospitality from the moment you walk into the hotel.” — guest, translated
Pools, beach & aquapark
- +A private sauna or the spa area is perfect for relaxing after skiing or hiking
- –There is no pool or whirlpool
- –The wellness area is only open at limited times
”We loved the room and the sauna – after a long day's skiing it was an excellent way to relax.” — guest, translated
The rooms
- +Modern, tasteful design with views of the mountains or the river
- +Suites with their own sauna, a large bath and a spacious shower
- +Comfortable beds and many rooms with a balcony
- –Some rooms get very hot at night
- –A few rooms are small, or the view did not match the photos
- –Minor faults such as a TV or bidet not working
”The room was perfect – spacious, warm and clean, with a big balcony and a beautiful view.” — guest, translated
Condition & cleanliness
- +The hotel is new and very clean
- +Fresh, well-kept rooms and furniture
- –A few guests found the bed linen not clean
- –Housekeeping sometimes missed things, from used glasses to a whole room
”A lovely, clean and stylish hotel with a nice view and peace and quiet.” — guest, translated
Location
- +In the heart of Kaprun by the river
- +A short walk to the lifts, supermarket, restaurants and bus stop
- +Free parking, and Zell am See is a short drive away
- –It is not ski-in, ski-out; the lift is a short walk away
- –The village is quiet in summer, with fewer restaurants
”An excellent location in the heart of the village, a short walk from the lift and everything you need.” — guest, translated
Noise levels
- +Quiet rooms and a peaceful atmosphere
- –With the windows open on warm nights, it can get noisy
”A very good breakfast, quiet rooms and a really good-looking interior.” — guest, translated
Value for money
- +Some guests say the room is worth the price
- –Several found it expensive for what is on offer, especially without a pool
”Overall a great place, but the value for money is not ideal.” — guest, translated
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Frequently asked questions
How do guests rate Margarethenstein Boutique Hotel?
On Booking.com it scores 9.1/10 from 264 guest reviews.
How many stars does Margarethenstein Boutique Hotel have?
Margarethenstein Boutique Hotel is a 4-star hotel.
What amenities does Margarethenstein Boutique Hotel offer?
Margarethenstein Boutique Hotel offers spa, sauna, restaurant, bar, sun Terrace and room Service.
Weather & sea temperature — Zell am See–Kaprun
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Kirchgasse 1, 5710 Kaprun, Austria