In short: Tripplo’s analysis covers a sample of 61 guest reviews of JAZ Makadi Star & Spa. Guests in the sample highlight Service & staff, Food & restaurants and Condition & cleanliness. The most common complaints: The hotel is not right on the beach, so expect a walk. Drain smells from some showers and washbasins.
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Facts we have checked
- Adults only
- Adult facilities
Source: jazhotels.com · checked 16 Oct 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
JAZ Makadi Star & Spa is an adults-only hotel in Makadi Bay, built for travellers who want a calm resort with a spa rather than a town base. The hotel's private beach is a short walk away inside the Makadi compound, there are two pools, a diving centre and the Mividaspa, and Souk Makadi is close enough to stroll to in the evening. Guests praise the staff above all, often by name, and come back again and again to the variety and quality of the food and the spotless, modern rooms. The weak points are practical. The wifi lags well behind the rest of the hotel, and Makadi Bay is far enough from Hurghada that trips into town or to the airport add up. Mosquitoes can be a nuisance in the evening. Couples and friends who plan to spend their days between the beach, the pools and the spa will find an attentive, peaceful base.
Guests score it 9.6 out of 10 — the average across the 20 hotels we list in Hurghada is 9.3.
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- Service is what guests praise above all. Reception, restaurant and animation staff are described as warm, smiling and quick to help, and many guests thank individual team members by name for looking after them from arrival to departure.
- Guests keep coming back to the food: a wide choice that changes from day to day, consistent quality and a breakfast that stands out. Several guests say the food alone makes the stay worthwhile.
- The wifi does not keep up with the rest of the hotel. If you need to work or stream during your stay, plan for a patchy connection.
- Makadi Bay lies well south of Hurghada, with the airport 30 km away. Guests point out that hotel transport to the marina, Sheraton Street or the airport adds noticeably to the cost of a trip into town.
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- Pros and cons in every category guests mention
- The complaints that come up again and again
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Should you book it?
JAZ Makadi Star & Spa is worth booking for couples and friends who want an adults-only resort with a spa by the Red Sea — but pick somewhere else if you are travelling with children – this is an adults-only hotel.
Book it if you want
- Couples and friends who want an adults-only resort with a spa by the Red Sea
- Divers and snorkellers who want a diving centre on site
Pick somewhere else if
- You are travelling with children – this is an adults-only hotel
- You want to be within walking distance of Hurghada's marina and nightlife
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What guests actually say
Tripplo’s analysis uses a sample of 61 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A varied, high-quality buffet with a different menu every day
- +Excellent desserts, good cocktails and mocktails
- +The à la carte restaurant Yasmin is recommended, and some dietary needs are catered for
- –The dining room gets stiflingly hot, with no air conditioning at dinner
- –Some international dishes lack flavour, and the sushi and bread were criticised
- –The Aqua à la carte and the aquapark restaurants disappointed, and a promised à la carte dinner was unavailable
”The food was amazing, with a great variety of options every day. We never got bored of the selection.” — guest, translated
Service & staff
- +Exceptionally warm, helpful staff who never expect a tip
- +Front-desk staff go the extra mile, from contact before arrival to anniversary cakes and room changes
- +A fun entertainment team and caring housekeepers
- –Some reception and buffet staff were rude or unhelpful
- –Check-in can be slow, with guests sent back and forth before the room is ready
- –Rigid rules, such as only one spa visit per stay
”Everyone is there to pamper you and make sure you are having a wonderful time.” — guest, translated
Pools, beach & aquapark
- +A sandy beach with a reef right in front and snorkelling gear available
- +A clean, inviting pool that is heated in winter
- +Some suites have their own private pool
- –The pools are smaller than advertised
- –The beach area is small and crowded, and jellyfish can be a problem
- –The pool heater broke down once, leaving the water very cold
”The hotel beach was very nice, with a reef right in front of it, and the snorkelling was great.” — guest, translated
The rooms
- +Spacious, comfortable rooms with very comfortable beds
- +Stunning suites, some with a private pool
- +Rooms look just as they do in the photos
- –Many rooms are dated or basic, with tired bathrooms
- –Broken fittings such as a shower handle or a leaking pipe
- –No lift to the upper floors, which is hard on older guests
”The rooms are spacious and comfortable.” — guest, translated
Condition & cleanliness
- +Very clean throughout, from the rooms to the pool
- +Well maintained grounds and facilities
- –Drain smells from some showers and washbasins
- –Wear and tear in places, such as cracked tiles, water damage and doors in need of an overhaul
”The cleanliness of the entire hotel was outstanding.” — guest, translated
Location
- +A pretty, village-like setting in Makadi Bay that feels very safe
- +The beach is a short walk away
- –The hotel is not right on the beach, so expect a walk
- –It is far from the town centre, and hotel transport is expensive
”You have to be prepared to walk to reach the beach.” — guest, translated
Noise levels
- +A tranquil, relaxing atmosphere
- –Poor soundproofing in some rooms
- –Construction work across the road and machine noise at night
”The room was poorly soundproofed and could do with a refresh.” — guest, translated
Value for money
- –Taxes and service charges are not included in the price shown
- –Activities, extras and hotel transport are expensive
- –The price suggests a higher standard than the hotel delivers
”The value for money is quite low. The price suggests a much higher standard than what is actually offered.” — guest, translated
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Frequently asked questions
How far is JAZ Makadi Star & Spa from Hurghada International Airport (HRG)?
JAZ Makadi Star & Spa is approximately 23 km from Hurghada International Airport (HRG) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate JAZ Makadi Star & Spa?
On Booking.com it scores 9.6/10 from 312 guest reviews.
How many stars does JAZ Makadi Star & Spa have?
JAZ Makadi Star & Spa is a 5-star hotel.
What amenities does JAZ Makadi Star & Spa offer?
JAZ Makadi Star & Spa offers adults Only, private Beach, 2 Swimming Pools, spa, fitness Centre and diving Centre.
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Right now: 27° air · 27° sea
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KM 34 Hurghada - Safaga Road, Makadi Bay, Hurghada, Egypt