In short: Tripplo’s analysis covers a sample of 69 guest reviews of Hotel Raphaël - Relais & Châteaux. Guests in the sample highlight Location, Service & staff and Food & restaurants. The most common complaints: Many rooms are very small, with little space for luggage or a chair. Breakfast is meat-free and organic, and some miss cold cuts, smoked fish or ordinary bread.
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One street from Piazza Navona, Hotel Raphaël - Relais & Châteaux offers luxurious rooms with marble bathroom and parquet floors. Its roof terrace boasts panoramic views of Rome, from St. Peter's to the Pantheon.
All air-conditioned rooms come with flat-screen satellite TV and free wired internet. Each elegant bathroom features a bathrobe, slippers, and courtesy set by Bulgari. Some rooms were designed by architect Richard Meier and include an entertainment system by Bose.
The 5-star Hotel Raphaël - Relais & Châteaux serves an abundant continental breakfast every morning. Guests can also dine at the Mater Terrae restaurant.
The Raphael Hotel is well connected by buses and most of Rome's historic attractions are just a short walk away. You can reach the Pantheon in 5 minutes on foot, while Castel Sant'Angelo is only 700 metres away.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 22 October 2026 · How we review hotels
Guests score it 9.4 out of 10 — the average across the 19 hotels we list in Rome is 9.2.
- Tucked one street from Piazza Navona, the hotel places guests within easy walking distance of Rome's historic center, including the Pantheon and major dining streets.
- The rooftop terrace offers sweeping views stretching from St. Peter's Basilica to the Pantheon, making it a distinctive spot for morning coffee or evening drinks.
- Some guests in our review sample describe their room as small. This does not apply to every room category.
Free PDF: what guests really say about Hotel Raphaël - Relais & Châteaux
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- Pros and cons in every category guests mention
- The complaints that come up again and again
- Room guide and price analysis
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Prices at Hotel Raphaël - Relais & Châteaux
When we last checked (23 October 2026), a 2-night stay for two adults cost from €1,112 in total (€556 per night).
Across our last 18 daily price checks, the nightly rate has ranged from €372 to €981.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 69 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Breakfast to live harp music is a highlight for many guests
- +An excellent breakfast with good-quality food, such as freshly made omelettes
- +A rooftop terrace with a bar and restaurant and wonderful views
- –Breakfast is meat-free and organic, and some miss cold cuts, smoked fish or ordinary bread
- –The breakfast room is cramped, with tables close together
- –Some find the breakfast repetitive, and the plant-based restaurant does not suit everyone
”Incredible breakfast with the sounds of a live harp.” — guest, translated
Service & staff
- +Warm, attentive staff who make you feel at home
- +Thoughtful touches, such as wine and treats for a birthday or a small gift at check-out
- +Managers who step in and help when something goes wrong
- –Slow service at the rooftop bar
- –Some found staff inexperienced or disorganised, especially at breakfast
- –Mix-ups over bookings, room allocation or a promised transfer
”Very polite staff, fully professional, always trying to help with every need.” — guest, translated
The rooms
- +Comfortable rooms with excellent beds, some of them adjustable
- +Stylish rooms with a distinctive design and lovely artwork
- +Luxurious bathrooms, some with a bathtub and double basins
- –Many rooms are very small, with little space for luggage or a chair
- –Some rooms feel dated or do not match the photos
- –Unreliable wifi in the rooms
”The room was extremely comfortable and well appointed with everything we needed.” — guest, translated
Condition & cleanliness
- +Spotlessly clean and kept to a high standard
- +Rooms cleaned twice a day
- –Lifts, carpets, corridors and some bathrooms feel dated
- –Inconsistent housekeeping, with used dishes left in the room
- –One guest found ants in the room, even on the welcome treats
”The room and the entire hotel were maintained to a very high standard and everything was spotless.” — guest, translated
Location
- +A few steps from Piazza Navona and the Pantheon
- +A peaceful spot right in the heart of the action
- +Plenty of restaurants nearby and most sights within walking distance
”Location is perfect, walking distance to everything, near all the best restaurants.” — guest, translated
Noise levels
- +A quiet retreat despite the central location
- –Street-facing rooms can be noisy, with early delivery vans and staff chatting outside
- –Poor soundproofing in some rooms
”Unfortunately it was facing the street and very noisy, mainly from staff talking outside.” — guest, translated
Value for money
- +One well-travelled guest felt the experience was hard to beat for the price
- –Several guests feel it is expensive for what you get
”Not worth the high price.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is Hotel Raphaël - Relais & Châteaux from Rome Fiumicino Airport (FCO)?
Hotel Raphaël - Relais & Châteaux is approximately 22 km from Rome Fiumicino Airport (FCO) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Hotel Raphaël - Relais & Châteaux?
On Booking.com it scores 9.4/10 from 627 guest reviews.
How many stars does Hotel Raphaël - Relais & Châteaux have?
Hotel Raphaël - Relais & Châteaux is a 5-star hotel.
What amenities does Hotel Raphaël - Relais & Châteaux offer?
Hotel Raphaël - Relais & Châteaux offers free Wifi, airport shuttle, family rooms, non-smoking rooms, restaurant and fitness center.
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Right now: 17° air · 22° sea
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Largo Febo 2, Navona