In short: Tripplo’s analysis covers a sample of 59 guest reviews of Hotel Mercer Sevilla 5 GL. Guests in the sample highlight Service & staff, Location and The rooms. The most common complaints: A breakfast some found disappointing, with thin or inexperienced service. Some feel it is not worth the price.
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Set in Seville in the Andalucía Region, 1.1 km from Plaza de Armas, Hotel Mercer Sevilla 5 GL boasts an outdoor pool and sun terrace. Guests can enjoy the on-site restaurant.
All rooms and suites include a large double bed, TV with international channels, minibar, free WiFi, and Nespresso® coffee machine, as well as a kettle. The bathroom comes with a glass shower with rain effect and exclusive free toiletries.
You will find a 24-hour front desk at the property.
Barrio Santa Cruz is 1.4 km from Hotel Mercer Sevilla 5 GL, while Isla Mágica is 1.5 km from the property. Seville Airport is 9 km away.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Hotel Mercer Sevilla 5 GL is best suited for guests seeking an intimate, boutique-scale atmosphere within a restored nineteenth-century palace. It boasts high-end in-room amenities and a rooftop terrace with a swimming pool. A couple of drawbacks include limited space in entry-level rooms and a valet parking system that requires an advance reservation.
Guests score it 9.3 out of 10 — the average across the 8 hotels we list in Seville is 9.2.
- Housed in a grand 19th-century bourgeois palace, the property retains its historic character through original stone arches and a central courtyard illuminated by a classic glass dome.
- The rooftop terrace provides a quiet escape from the city streets, featuring a plunge pool and sun loungers perfect for winding down after a day of sightseeing.
- While beautifully appointed, some of the entry-level classic rooms are compact, which might feel snug for travelers with substantial luggage.
- On-site parking is limited due to the historic center's layout, meaning guests arriving by car should secure a spot well before arrival.
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- Pros and cons in every category guests mention
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Should you book it?
Book it if you want
- Travellers who want an 1880 mansion with a glass-domed Andalusian courtyard
- Couples who want a guests-only roof terrace and pool above El Arenal's rooftops
- Sightseers who want a base beside the Maestranza bullring, walkable to the cathedral
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Prices at Hotel Mercer Sevilla 5 GL
When we last checked (23 October 2026), a 2-night stay for two adults cost from €1,181 in total (€591 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €412 to €912.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 59 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A breakfast many describe as excellent, with a packed breakfast on request for day trips
- +A restaurant that guests praise for lunch and dinner
- +A great cocktail bar
- –A breakfast some found disappointing, with thin or inexperienced service
- –The bar is sometimes rented out and closed to hotel guests
- –A bar some feel lacks warmth and atmosphere
”A top-notch breakfast, and for our day trip they even had a packed breakfast made up for us.” — guest, translated
Service & staff
- +Warm, attentive staff who make guests feel at home
- +A concierge who books restaurants, guides and transport and knows the city inside out
- +Personal touches for anniversaries and other occasions
- –Management that is hard to reach when something goes wrong
- –Slow follow-up when something in the room needs fixing
- –Breakfast service that can feel understaffed
”The concierge helped us find our way around the city, from arranging transport to booking dinners and activities.” — guest, translated
Pools, beach & aquapark
- +A lovely rooftop pool
- +A pool area guests enjoy alongside the cocktail bar
- –The pool is not heated
- –A few would prefer a different layout for the sunbeds
”Perfect location, spotlessly clean, and a lovely rooftop pool.” — guest, translated
The rooms
- +Spacious rooms with very high ceilings
- +Large, beautiful bathrooms
- +Very comfortable, elegant rooms that are bright and well laid out
- –Some rooms are dark, with little or no view
- –Beds and pillows that some found too soft or uncomfortable
- –A shower that is hard to regulate and in-room technology that feels dated
”The bathroom is one of the biggest and most beautiful I have ever seen, and the rooms are very comfortable with very high ceilings.” — guest, translated
Condition & cleanliness
- +Spotless rooms and public areas
- +An old palace renovated to a high, modern standard
- +A well-maintained hotel with an eye for detail
- –One stay without any hot water
”We appreciated the level of cleanliness and the attention to detail.” — guest, translated
Location
- +Just one street back from the old quarter
- +Within easy walking distance of the sights, restaurants and tapas bars
- +A quiet side street in the historic centre
”The hotel is in a perfect location, just one street back from the old quarter.” — guest, translated
Noise levels
- +Very quiet, despite the central location
- +A silent air-conditioning system
- –Early-morning noise from a delivery bay
”The location is very convenient while also being quiet.” — guest, translated
Value for money
- –Some feel it is not worth the price
- –Breakfast and restaurant prices that some find steep
- –Quality that a few feel does not match the cost
”The building is nice and the location is good, but for the price it is absolutely not worth it.” — guest, translated
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Frequently asked questions
How far is Hotel Mercer Sevilla 5 GL from Seville Airport (SVQ)?
Hotel Mercer Sevilla 5 GL is approximately 9.8 km from Seville Airport (SVQ) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Hotel Mercer Sevilla 5 GL?
Hotel Mercer Sevilla 5 GL is rated 4.5 out of 5 on Google, based on 239 reviews. On Booking.com it scores 9.3/10 from 169 guest reviews.
How many stars does Hotel Mercer Sevilla 5 GL have?
Hotel Mercer Sevilla 5 GL is a 5-star hotel.
What amenities does Hotel Mercer Sevilla 5 GL offer?
Hotel Mercer Sevilla 5 GL offers outdoor swimming pool, parking, free Wifi, non-smoking rooms, restaurant and 24-hour front desk.
Weather & sea temperature — Seville
Right now: 17°
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Calle Castelar 26, Old Town