In short: Tripplo’s analysis covers a sample of 65 guest reviews of CoolRooms Palacio Villapanés 5 GL. Guests in the sample highlight Service & staff, Location and The rooms. The most common complaints: Many rooms are dark, some with no real window or set in the basement. Service in the bar, on the terrace and in the restaurant can be slow.
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This converted 18th-century palace is situated just outside Seville's historic Santa Cruz district. The hotel features a rooftop sun terrace with a small plunge pool and free WiFi.
The spacious rooms at CoolRooms Palacio Villapanés 5 GL combine original features with wooden floors and stylish modern furniture. Each room includes satellite TV, a telephone, air conditioning and a desk. Bathrooms include bathrobes, slippers and free toiletries.
The hotel offers elegant lounges and a typical central courtyard with marble columns and tiles. Traditional Andalusian cuisine is served in the restaurant, and you can enjoy tapas outside on the garden terrace. The hotel serves a breakfast at an extra cost.
CoolRooms Palacio Villapanés 5 GL is located just 350 metres from the Casa de Pilatos, and 900 metres from Seville Cathedral. The Real Alcazar is within a 10-minute walk. A shuttle service to and from Seville Airport is available for an extra cost upon request.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 22 October 2026 · How we review hotels
CoolRooms Palacio Villapanés 5 GL is ideal for travellers seeking wellness and quiet relaxation in a restored eighteenth-century baroque palace. The hotel features an atmospheric wellness center and spa, plus a rooftop terrace. On the downside, the plunge pool is relatively small, and there is a slight walk required to reach the main monuments.
Guests score it 9.0 out of 10 — the average across the 8 hotels we list in Seville is 9.2.
- The hotel occupies a meticulously restored 18th-century palace, preserving original features like marble columns, grand archways, and a traditional Andalusian courtyard that offers a quiet retreat from the city heat.
- The rooftop terrace provides panoramic views over Seville's terracotta rooftops, offering a peaceful space to unwind on loungers and cool off in the plunge pool.
- The rooftop plunge pool is designed for cooling off rather than swimming laps. Guests seeking a full-sized swimming experience may find the facilities somewhat limited during peak summer hours.
- While the quieter location ensures peaceful nights, reaching major landmarks like the Seville Cathedral requires a 10-to-15-minute walk through the winding historic streets.
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- Travellers drawn to Seville's historic architecture: a converted palace with a columned courtyard and a small rooftop plunge pool
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Prices at CoolRooms Palacio Villapanés 5 GL
When we last checked (23 October 2026), a 2-night stay for two adults cost from €528 in total (€264 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Typical price per night: €510. Lowest €262 (check-in 16 Nov), highest €3,358 (check-in 4 Oct).
Friday and Saturday check-ins cost about the same per night as the rest of the week.
Price per night for check-ins from 22 Sept to 22 Nov, measured daily by Tripplo for 2 nights and two adults, one month ahead.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“This was one of the best hotels we have ever stayed at. The service and hospitality were truly exceptional. A special thank you to Miguel, who made sure everything went as smoothly as possible. We were welcomed so warmly and were given an incredibly beautiful room. Miguel also gave us a tour of the palace and shared its fascinating history, which made our stay even more special. We also received wonderful service from Alejandro, who was incredibly kind and helpful throughout our visit. Miguel took the time to explain everything that Seville has to offer and gave us excellent recommendations, which we really appreciated. Our only regret is that we didn’t stay longer. We will definitely be back, as this was a truly memorable experience. Highly recommended!”
“★★★★★ We had a wonderful stay at Palacio Villapanés! The hotel is absolutely stunning - beautiful, elegant, and peaceful. Traveling with my 12-year-old son, we felt incredibly welcome from the moment we arrived. A special thank you to Alejandra for her exceptional service. She was so kind, attentive, and truly made our stay even more memorable. We can’t wait to come back!”
“Our stay at CoolRooms Palacio Villapanés was absolutely exceptional. From the moment we arrived, the service was flawless, warm, and incredibly attentive. The hotel beautifully blends the charm of a historic Andalusian palace with a modern, sophisticated, and luxurious atmosphere. The rooms were spacious, elegant, and filled with thoughtful luxury details that made our stay feel truly special. Housekeeping was impeccable throughout our visit, and every member of the staff made us feel welcomed and cared for. The location is perfect for exploring Seville — close to the city’s most iconic attractions while still offering peace, privacy, and relaxation. The breakfast was delicious, and the overall dining experience exceeded our expectations for a luxury five-star hotel. What impressed us the most was the personalized attention and genuine hospitality from the entire team. This is definitely a hotel we would love to return to and highly recommend to anyone looking for an elegant, exclusive, and unforgettable experience in Seville..”
“We had a fabulous weekend at this gorgeous hotel. It was so stunning and full of history and the staff was extremely kind and knowledgeable about everything to do with the building’s history and things to do in Sevilla. We were celebrating and there were lovely little touches everywhere. This was very much a luxury experience. It was too hot for us to use the dunking pool, but I imagine that would be an excellent way to spend a slightly less hot afternoon. We had a meal in the restaurant and it was incredible. Every bite was remarkable. The bar food was also delicious. We had a great time watching Spain win the World Cup in their garden, where they had set up a TV for the occasion. ¡Viva España! I would highly recommend this hotel for your stay in Sevilla.”
“Stayed here for our honeymoon in late 2022 and the property is incredible. The cleanliness and the location are unmatched. You are surrounded by amazing restaurants and cafes. The hotel itself is elegant and intimate. The only thing I didn't care about is the bed where it was essentially two beds pushed together with two separate smaller blankets. The staff was amazing. I didn't try much of the restaurant at the property but I did like what I did try. I booked back when it was part of the IHG.”
What guests actually say
Tripplo’s analysis uses a sample of 65 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An excellent restaurant with very good food
- +A generous table-service breakfast that caters to every preference
- –Breakfast can be slow, is served in a basement room and disappointed some
- –The small bar lacks atmosphere and air conditioning, and service there is slow
- –A special-occasion dinner judged overpriced, and no indoor dining on very hot days
”A beautifully restored palace in central Seville, with a superb restaurant and fantastic staff.” — guest, translated
Service & staff
- +Warm, attentive staff who go far beyond expectations
- +Generous touches such as upgrades and a driver to the airport
- +Helpful with practical matters, from luggage storage and valet parking to arranging a local guide
- –Service in the bar, on the terrace and in the restaurant can be slow
- –Reception is understaffed and the check-in area is cramped
- –Some staff are rude or unhelpful, for example with excursion bookings
”Every detail of our stay was handled with warmth and genuine care.” — guest, translated
Pools, beach & aquapark
- +A sunny rooftop terrace with a small pool, sun loungers and views over Seville
- –The pool is tiny, more of a plunge pool than one for swimming
- –Too little shade on the terrace in the summer heat
”The pool is more like a wading pool, and there are no umbrellas for shade, although the sunbeds have cotton curtains.” — guest, translated
The rooms
- +Beautiful, luxurious rooms with high-end amenities and toiletries
- +Exceptionally comfortable beds
- +Spacious suites, and several guests were upgraded on arrival
- –Many rooms are dark, some with no real window or set in the basement
- –Rooms vary a lot in quality, and some in the annex feel run-down
- –Odd bathrooms and faults, such as a toilet with no door, a single washbasin or heating that does not work
”Exceptional rooms equipped with high-end amenities like GHD styling tools and Molton Brown products.” — guest, translated
Condition & cleanliness
- +Very clean rooms and public areas
- +A historic palace restored with great care
- –Some rooms are worn and need a refit, with broken lighting, bathtub or heating
- –Building works during a stay, a sewage smell in one bathroom and stained staff uniforms
”The room was very run-down, and to reach it you cross the patios, so when it rained you got wet.” — guest, translated
Location
- +Central, with the main sights within walking distance
- +A quiet corner of the old town, away from the crowds
- +A magnificent restored Baroque palace with a lovely courtyard and rooftop views
- –A little further from the centre than some guests expected
”Very quietly located, yet the centre of Seville is within easy walking distance.” — guest, translated
Noise levels
- +A peaceful, tranquil retreat
- +Quiet at night despite the city setting
- –Poor soundproofing in some rooms
- –Disturbance from events such as a wedding set-up and from building works
”It was quiet at night, with just the swallows and parrots to listen to.” — guest, translated
Value for money
- +One guest felt it was great value for money
- –Many felt the hotel did not live up to its price and category
- –Extra charges for parking and breakfast
- –Breakfast and spa treatments seen as expensive
”Beautiful, but not worth the money.” — guest, translated
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Frequently asked questions
How far is CoolRooms Palacio Villapanés 5 GL from Seville Airport (SVQ)?
CoolRooms Palacio Villapanés 5 GL is approximately 8.7 km from Seville Airport (SVQ) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate CoolRooms Palacio Villapanés 5 GL?
CoolRooms Palacio Villapanés 5 GL is rated 4.8 out of 5 on Google, based on 1,197 reviews. On Booking.com it scores 9.0/10 from 635 guest reviews.
How many stars does CoolRooms Palacio Villapanés 5 GL have?
CoolRooms Palacio Villapanés 5 GL is a 5-star hotel.
What amenities does CoolRooms Palacio Villapanés 5 GL offer?
CoolRooms Palacio Villapanés 5 GL offers outdoor swimming pool, private Parking, free Wifi, spa and wellness center, family rooms and airport shuttle.
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Santiago, 31, Old Town, 41003 Seville