In short: Tripplo’s analysis covers a sample of 58 guest reviews of Hotel Lungarno - Lungarno Collection. Guests in the sample highlight Location, Service & staff and Food & restaurants. The most common complaints: Some rooms are small, dark or awkwardly laid out. Expensive, as you would expect at this level.
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Set directly along the banks of the Arno river, Hotel Lungarno is less than 100 metres from Florence's Ponte Vecchio.
Owned by the Ferragamo family, the non-smoking property features original modern art and 20th-century artwork, including a Picasso and 4 Cocteau paintings.
Rooms are decorated with blue tones, and come with unique décor. The private bathroom has Salvatore Ferragamo toiletries, and most feature Italian white marble.
The Lungarno’s Borgo San Jacopo restaurant offers traditional, yet creative cuisine. The Picteau Lounge Bar, open from 12:00 to 23:00, offers lunch, snacks, aperitifs, and dinner.
The Lungarno’s prized location puts you at easy walking distance from all of Florence’s most famous sights and sounds. Cross the bridge, located just 50 metres away and inspect the Ponte Vecchio’s little jewellery stalls, before going to visit important churches or museums.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Hotel Lungarno - Lungarno Collection appeals to art enthusiasts who want to stay directly on the Arno riverbank. It boasts an original modern art collection and fine dining by Ferragamo near the Ponte Vecchio. Guests should be prepared for potential street noise on lower levels, as well as premium pricing for dining.
Guests score it 9.2 out of 10 — the average across the 15 hotels we list in Florence is 9.4.
- Positioned right on the banks of the Arno River, the hotel provides a rare vantage point with direct, unobstructed views of Florence's historic waterways.
- The hallways and lounge spaces function as a private gallery, showcasing original 20th-century works by masters including Picasso and Jean Cocteau.
- Due to the central riverside location, lower-level rooms facing the street may experience occasional pedestrian noise during peak tourist seasons.
- The fine dining and exclusive Ferragamo association mean on-site culinary experiences carry a significant premium, though local trattorias are just steps away.
Free PDF: what guests really say about Hotel Lungarno - Lungarno Collection
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- Pros and cons in every category guests mention
- The complaints that come up again and again
- Room guide and price analysis
- Alternatives worth comparing
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Should you book it?
Book it if you want
- Art lovers who want to sleep among 20th-century works by Picasso and Cocteau
- Couples who want an upper-floor terrace over the Arno with Brunelleschi's dome in view
- Food lovers who want dinner at Borgo San Jacopo, with tables overlooking the Arno
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Prices at Hotel Lungarno - Lungarno Collection
When we last checked (23 October 2026), a 2-night stay for two adults cost from €1,482 in total (€741 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Typical price per night: €1,100. Lowest €577 (check-in 10 Nov), highest €5,709 (check-in 27 Sept).
Stays starting on a Friday or Saturday cost about 12% less per night than stays starting Sunday to Thursday.
Price per night for check-ins from 22 Sept to 22 Nov, measured daily by Tripplo for 2 nights and two adults, one month ahead.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“Our stay at Hotel Lungarno in Florence was really great. The room was very beautiful, with a comfortable and elegant atmosphere that made it the perfect place to relax after exploring the city. One of our favorite parts of the hotel was the stunning outdoor bar area overlooking the water — the views were incredible, the drinks were amazing, and it was such a special place to unwind in the evenings. The staff was one of the highlights of our stay. Everyone we interacted with was incredibly friendly, welcoming, and helpful, which made the experience feel even more personal. The location was also fantastic — we were within walking distance of so much of what Florence has to offer, making it easy to explore the city without needing transportation. There were a couple of small downsides. The elevators are extremely small, but that is something you come to expect in many historic buildings throughout Italy. The bigger issue was the air conditioning in the room. It was very limited, and during our stay we needed to use small fans beside the bed to stay comfortable at night. Despite those minor inconveniences, Hotel Lungarno was a wonderful place to stay. The beautiful setting, amazing views, excellent drinks, perfect location, and genuinely kind staff made it a memorable Florence experience. We would happily stay here again.”
“I had a wonderful stay at Hotel Lungarno and truly enjoyed every moment of my visit. The hotel is beautiful, the service was impeccable, and the staff made me feel welcome from the moment I arrived. A special thank you to the General Manager Guido, who was incredibly kind, attentive, and always available to assist with anything I needed. His professionalism and genuine hospitality made my stay even more memorable. I highly recommend Hotel Lungarno to anyone visiting Florence and I look forward to returning in the future.”
“10/10 experience at this hotel. It was my first time staying here & I prefer boutique style properties. The service was absolutely incredible, the bed was comfortable, all the staff were beyond friendly and accommodating (thank you guys + manager for being so kind!). The concierge was super helpful when it came to recommending places for a first timer like myself & assisted in making my stay so enjoyable. You definitely get more personalized experience here that makes you feel extremely welcome compared to standard chain hotels.”
“Amazing staff, views and food. Our room was clean, ready to go. Easy to ask for help or suggestions. All of the suggestions were absolutely spot on from food to gelato to gold shopping. Just ask the concierge staff. So welcoming and honestly had no hiccups here. Parking garage right next to hotel, 2-3 min walk from Ponte Vecchio, 10 min walk to the duomo and any other restaurants or shopping spots.”
“Over three separate trips, I had the privilege of spending thirteen nights at the Lungarno. There are many praises for the hotel—the rooms are luxurious, the views iconic, the bathrooms gorgeous, the location could not be any better for exploring Florence. The concierge team was consistently the highlight of the hotel. They are highly knowledgeable, discreet, and deeply connected to the city. I was there for personal reasons and needed assistance—Guido, Ilaria, Andrea, Lorenzo, Guilia. Zakaria and the rest of the team provided support, competence, kindness and problem-solving skills that were truly amazing. There is no doubt they are the most spectacular hotel team I have every encountered with a remarkable consistency of the impeccable standards of this brilliantly located hotel. My meals were wonderful, from the tasting menu at the Borgo San Jacopo to the casual meals in the PIcteau Bistrot to my omelette in the morning. Be sure to ask about the possibility of special tours offered by the hotel; I had a delightful visit to the Palazzo Capponi and a tour of the wonderful art in the hotel public areas.”
What guests actually say
Tripplo’s analysis uses a sample of 58 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An excellent breakfast with a good choice of hot and cold dishes
- +Lovely cocktails at the bar in the evening
- +Very good food at the hotel, according to several guests
- –Breakfast service can be slow, and some found the breakfast only average
- –An ordinary restaurant menu, despite the spectacular view
”Breakfast was perfect, with a good selection of hot and cold dishes.” — guest, translated
Service & staff
- +Warm, attentive staff, from the doormen to the concierge
- +Personal touches for birthdays, such as balloons and a small cake
- +Great restaurant tips and help planning your stay
- –A few guests describe rude behaviour from the porters
- –Requests such as an extra bed handled slowly
- –Hard to catch the waiters' attention at breakfast
”It was our birthdays and they arranged balloons and, as requested, a mini cake and a bottle of our favourite wine.” — guest, translated
The rooms
- +Elegant rooms, some with stunning views of the Arno and the Ponte Vecchio
- +Spacious suites and family rooms, including rooms in a medieval tower
- +High-quality linens and comfortable beds
- –Some rooms are small, dark or awkwardly laid out
- –Water that splashes out of the bath, and showers with weak pressure
- –Rooms that can be too warm or too cold, and unreliable wifi
”My room was everything I could have hoped for: elegant and intimate, with an amazing view of the Ponte Vecchio.” — guest, translated
Condition & cleanliness
- +Spotlessly clean
- +A traditional building with original features beautifully maintained, and meticulous attention to detail
- –Occasional problems, such as a lift out of order, a sewage smell or ants
”An exceptional traditional property with original features maintained to perfection.” — guest, translated
Location
- +Right on the Arno, beside the Ponte Vecchio
- +Within walking distance of the Uffizi, Palazzo Pitti and the main sights
- +In the Oltrarno district, with good restaurants nearby
- –Tricky to reach by car in the historic centre
”In an amazing location on the Arno next to the Ponte Vecchio, close to all the major sights in Florence.” — guest, translated
Noise levels
- +Surprisingly quiet and peaceful for such a central spot
- –Street-facing rooms can be very noisy at night and in the early morning
- –A fire alarm that went off in the middle of the night
”Even with the windows closed we could hear everything on the street below, as if we were outside.” — guest, translated
Value for money
- +Some felt it was worth the money, especially at off-season rates
- –Expensive, as you would expect at this level
- –Some were charged more than the price shown when booking
”A lovely hotel in a lovely location, but quality doesn't come cheap.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is Hotel Lungarno - Lungarno Collection from Florence Airport (FLR)?
Hotel Lungarno - Lungarno Collection is approximately 6.1 km from Florence Airport (FLR) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Hotel Lungarno - Lungarno Collection?
Hotel Lungarno - Lungarno Collection is rated 4.7 out of 5 on Google, based on 573 reviews. On Booking.com it scores 9.2/10 from 243 guest reviews.
How many stars does Hotel Lungarno - Lungarno Collection have?
Hotel Lungarno - Lungarno Collection is a 5-star hotel.
What amenities does Hotel Lungarno - Lungarno Collection offer?
Hotel Lungarno - Lungarno Collection offers parking, free Wifi, family rooms, non-smoking rooms, restaurant and fitness center.
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Borgo San Jacopo 14, Santo Spirito, 50123 Florence