In short: Tripplo’s analysis covers a sample of 71 guest reviews of Hotel Botanico y Oriental Spa Garden. Guests in the sample highlight Service & staff, Food & restaurants and Location. The most common complaints: Service can be slow or rigid, especially at check-in. Restaurant quality is uneven, with some poor and pricey meals.
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The Hotel Botánico & Oriental Spa Garden 5*GL features three outdoor swimming pools and offers luxury accommodation surrounded by beautiful gardens with views of the Atlantic Ocean and Mount Teide. Unlimited access to the spa is complimentary for all guests aged 16 and over.
The spacious rooms at Hotel Botánico in Tenerife offer views of the ocean, the mountains, or the hotel gardens, and are equipped with air conditioning, satellite TV, and a large fully equipped bathroom.
The spa (+16 years) covers an area of 3,500 m² and includes an indoor pool, several outdoor pools, Turkish baths, and a Japanese sauna. Guests can also enjoy massages, beauty treatments, and aromatherapy sessions.
The hotel features four restaurants serving Asian, Spanish, and Italian cuisine. The Palmera Real restaurant offers an outdoor dining area in the gardens, where guests can also enjoy an elegant cocktail bar. Please note that during the summer season, some restaurants may be closed for holidays. Kindly check with the hotel for restaurant availability during April, May, June, and July.
In addition, the property is located just a 10-minute drive from Playa Jardín.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Wellness seekers wanting a quiet retreat away from coastal crowds will find Hotel Botanico y Oriental Spa Garden highly suitable. The resort stands out for its subtropical gardens offering Mount Teide views and complimentary access to its extensive spa. Travellers should be aware that spa access is restricted for children and there is a steeper walk to the nearest beaches.
Guests score it 9.3 out of 10 — the average across the 19 hotels we list on Tenerife is 9.0.
- Guests aged 16 and over enjoy unlimited, complimentary entry to the Oriental Spa Garden, which features thermal circuits, indoor and outdoor pools, and Japanese-inspired wellness rituals.
- The property is enveloped by 25,000 square meters of manicured subtropical gardens, offering a peaceful sanctuary complete with lily ponds, black swans, and vistas of Mount Teide.
- To maintain a tranquil environment, the extensive spa facilities are strictly reserved for guests aged 16 and older, which may disappoint families traveling with younger teenagers.
- The hotel's hillside position offers excellent views but means the walk back from the coast and beaches involves a steep incline, though taxis are readily available.
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Should you book it?
Book it if you want
- Guests who plan the day around the pool
- Travellers who want quiet over resort bustle
- Travellers wanting quiet and pools in one place
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Prices at Hotel Botanico y Oriental Spa Garden
When we last checked (23 October 2026), a 2-night stay for two adults cost from €725 in total (€363 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €286 to €490.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 71 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A generous, varied breakfast that many guests single out
- +Several à la carte restaurants, some of them excellent
- +A bar with live music in the evenings
- –Restaurant quality is uneven, with some poor and pricey meals
- –Not all restaurants are open, and half board comes with limits and extra charges
- –Some found breakfast thin or chaotic for the standard
”Breakfasts were absolutely delicious and so generous.” — guest, translated
Service & staff
- +Warm, attentive staff who remember your name
- +Valets and doormen who make you feel welcome
- +Excellent service at breakfast and in the restaurants
- –Service can be slow or rigid, especially at check-in
- –Some staff and managers come across as cold or unhelpful
- –Complaints and promises are not always followed up
”An extremely well-run hotel, with charming staff who remember your name.” — guest, translated
Pools, beach & aquapark
- +A lovely heated outdoor pool with comfortable sunbeds
- +An impressive spa pool area
- –The spa pools and jacuzzis can feel too cool or weak
- –Pools get crowded with few loungers, and some areas are adults only
”The pool water was too cold, and the jacuzzis weren't very powerful.” — guest, translated
The rooms
- +Spacious, comfortable and stylish rooms
- +Plenty of storage and housekeeping twice a day
- +Views of the sea or Mount Teide from some rooms
- –Some rooms are small or dated, with cramped bathrooms
- –Uncomfortable beds for some, including twin beds pushed together
- –No kettle or coffee machine in some rooms
”The rooms were big, clean and cosy.” — guest, translated
Condition & cleanliness
- +Spotless rooms and common areas
- +Beautifully kept gardens
- –Parts of the hotel feel dated and in need of renovation
- –Spa facilities such as the steam rooms are often out of order
- –Breakdowns in rooms, such as a broken shower or phone
”The spa is very run down, and almost all of its rooms are out of order.” — guest, translated
Location
- +Magnificent botanical and oriental gardens with swans and koi
- +A calm, green setting with fine views
- +A courtesy bus into Puerto de la Cruz
- –Some way from the town centre and the sea
- –This part of the island can be rainy
”Glorious oriental gardens, magical, with black swans, turtles, herons and koi, all beautifully maintained.” — guest, translated
Noise levels
- +A peaceful, quiet atmosphere
- –Poor soundproofing between some rooms
- –Traffic noise on one side of the hotel
”The soundproofing between rooms is terrible.” — guest, translated
Value for money
- +Some feel the experience is well worth the cost
- –Many feel it is overpriced for what it offers
- –Spa treatments and minibar drinks are expensive
- –Half board still involves extra charges
”I found it overpriced for what it was.” — guest, translated
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Frequently asked questions
How far is Hotel Botanico y Oriental Spa Garden from Tenerife South Airport (TFS)?
Hotel Botanico y Oriental Spa Garden is approximately 41 km from Tenerife South Airport (TFS) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Hotel Botanico y Oriental Spa Garden?
Hotel Botanico y Oriental Spa Garden is rated 4.7 out of 5 on Google, based on 2,064 reviews. On Booking.com it scores 9.3/10 from 992 guest reviews.
How many stars does Hotel Botanico y Oriental Spa Garden have?
Hotel Botanico y Oriental Spa Garden is a 5-star hotel.
What amenities does Hotel Botanico y Oriental Spa Garden offer?
Hotel Botanico y Oriental Spa Garden offers 4 swimming pools, free parking, free Wifi, family rooms, spa and wellness center and airport shuttle.
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Avenida Richard J. Yeoward, 1, 38400 Puerto de la Cruz