In short: Tripplo’s analysis covers a sample of 70 guest reviews of Hipotels Natura Palace. Guests in the sample highlight Service & staff, Location and Food & restaurants. The most common complaints: Dated rooms in need of renovation. A tired building in need of renovation.
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Facts we have checked
- Adults only
- Minimum age16+
- Adult facilities
Source: hipotels.com · checked 16 Oct 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Hipotels Natura Palace is an adults-only hotel for guests aged 16 and over, and it suits travellers who want an easy, unhurried stay by the sea. It stands on the seafront at the edge of Playa Blanca, with two pools set in landscaped gardens, a spa with a sauna and steam room, and rooms that all have a balcony or terrace. Guests talk most about the staff, who are warm and quick to help, the spotless, spacious rooms with ocean views and a breakfast buffet with plenty of choice. The main trade-off is the location. The centre of Playa Blanca is a pleasant but long coastal walk away, so most guests take a car or a taxi for dinner out. Evening entertainment is modest, and parts of the building are ready for the renovation the hotel has announced. Couples looking for calm, sun and sea views will be well looked after; anyone who wants town life on the doorstep should stay closer to the centre.
Guests score it 9.0 out of 10 — the average across the 19 hotels we list on Lanzarote is 9.0.
- Staff are the most praised part of a stay, from a quick check-in and pool towels handed out before the room is ready to requests made in advance being taken into account. Many guests are on a return visit.
- The pool area and gardens are well kept, with plenty of sunbeds and places to sit. Guests especially like the heated pool and the hot tub beside it.
- The coastal walk into the centre of Playa Blanca is pleasant but takes about 40 minutes, so for shops and a wider choice of restaurants guests recommend a car or a taxi.
- Several guests found the evening programme fairly modest and noticed that there is not entertainment every night. There is no indoor pool, and on cooler days some found the rooms and lounges chilly.
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Should you book it?
Hipotels Natura Palace is worth booking for couples who want a calm seafront resort with a spa — but pick somewhere else if you are travelling with children or anyone under 16.
Book it if you want
- Couples who want a calm seafront resort with a spa
- Winter-sun travellers who like pool days and generous buffets
Pick somewhere else if
- You are travelling with children or anyone under 16
- You want to walk to the shops and restaurants of central Playa Blanca
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What guests actually say
Tripplo’s analysis uses a sample of 70 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A varied breakfast buffet with eggs cooked to order
- +Tasty, varied half-board dinners, according to many
- +Friendly, efficient breakfast staff
- –Some found the evening buffet repetitive, with disappointing meat and fish
- –Uneven quality at breakfast, including the pastries
- –Lunch and dinner felt basic to some, with a canteen-like atmosphere
”The breakfast buffet is fabulous: freshly made omelettes and other egg dishes, all kinds of juices and smoothies, pastries, fruit and cheeses.” — guest, translated
Service & staff
- +Friendly, helpful staff who keep guests coming back
- +Thoughtful touches such as early pool towels, free upgrades and requests honoured
- +Enjoyable evening entertainment
- –Reception struggled with booking problems and complaints
- –A cool welcome for some, and unfriendly restaurant staff
- –Requests such as a double bed not always met
”Everything was to the usual high standard, and the staff were very helpful and friendly as always.” — guest, translated
Pools, beach & aquapark
- +Well-kept heated pools and a jacuzzi
- +Plenty of sun loungers, with pool towels provided
- +A calm, relaxing pool area
- –No beach right by the hotel
- –Some pools need retiling and repainting
- –No indoor pool, despite what some photos suggest
”A beautiful pool area with plenty of sun loungers.” — guest, translated
The rooms
- +Spacious, comfortable rooms, many with sea views across to Fuerteventura
- +Comfortable beds
- +Nicely furnished rooms with good showers
- –Dated rooms in need of renovation
- –Some rooms overlook the delivery area, kitchens or bins
- –Air conditioning that is weak, noisy or out of order
”The room, with its wonderful view of the sea and the neighbouring island, was superb.” — guest, translated
Condition & cleanliness
- +Spotlessly clean rooms and public areas
- +Well-kept grounds and gardens
- –A tired building in need of renovation
- –Cockroaches in some rooms
- –Unpleasant drain smells and patchy cleaning
”Spacious and spotlessly clean.” — guest, translated
Location
- +A quiet seafront spot on the promenade, with ocean views
- +A scenic coastal walk to the cafés and restaurants of Playa Blanca
- +Free parking right outside
- –A long walk from the town centre and the beach, so a car or bus is handy
”A lovely, relaxing hotel in a quieter part of Playa Blanca.” — guest, translated
Noise levels
- +A calm, peaceful atmosphere despite the size of the hotel
- +Quiet gardens and pool area
- –Rooms over the delivery entrance or kitchens get early-morning noise
- –Music and entertainment late into the evening
”We loved the location and the peace and quiet.” — guest, translated
Value for money
- +Good value, with reasonably priced food and drink
- –Drinks at dinner cost extra on half board
- –Some felt the food was not worth the price
”Great value for money.” — guest, translated
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Frequently asked questions
How far is Hipotels Natura Palace from Lanzarote Airport (ACE)?
Hipotels Natura Palace is approximately 26 km from Lanzarote Airport (ACE) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Hipotels Natura Palace?
On Booking.com it scores 9.0/10 from 1,588 guest reviews.
How many stars does Hipotels Natura Palace have?
Hipotels Natura Palace is a 4-star hotel.
What amenities does Hipotels Natura Palace offer?
Hipotels Natura Palace offers adults Only (16+), 2 Outdoor Pools, spa, sauna, fitness Centre and restaurant.
Weather & sea temperature — Lanzarote
Right now: 23° air · 23° sea
Reading about Lanzarote
Prices for your dates
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Urbanización Montaña Roja, s/n, 35580 Playa Blanca, Spain