In short: Tripplo’s analysis covers a sample of 75 guest reviews of Hacienda del Conde Meliá Collection. Guests in the sample highlight Service & staff, Food & restaurants and Location. The most common complaints: The spa is not included in the room price and costs extra. Buffet dishes are often lukewarm rather than hot.
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Facts we have checked
- Adults only
- Minimum age16+
- Adult facilities
Source: melia.com · checked 16 Oct 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Hacienda del Conde Meliá Collection is for adults who want to get away from it all. Only guests aged 16 and over can stay, and the hotel sits on its own at Buenavista del Norte, beside the golf course and below the Teno massif, with the Atlantic in front. Guests praise the warm staff, the large, spotless rooms with sea views and a breakfast they call superb. A spa with a sauna and hot tub, a pool open all year and quiet evenings with soft jazz set the pace. The seclusion cuts both ways. The nearest town is a drive away, so a car is close to essential, and some guests found a few nights enough. Dinner and drinks are where value slips, and the layout over many levels, not all with lifts, takes some getting used to. Couples and golfers who want calm, space and views will be very happy here; families with children cannot stay.
Guests score it 9.3 out of 10 — the average across the 19 hotels we list on Tenerife is 9.0.
- Guests describe the staff as incredibly welcoming, kind and helpful, with attention to every detail of the holiday, and many say they could not fault the service.
- The rooms are repeatedly praised as large, spotlessly clean and well equipped with quality fittings, and guests in sea-view suites call them beautiful and comfortable.
- The hotel stands on its own with nothing around it, which is the point for many guests, but the nearest town is a drive away. Some found the area too quiet for more than a few nights, and one guest suggests checking the route from the airport carefully, as the drive can be hard in the dark.
- Some guests found dinner overpriced for its quality, especially the buffet, and could not put the half-board allowance towards an à la carte meal. Drinks by the pool were limited, and one guest was charged for water in a suite.
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Should you book it?
Hacienda del Conde Meliá Collection is worth booking for couples who want a quiet, secluded adults-only hotel with space and views — but pick somewhere else if you are travelling with children, as only guests aged 16 and over can stay.
Book it if you want
- Couples who want a quiet, secluded adults-only hotel with space and views
- Golfers who want to stay beside the course with a spa to unwind in
Pick somewhere else if
- You are travelling with children, as only guests aged 16 and over can stay
- You will not have a car and want restaurants and shops within walking distance
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What guests actually say
Tripplo’s analysis uses a sample of 75 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A generous, varied breakfast buffet of high quality
- +The half-board dinner buffet offers plenty of choice, from grilled meat and fish to desserts
- +Gluten-free needs are well catered for, and there is a free snack and coffee corner by reception
- –Buffet dishes are often lukewarm rather than hot
- –The restaurants and bar food are average at best, and the Italian restaurant disappoints
- –Some guests found the choice limited and repetitive
”The variety of meals for breakfast was overwhelming!” — guest, translated
Service & staff
- +Friendly, helpful staff who look after you without being intrusive
- +Attention to detail, and flexibility such as using the facilities after check-out
- –Service in the restaurant and buffet can be slow and disorganised, with drinks not arriving
- –Some staff default to saying no, and English is limited in places
- –A room was left uncleaned because housekeeping finishes in the afternoon
”The staff were absolutely amazing – incredibly friendly, helpful, and made everything feel easy and welcoming.” — guest, translated
Pools, beach & aquapark
- +Beautiful pools, including an infinity pool at the golf club, that rarely feel crowded
- +Pool areas with plenty of comfortable sun loungers spread over several levels
- +Guests enjoy the spa and the massages
- –The pools and the jacuzzi can be cold
- –The golf-club pool is closed on some days, and the beach club can sell out
- –Some sunbeds have broken sunshades
”The pools were absolutely stunning – not crowded, but far from feeling empty.” — guest, translated
The rooms
- +Spacious rooms with walk-in wardrobes and comfortable beds
- +Terraces with views of the ocean or the golf course
- +Well-equipped rooms, some with both a bath and a hot tub
- –Some rooms are dark, with little view or a sea view blocked by the golf-course net
- –Dated decor in some rooms
- –Air conditioning that works poorly or is hard to switch off
”The rooms are spacious. You have a walk-in closet and a nice, comfy bed.” — guest, translated
Condition & cleanliness
- +Rooms and public areas are spotlessly clean
- +The grounds and facilities are beautifully maintained
- –One room was not cleaned because housekeeping had finished for the day
”Everything was beautifully kept, and the rooms were excellent, comfortable and very clean.” — guest, translated
Location
- +A peaceful rural setting with views of the ocean, the mountains and the golf course
- +Beautifully kept grounds and gardens, including a botanical garden
- +A pleasant walking trail along the golf course
- –Remote: you need a car to explore the island
- –The north side of the island can be cloudy and windy, and some balconies get little sun
”The views of the mountains and the ocean are lovely. The nearest town is a drive away, so you need a car.” — guest, translated
Noise levels
- +A very quiet, adults-only hotel where you can truly switch off
- +Calm and peaceful throughout, according to many guests
- –Poor soundproofing in some rooms: neighbours' voices, flushing toilets and footsteps from above
- –Tiled floors and connecting doors carry sound
”A super quiet hotel to switch off.” — guest, translated
Value for money
- +Some guests felt the half board was worth the money
- –The spa is not included in the room price and costs extra
- –Expensive restaurants, drinks and bottled water
- –Bills that prompt you to add a tip, even for the buffet
”Since the name is Golf & Spa, you would assume the spa is included in the room price, but it was charged extra.” — guest, translated
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Frequently asked questions
How far is Hacienda del Conde Meliá Collection from Tenerife South Airport (TFS)?
Hacienda del Conde Meliá Collection is approximately 46 km from Tenerife South Airport (TFS) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Hacienda del Conde Meliá Collection?
On Booking.com it scores 9.3/10 from 832 guest reviews.
How many stars does Hacienda del Conde Meliá Collection have?
Hacienda del Conde Meliá Collection is a 5-star hotel.
What amenities does Hacienda del Conde Meliá Collection offer?
Hacienda del Conde Meliá Collection offers outdoor Pool, spa, hot Tub, fitness Centre, free Wifi and 6 Restaurants.
Weather & sea temperature — Tenerife
Right now: 23° air · 25° sea
Reading about Tenerife
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Paseo Severiano Ballesteros, s/n, 38480 Buenavista del Norte, Spain