




In short: Tripplo’s analysis covers a sample of 72 guest reviews of H10 Rubicón Horizons Collection. Guests in the sample highlight Service & staff, Food & restaurants and The rooms. The most common complaints: The buffet is crowded and repetitive, and dishes run low. Many parts of the hotel are tired and in need of refurbishment.
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Facts we have checked
- All inclusive
- À la carte included
- Ultra/premium concept
Source: h10hotels.com · checked 9 Sept 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Guests wanting an all-inclusive programme with a published à la carte allowance will find this option highly suitable. It stands on the Playa Blanca seafront, offering Fuerteventura views and an adults-only zone alongside family facilities. Be aware that the à la carte dining is capped at one themed dinner per three nights.
Guests score it 8.6 out of 10 — the average across the 19 hotels we list on Lanzarote is 9.0.
Featured in our guide: 7 luxury all-inclusive hotels on Lanzarote: the best for 2026
- H10 publishes its All Inclusive terms up front: one themed à la carte dinner per three nights, booked ahead — clarity worth rewarding.
- The seafront site at Playa Blanca looks straight across the strait to Fuerteventura.
- The one-dinner-per-three-nights cap is honest but modest — buffet nights carry the rest of the week.
- Outside the adults-only area the resort is built for families, with the Daisy Adventure kids' area and its pirate ship.
Free PDF: what guests really say about H10 Rubicón Horizons Collection
The Tripplo Report gathers the whole analysis in one PDF, ready in seconds.
- Pros and cons in every category guests mention
- The complaints that come up again and again
- Room guide and price analysis
- Alternatives worth comparing
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Should you book it?
Book it if you want
- Guests wanting All Inclusive with a published à la carte allowance
- Families and adults mixing: both zones on site
- Travellers wanting Playa Blanca's seafront with Fuerteventura views
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Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“Absolutely amazing hotel. Never been to an all inclusive with such an amazing selection of drinks included. The cocktails were unreal and all the staff were lovely. The hotel had multiple pools and our favourite had to be the heated outside pool. For your information majority of the pools are salt water so you just need to watch your eyes however wasn't a massive issue. We rented a car and the hotel had plenty of parking which is completely free. We stayed in June and we always managed to find a space however during peak season it might become slightly harder. I highly recommend renting a car when staying here to explore the island as we would have missed out on so much without it. There is not too much around the hotel. Overall i highly recommend the hotel as we had a great time.”
“Amazing hotel, lovely staff and great location. This hotel was amazing and one I hope to visit again. Staff were fantastic and service was excellent. Gave it 4 stars because at points they could have done with a few more people serving to speed things up but thats not the staffs fault they all worked very hard Rooms were lovely a fresh lick of paint would have got 5 stars. So glad we chose this hotel it really is worth a visit”
“We couldn’t be happier with the kids’ club at the hotel! The entertainment team have been absolutely amazing so friendly, energetic, and genuinely caring. They made my child feel so welcome from day one and always had a great variety of fun activities to keep them entertained. It gave us parents a chance to relax knowing they were having such a fantastic time. Thank you for making our holiday so special we’ll definitely be back and would highly recommend the kids’ club to other families! 💙☀️”
“1/5 – Disappointed on Multiple Fronts We stayed at the H10 Rubicón Collections for two nights and unfortunately left with more frustrations than fond memories. The most pressing issue was the air conditioning, which was completely non-functional for the entirety of our stay. What made it worse was the total lack of communication from management. No updates, no apology, nothing. We were just left to deal with the heat on our own. The drinks at the bar were genuinely hard to enjoy. Everything tasted overly sweet, almost syrupy, and felt far removed from what you’d expect at a resort like this. It got to the point where we stopped bothering. Housekeeping was another frustration. We called multiple times asking for extra towels and nothing ever showed up. It wasn’t until we physically went down to reception ourselves that anything got done. That really shouldn’t be necessary. The buffet was honestly one of the most disappointing parts of the trip. The variety was limited and the quality just wasn’t there. For a hotel at this price, we expected a lot more. If you’re only staying for two nights, don’t count on getting a restaurant reservation. By the time short stay guests arrive, everything is already booked up. It made the whole “inclusive” experience feel anything but. Even getting water was a hassle. Bottles were handed out on arrival and that was it. After that, you had to keep making trips back to whichever bar was nearest just to refill. It’s a small thing but it says a lot about how guest comfort is prioritized here. The location has its charms, but based on our experience we wouldn’t be returning or recommending it to others.”
“We stayed at the H 10 Rubicon Horizons Collection Hotel for the first time and had an exceptional experience from start to finish. The location is fantastic, with a beautiful and peaceful relaxing atmosphere. Upon arrival, we were welcomed with a glass of cold Prosecco, which was especially appreciated after a long flight on a hot summer’s day. From the very first moment, the staff made us feel genuinely welcome—friendly, attentive, and always ready to help. Nothing ever felt like too much trouble. The hotel offers a great selection of restaurants, along with a coffee and snack bar by the pool. Both the à la carte breakfast and dinner were outstanding—truly five-star quality. Our room was spacious, spotless, and tastefully decorated with a modern touch. The bed was large and very comfortable, ensuring a great night’s sleep. A special mention goes to Nerijus in the restaurant, who was an exceptional host. He greeted us with a warm smile every time and provided helpful advice on how to make the most of the hotel’s facilities. His attentiveness truly enhanced our stay. Everything about this hotel exceeded our expectations, and we will definitely be returning.”
What guests actually say
Tripplo’s analysis uses a sample of 72 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A wide choice of restaurants, with food many guests rave about
- +Very good breakfasts with plenty of variety
- +Top-shelf drinks included
- –The buffet is crowded and repetitive, and dishes run low
- –The à la carte restaurants are very hard to book
- –Some of the themed restaurants disappoint compared with the buffet
”The pools are lovely, but the real star of the show is the restaurants and the excellent quality and choice of food.” — guest, translated
Service & staff
- +Friendly, professional staff, a warm welcome and often an upgrade
- +Guest relations go out of their way to make a stay special
- +Plenty of activities and entertainment
- –Understaffed at busy times, with long waits at the bars
- –Some staff come across as rude or overwhelmed
- –Reception does not always resolve problems quickly
”From the very first moment, the staff made us feel genuinely welcome, friendly, attentive and always ready to help.” — guest, translated
Pools, beach & aquapark
- +Several pools, including a heated pool and an adults-only pool
- +Beautifully landscaped pool areas
- +A private gate to the beach and the seafront promenade
- –Sun loungers are reserved with towels early, with little enforcement
- –Most pools are unheated and cold outside the summer months
- –Some pool areas look neglected
”The hotel was like a beautiful village, with different pools, restaurants and bars, and a private gate to the beach.” — guest, translated
The rooms
- +Spacious rooms with balconies and sea views
- +Privilege rooms with extra comfort and a private lounge
- +Nicely decorated, refurbished rooms
- –Saggy, uncomfortable beds and sofa beds
- –Some rooms are worn, with broken fittings and doors and windows that do not close properly
- –Weak air conditioning and TVs that do not work properly
”Full-size beds, a bath and a balcony, and the room is serviced spot on every day.” — guest, translated
Condition & cleanliness
- +Clean, well-presented public areas
- +Magnificent, meticulously maintained gardens
- –Many parts of the hotel are tired and in need of refurbishment
- –Room cleaning is inconsistent
- –Cockroaches reported in rooms, corridors and near food areas
”The whole property feels extremely tired and is desperately in need of refurbishment.” — guest, translated
Location
- +Stunning sea views across to Fuerteventura
- +A beautiful, peaceful setting on the seafront promenade
- +Lush, well-kept grounds
- –Some distance from the centre of Playa Blanca
”The view towards the sea and over to Fuerteventura was stunning.” — guest, translated
Noise levels
- +Quiet and relaxing despite the size of the complex
- –Early-morning and night-time noise from delivery areas and staff
- –Children and evening events can be loud in places
”Worst of all was the loading area behind our room, with constant noise at night.” — guest, translated
Value for money
- +Good value for money, according to some guests
- –Many feel it does not live up to its price
- –The gym and spa cost extra
- –All-inclusive does not cover the à la carte restaurants on short stays
”The value for money simply isn't there.” — guest, translated
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Frequently asked questions
How far is H10 Rubicón Horizons Collection from Lanzarote Airport (ACE)?
H10 Rubicón Horizons Collection is approximately 26 km from Lanzarote Airport (ACE) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate H10 Rubicón Horizons Collection?
H10 Rubicón Horizons Collection is rated 4.7 out of 5 on Google, based on 18,747 reviews. On Booking.com it scores 8.6/10 from 1,317 guest reviews.
How many stars does H10 Rubicón Horizons Collection have?
H10 Rubicón Horizons Collection is a 5-star hotel.
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