In short: Tripplo’s analysis covers a sample of 56 guest reviews of Palazzo Venezia. Guests in the sample highlight Service & staff, Location and The rooms. The most common complaints: Many find it overpriced for what you get. Breakfast is small, with limited choice.
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Only steps away from the shores of Lake Como, Palazzo Venezia is set in Como, 100 metres from the Ferry Terminal.
Featuring elegant décor, all units are air conditioned and come with a flat-screen TV with satellite channels, electric kettle and minibar. Extras include free toiletries, bathrobe and slippers, and a hairdryer.
Cable Car Como-Brunate is 850 metres from Palazzo Venezia, while both the bus and train stations are within walking distance of the property. Milan Malpensa Airport is a 40-minute drive from the hotel.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Palazzo Venezia is best suited to travellers who value location over resort facilities. It sits steps from the Lake Como shore and close to both the ferry and train stations, making it a practical base for exploring by public transport. The breakfast service draws particular praise, and rooms come well-equipped with air conditioning. There is no on-site swimming pool, which may disappoint those wanting to swim without leaving the property, and private parking can be limited. Milan's airport is roughly a 40-minute drive away.
Guests score it 9.2 out of 10 — the average across the 15 hotels we list in Lake Como is 9.3.
- The hotel sits only 100 meters from the Ferry Terminal, placing guests within easy reach of the lake's promenade, boat excursions, and waterside cafés.
- Guests consistently single out the breakfast as a highlight, suggesting a generous spread that goes beyond the standard continental offering found at similar properties.
- Travelers seeking a resort-style stay with pool access will need to look elsewhere, as the hotel focuses on its central, walkable location instead.
- Private parking is available but not detailed as extensive, so guests arriving by car should confirm availability and cost in advance.
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Prices at Palazzo Venezia
When we last checked (23 October 2026), a 2-night stay for two adults cost from €1,550 in total (€775 per night).
Across our last 25 daily price checks, the nightly rate has ranged from €605 to €1,302.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 56 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Breakfast served outside with a view over the lake
- +A rooftop restaurant with excellent food and beautiful presentation
- +A rooftop bar with lake views, ideal for an evening drink
- –Breakfast is small, with limited choice
- –Some find the restaurant's cooking a little overworked
”The breakfast was excellent, and it was so relaxing to sit outside looking over the lake.” — guest, translated
Service & staff
- +Warm, attentive staff, from the porter to housekeeping
- +An outstanding head concierge who helps plan every day of your trip
- +Thoughtful touches, such as welcome champagne and a dessert for special occasions
- –Some found the concierge service limited to the hotel's own suggestions and driver
- –Service at the rooftop bar could be better
”The entire staff delivers impeccable service, but the heart of the hotel is truly the head concierge.” — guest, translated
Pools, beach & aquapark
- –No pool, spa or gym on site
- –Very little outdoor space to relax in, and the bar terrace is small
”It is a boutique hotel with no facilities: no spa, no gym, no pool, not even a garden.” — guest, translated
The rooms
- +Elegant, beautifully appointed rooms, many with lake views
- +Very comfortable beds, with a choice of pillows
- +Well-equipped rooms with excellent amenities and an impressive bathtub
- +Spacious suites
- –Some rooms are small for the price
”An incredibly comfortable bed, and the choice of pillows made for a deep sleep.” — guest, translated
Condition & cleanliness
- +Immaculately clean rooms
- +A beautifully kept hotel that smells lovely the moment you walk in
”The rooms were very clean and very well presented.” — guest, translated
Location
- +Right on the main square, opposite the lake and the ferry terminal
- +Shops, restaurants and the old town all within walking distance
- +Lovely lake views
- –In a pedestrian zone, so hard to reach by car, and parking is in a neighbouring garage
- –Not directly on the lakeshore itself
”Although it overlooks the lake, the hotel is central, perfect for strolling around Como without needing a car.” — guest, translated
Noise levels
- +Quiet inside the hotel itself
- –Street noise and poor soundproofing in some rooms
- –Construction noise from the morning onwards disturbed one stay
”The noise, the hotel's location and the soundproofing meant we could not rest properly.” — guest, translated
Value for money
- +Some feel the quality justifies the high price
- –Many find it overpriced for what you get
- –Parking costs extra
- –Few of the facilities you would expect at this level, such as a spa or gym
”Ridiculously overpriced considering the quality of the stay it offers.” — guest, translated
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Frequently asked questions
How far is Palazzo Venezia from Milan Malpensa Airport (MXP)?
Palazzo Venezia is approximately 34 km from Milan Malpensa Airport (MXP) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Palazzo Venezia?
On Booking.com it scores 9.2/10 from 174 guest reviews.
How many stars does Palazzo Venezia have?
Palazzo Venezia is a 5-star hotel.
What amenities does Palazzo Venezia offer?
Palazzo Venezia offers private Parking, free Wifi, family rooms, restaurant, non-smoking rooms and airport shuttle.
Weather & sea temperature — Lake Como
Right now: 8°
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Piazza Cavour 24, 22100 Como, Italy