In short: Tripplo’s analysis covers a sample of 60 guest reviews of Twinpalms Tented Camp Phuket. Guests in the sample highlight Service & staff, The rooms and Location. The most common complaints: Tents have no soundproofing against loud music from the beach club next door, often until late at night. Many feel it is too expensive for what you get.
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Facts we have checked
- Adults only
- Adult facilities
Source: twinpalmshotelsresorts.com · checked 16 Oct 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Twinpalms Tented Camp Phuket is for couples who want their holiday to feel different from a resort room. It is an adults-only hotel on Bang Tao Beach, where 28 tented suites sit by the sand or beside the lagoons, some with their own pool, and guests describe the result as calm, beautiful and unlike anywhere they have stayed. The staff earn the most praise, quick to help through the hotel app, and the breakfast, the Sunday brunch and the spotless, new facilities follow close behind. The trade-offs come with the setting. The Catch Beach Club is next door, and some evenings its music carries into the tents, particularly those on the beach. Canvas also lets in the sounds of nature and the odd mosquito, and food and drinks are not cheap. Couples and honeymooners who like a little beach-club atmosphere will find a memorable, well-run base; families with children cannot stay, and light sleepers should choose their tent carefully.
Guests score it 8.9 out of 10 — the average across the 13 hotels we list on Phuket is 9.1.
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- Guests keep describing the stay as an experience rather than a hotel night. The tents are spacious and fully equipped, and guests call the set-up unique, calming and even more beautiful than in the photos.
- Staff are the most praised part of a stay. Guests describe them as kind, efficient and keen for everyone to be happy, and requests sent through the hotel app are dealt with quickly. The manager also gets a special mention.
- The Catch Beach Club is right beside the camp, and several guests heard its music in the evenings, especially from the beach tents. It usually stops before midnight, and some guests did not mind at all, but light sleepers should take it into account. A few also heard motorbikes on the road at night.
- Value for money is where guests are most critical, and some found the restaurant and bar on the expensive side for what is served.
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- Pros and cons in every category guests mention
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Should you book it?
Twinpalms Tented Camp Phuket is worth booking for couples who want an unusual, adults-only beach stay — but pick somewhere else if you are travelling with children, who cannot stay here.
Book it if you want
- Couples who want an unusual, adults-only beach stay
- Honeymooners looking for something more memorable than a standard room
Pick somewhere else if
- You are travelling with children, who cannot stay here
- You are a light sleeper and want total quiet in the evenings
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What guests actually say
Tripplo’s analysis uses a sample of 60 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An excellent breakfast that guests rave about
- +A Sunday brunch that is worth planning around
- +Tasty food and attentive restaurant service
”The breakfast was incredible – the best we had on our whole trip.” — guest, translated
Service & staff
- +Warm, attentive staff, with the butlers praised by name
- +Requests are handled quickly through the hotel app
- +A free buggy to the beach club
- –Some found the service and extras basic for the price
- –After complaining about noise, one guest was only offered a lower room category
”A special mention to our butler, who responded quickly to all our requests and gave very good advice.” — guest, translated
Pools, beach & aquapark
- +Many tents have their own plunge pool
- +Beachfront tents open straight onto the sand
- +A lovely beach just steps away
- –There is no hotel beach area – sunloungers are booked through the beach club next door at extra cost
- –Private pools are small and can be overlooked
- –Jet skis and motorboats can make swimming in the sea difficult
”Opening the tent and walking straight onto the beach was amazing!” — guest, translated
The rooms
- +Beautifully designed luxury tents with air conditioning and quality finishes
- +Very comfortable beds and stylish bathrooms
- +Spacious tents set well apart from each other
- –Canvas walls offer little privacy, and some tents are overlooked
- –Some beachfront tents had no sea view and faced a storage area or the beach club instead
- –Air conditioning that blows straight onto the bed, and none in the bathroom
”The tented villas are beautifully designed – yes, they're real tents, but with all the comforts of a luxury resort.” — guest, translated
Condition & cleanliness
- +Brand new and spotlessly clean
- +Beautifully maintained tents and grounds
- +Daily housekeeping
- –A blocked shower drain flooded one bathroom
”Everything was spotlessly clean, beautifully maintained and incredibly spacious.” — guest, translated
Location
- +A secluded, peaceful garden setting around a lagoon
- +Close to the beach and the beach bars of Bang Tao
- +A gated entrance with security
- –Plenty of mosquitoes and other insects around the lagoon
- –Little within walking distance, so you will need taxis or a scooter
”Just amazing and different – a superb location, a small haven in a destination full of huge hotels!” — guest, translated
Noise levels
- +The tents by the lagoon are calmer, and some guests enjoy the sounds of nature and rain
- –Tents have no soundproofing against loud music from the beach club next door, often until late at night
- –Traffic and scooters on the busy road can be heard at night
- –Rain and wind make the tents noisy
”You're in tents with zero soundproofing, and the resort is on a busy strip.” — guest, translated
Value for money
- –Many feel it is too expensive for what you get
- –Sunloungers, lunch, dinner and drinks all cost extra, and prices are high
- –Beachfront tents do not always deliver the view you pay for
”Breakfast is included, but you pay for everything else – sunloungers, lunch, dinner and drinks are expensive.” — guest, translated
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Frequently asked questions
How far is Twinpalms Tented Camp Phuket from Phuket International Airport (HKT)?
Twinpalms Tented Camp Phuket is approximately 14.2 km from Phuket International Airport (HKT) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Twinpalms Tented Camp Phuket?
On Booking.com it scores 8.9/10 from 188 guest reviews.
How many stars does Twinpalms Tented Camp Phuket have?
Twinpalms Tented Camp Phuket is a 5-star hotel.
What amenities does Twinpalms Tented Camp Phuket offer?
Twinpalms Tented Camp Phuket offers near the Beach, outdoor Pool, sauna, hot Tub, fitness Centre and restaurant.
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202/88 Bangtao, 83110 Bang Tao Beach, Thailand