In short: Tripplo’s analysis covers a sample of 67 guest reviews of The Well. Guests in the sample highlight Food & restaurants, Pools, beach & aquapark and Service & staff. The most common complaints: Lots of extra charges, from parking to spa swimwear and bottled water. Several guests describe rude or unprofessional staff and rules applied inconsistently.
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The Well in Kolbotn offers a 5-star hotel experience with adults-only rooms featuring air-conditioning, private bathrooms, and modern amenities. Each room includes a minibar, flat-screen TV, and free WiFi, ensuring a comfortable stay.
Guests can relax in the hot spring bath, sauna, or indoor swimming pool with a view. The spa and wellness centre provides massage, beauty services, and wellness packages. Additional facilities include a fitness centre, sun terrace, and open-air bath.
The on-site restaurant serves French and Asian cuisines, offering lunch, dinner, and cocktails. Breakfast is available as a buffet with vegetarian, vegan, and gluten-free options. Outdoor seating areas and room service enhance the dining experience.
Located 62 km from Oslo Airport, The Well is near winter sports and hiking trails. Nearby attractions include Gjersøelvdalen (8 km) and the Royal Palace (19 km). Guests can enjoy activities such as skiing and snowboarding during their stay.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
The Well is for guests who want the spa to be the whole point of the trip. It sits in a pine forest at Kolbotn, south of Oslo, and its 11 pools, hot spring baths and guided sauna sessions are what guests describe most warmly, along with how clean everything is. Phones stay out of the shared areas, and many say that digital detox is what lets them truly switch off. Friendly staff, a strong breakfast buffet and an excellent fine dining restaurant complete the picture. The trade-offs are mostly about cost and distance. Parking, hotel swimwear and treatments are all extra, and value for money is where guests are most critical. Kolbotn is a journey from central Oslo and the airport, and on busy days the staff can seem stretched. Couples and friends looking for a weekend of pure relaxation will find what they came for; those who want the city or their phone at hand should look elsewhere.
- The spa is the reason guests come, and they describe it as huge, beautiful and everything it promises: a wide variety of pools, hot spring baths, saunas and guided sauna sessions that several wished they had more time for.
- Phones are not allowed in the shared areas, and many guests see that as the best part, describing a calm that helps them reset and live in the moment. One returning guest had already booked the next stay.
- Value for money is where guests are most critical. Parking is charged for hotel guests, swimwear from the hotel costs extra and spa treatments are not cheap, which some guests found steep on top of the room.
- Kolbotn is a fair way from central Oslo and not the quickest to reach from the airport. One guest called that a blessing in disguise, but if you want restaurants and city life nearby, plan for the journey.
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- Pros and cons in every category guests mention
- The complaints that come up again and again
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Should you book it?
The Well is worth booking for couples and friends who want a spa weekend to switch off completely — but pick somewhere else if you want to stay in central Oslo.
Book it if you want
- Couples and friends who want a spa weekend to switch off completely
- Travellers who welcome a phone-free digital detox
Pick somewhere else if
- You want to stay in central Oslo
- You want to take photos or keep your phone with you around the spa
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What guests actually say
Tripplo’s analysis uses a sample of 67 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A delicious breakfast with a wide choice, including salmon, fruit and fresh options
- +An excellent fine dining restaurant with a tasting menu in the evening
- +Flavourful dishes made with fresh ingredients
- –Some found the restaurant food and the breakfast coffee disappointing
- –The restaurant was not always open or easy to book
”Great selection at breakfast, including salmon and fruit.” — guest, translated
Service & staff
- +Friendly, helpful staff who take time to explain how the spa works
- +Staff go the extra mile, from extending a spa visit to helping out after a flight cancellation
- +Individual waiters, therapists and receptionists are singled out for praise
- –Several guests describe rude or unprofessional staff and rules applied inconsistently
- –Rooms not ready at check-in, and reception or the spa not always answering the phone
- –Little help with restaurant bookings or choosing spa treatments
”The staff were fantastic at explaining how the spa worked and made us feel comfortable trying something new.” — guest, translated
Pools, beach & aquapark
- +A large, beautifully designed spa with many pools and saunas
- +Sauna rituals and aufguss sessions are a real highlight
- +A peaceful, phone-free atmosphere that feels uncrowded midweek
- –The spa is textile-free: you bathe naked or buy the hotel's own swimwear, which many did not know in advance
- –It can get crowded, and part of the spa opens late in the morning
- –Larger swimwear sizes were not available in the shop
”Generous, state-of-the-art spa facilities. Not crowded, with a relaxing atmosphere midweek.” — guest, translated
The rooms
- +Exceptionally comfortable beds and pillows
- +Beautiful, calm rooms, some with a window seat and a lovely view
- +Well-stocked rooms
- –Small faults such as a broken TV, a light that did not work or air conditioning that needed fixing
- –A room that felt too warm
- –One guest found the beds hard and uncomfortable
”The bed and pillows were incredibly comfortable, I slept like a baby.” — guest, translated
Condition & cleanliness
- +Immaculate spa, pools and saunas
- +A clean, fresh and modern hotel
- –Small faults in the room that were not fixed during the stay
- –Isolated remarks about cleaning and damp restaurant seats
”The spa, pools and saunas were immaculate and well maintained.” — guest, translated
Location
- +A peaceful setting in a pine forest with lovely outdoor areas
- +Ideal for a getaway, with a bus stop right outside
- –On the outskirts of Oslo, hard to reach without a car and far from city nightlife
”A bit on the outskirts of Oslo: great for a getaway, less so if you plan to go out at night.” — guest, translated
Value for money
- –Lots of extra charges, from parking to spa swimwear and bottled water
- –Parking is expensive, even for hotel guests
- –The stay, the food and the treatments are felt to be very expensive
”Very expensive, with lots of extra costs.” — guest, translated
Noise levels are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How do guests rate The Well?
On Booking.com it scores 8.8/10 from 1,008 guest reviews.
How many stars does The Well have?
The Well is a 5-star hotel.
What amenities does The Well offer?
The Well offers spa, 11 Swimming Pools, sauna, free Wifi, 2 Restaurants and bar.
Weather & sea temperature — Kolbotn
Right now: 6° air · 10° sea
Prices for your dates
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Kongeveien 65, 1412 Kolbotn, Norway