The Ritz-Carlton, Istanbul at the Bosphorus

“Beautiful hotel! Special thanks to their concierge team, Berk and Ibrahim. They made our stay very comfortable and relaxing. We loved all the tour bookings and restaurant reservations. We loved our tour guide (Fatih) who is very knowledgeable and took us everywhere. Also, big thanks to our ROOM STEWARD who did an immaculate job keeping us organized in our rooms. We felt welcome and special. My kids loved the daily snacks that were left by the Ritz team.”

“The security was excellent and made us feel very safe throughout our visit. The staff were friendly, professional, and always willing to help. The facility itself is absolutely beautiful—clean, well-maintained, and designed with great attention to detail. The rooftop pool is especially stunning, offering amazing views and a great atmosphere. The indoor pool is equally beautiful and feels luxurious, making it a perfect place to relax regardless of the weather. Overall, it was a very pleasant experience, and I was impressed by both the service and the atmosphere. I would definitely recommend it to others.”

“We had an incredible stay at The Ritz-Carlton Istanbul!! From the moment we arrived, every single person made us feel so genuinely welcomed. The hotel is beautiful, the location is great, the spa is wonderful, and every part of the experience felt thoughtful and seamless. What really sets this hotel apart, though, is the people. Everyone went above and beyond to make our stay special, and you can truly feel how much they care about their guests. A special thank you to Beril and Bahar, who made breakfast one of the highlights of our trip. They had such incredible energy making every day feel like home. They remembered our coffee order, our favorite table, and all of the little details that made each morning feel so personal. We loved the tahini sesame cookies the first morning, and the next day they remembered and brought them to our table. On our last morning they surprised us with a beautiful box of them to take home when we left. She also shared the recipe which was so touching. They filled every interaction with love and care. It’s those thoughtful touches that you’ll remember long after your trip is over. The concierge and front desk team was equally exceptional. Every recommendation was fantastic, every reservation was handled within minutes. They even helped me organize a surprise spa treatment for my husband. They made everything feel effortless and were always happy to help. Thank you to the entire Ritz-Carlton Istanbul team for making our stay so memorable. Beautiful hotels can be found anywhere, but it’s the people who make you want to come back—and this team absolutely did that. We left feeling so grateful and already can’t wait for our next visit!! ❤️”

“An exceptional stay. On the first night, the music from the Nobu kept us awake until 3 in the morning. The staff upgraded us to a high floor room that was incredible. The breakfast was also unforgettable. We loved the service, thank you for hosting us so well!”

“Unfortunately, the negatives were the main part of my experience. As a Marriott Bonvoy Titanium Elite member, I did not feel recognized or valued. There was no special welcome or explanation of my benefits, and I was not upgraded to a Bosphorus-view room. Instead, I received a garden-view room. Some staff members also seemed arrogant, making you feel as if you were entering a palace rather than being welcomed into a hotel. I understand and respect the hotel’s policy of not offering complimentary breakfast or lounge access to Marriott Bonvoy members. However, the breakfast was very limited and not suitable for a luxury hotel, especially at €45 per person. On the positive side, the hotel is very clean, comfortable, luxurious, and well located. Overall, I would not stay here again. I prefer other premium hotels that recognize loyal guests and offer better benefits and flexibility. In my experience, IHG hotels provide much better recognition through breakfast, lounge access, and other benefits.”