In short: Tripplo’s analysis covers a sample of 33 guest reviews of The Reserve - within Savoy Palace - The Leading Hotels of the World. Guests in the sample highlight Service & staff, The rooms and Location. The most common complaints: Some returning guests feel breakfast and one of the restaurants have slipped. Air conditioning that did not work in one room.
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The Reserve - within Savoy Palace - The Leading Hotels of the World is situated in Funchal city centre, offering easy access to attractions such as Gorgulho Beach (1.8 km) and Madeira Casino (600 metres). Cristiano Ronaldo Madeira International Airport is 20 km away.
Guests enjoy a private beach area, rooftop swimming pool, indoor and outdoor pools, spa and wellness centre, sauna, sun terrace, and lush gardens. Additional amenities include a hot tub, fitness centre, yoga classes, and free WiFi throughout the property.
Rooms feature sea views, air-conditioning, balconies, private bathrooms, and modern amenities. Family rooms and suites cater to all needs, ensuring a comfortable stay.
The modern restaurant serves Japanese and international cuisines for brunch, lunch, and dinner. Breakfast options include continental, buffet, and full English/Irish with champagne, juice, fresh pastries, and more.
Explore Gavinas Beach (1.8 km), Marina do Funchal (15-minute walk), and Madeira Botanical Garden (4.9 km). Scuba diving and other activities are available in the surrounding area.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
The Reserve - within Savoy Palace - The Leading Hotels of the World is designed for travellers looking for exclusive club privileges and rooftop views. Benefits include exclusive access to the Jacarandá Club, an expansive rooftop infinity pool, and close proximity to Funchal Marina. However, the wider resort's large scale can occasionally feel impersonal, and guests may encounter shared communal pool spaces.
Guests score it 9.7 out of 10 — the average across the 5 hotels we list on Madeira is 9.5.
- Guests benefit from the private Jacarandá Lounge & Club, which offers a secluded environment for breakfast and evening cocktails, distinct from the main hotel’s busier dining venues.
- The rooftop pool deck provides panoramic views of the Atlantic Ocean and the Funchal coastline, featuring attentive poolside service and high-quality loungers for quiet relaxation.
- Being a boutique concept within the larger Savoy Palace, guests must navigate a grand, multi-wing architecture which can feel less intimate than a traditional standalone boutique hotel.
- While The Reserve offers dedicated areas, the majority of the six swimming pools and beach facilities are shared with the wider resort population, which may be busy during peak seasons.
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Should you book it?
Book it if you want
- Couples who want a suite with its own terrace plunge pool and sea views
- Travellers who want a 16th-floor rooftop infinity pool kept for Reserve guests
- Travellers who want a private entrance and a personal assistant on call around the clock
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Prices at The Reserve - within Savoy Palace - The Leading Hotels of the World
When we last checked (23 October 2026), a 2-night stay for two adults cost from €1,842 in total (€921 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €779 to €1,196.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 33 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An excellent breakfast with plenty of variety and attentive table service
- +Restaurants praised for their food
- –Some returning guests feel breakfast and one of the restaurants have slipped
- –Slip-ups at dinner, such as shell left in a lobster salad
- –A bar some found disappointing
”An excellent breakfast with a great variety of products, and the table service was absolutely exceptional.” — guest, translated
Service & staff
- +Exceptionally attentive, warm staff who go the extra mile
- +Personal touches such as a cappuccino and homemade biscuits at check-in and surprises for birthdays
- +A personal guest assistant and airport transfers that round off the stay in style
- –A check-in that some found too drawn out
- –A concierge team that did not always meet expectations, and mixed messages over chat
”The amazingly attentive staff, who were so genuinely friendly.” — guest, translated
Pools, beach & aquapark
- +An infinity pool on the roof with plenty of space
- +Private pools in some suites
- –Not all the jets worked in the spa pool
- –The partner hotel's beach club felt uninviting
”The infinity pool on the roof, with plenty of space up there.” — guest, translated
The rooms
- +Spacious, elegant suites with sea views from the upper floors
- +Some suites have a private pool or a kitchenette
- –Air conditioning that did not work in one room
- –Small gaps in the details, such as no guest toilet in a corner suite or toiletries some disliked
”The room was a haven of comfort, with a private swimming pool and ocean views.” — guest, translated
Condition & cleanliness
- +Rooms kept exceptionally clean
- +A striking building with an eye for detail
- –Minor issues with the water and the lift, though quickly fixed
”The room was exceptionally clean, spacious and comfortable.” — guest, translated
Location
- +Views over the sea, the harbour and the mountains
- +An ideal spot on the edge of Funchal
”Beautiful décor and views of both the sea and the mountains; the location on the edge of Funchal is ideal.” — guest, translated
Value for money
- +Many feel it is well worth the money
- –Some suites are too expensive for a longer stay
”Totally worth the money.” — guest, translated
Noise levels are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is The Reserve - within Savoy Palace - The Leading Hotels of the World from Madeira Airport (FNC)?
The Reserve - within Savoy Palace - The Leading Hotels of the World is approximately 15 km from Madeira Airport (FNC) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate The Reserve - within Savoy Palace - The Leading Hotels of the World?
The Reserve - within Savoy Palace - The Leading Hotels of the World is rated 4.8 out of 5 on Google, based on 36 reviews. On Booking.com it scores 9.7/10 from 66 guest reviews.
How many stars does The Reserve - within Savoy Palace - The Leading Hotels of the World have?
The Reserve - within Savoy Palace - The Leading Hotels of the World is a 5-star hotel.
What amenities does The Reserve - within Savoy Palace - The Leading Hotels of the World offer?
The Reserve - within Savoy Palace - The Leading Hotels of the World offers 6 swimming pools, free Wifi, private Parking, spa, airport shuttle and family rooms.
Weather & sea temperature — Madeira
Right now: 21° air · 23° sea
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Av. do Infante 25 B, São Martinho, 9004-542 Funchal, Portugal