In short: Tripplo’s analysis covers a sample of 62 guest reviews of The Langham London. Guests in the sample highlight Service & staff, Location and Food & restaurants. The most common complaints: Many feel room prices are high for what you get. Some rooms are small, with views onto a wall or an inner courtyard.
Free PDF: the Tripplo report on The Langham London Free · instant download
Located at the top of Regent Street, the prestigious Langham offers a glamorous bar, Artesian. Free WiFi is available and Oxford Circus tube station is just a 5-minute walk away. Numerous shops, theatres and restaurants are situated in the local area.
The Langham’s bars and restaurants include the Palm Court, Artesian Bar and The Wigmore. Sale e Pepe Mare, a seafood-focused Italian restaurant is now open as well.
Guests can enjoy the property's Chuan Body + Soul Spa and Health Club, which features a 16-metre swimming pool, sauna, steam rooms, fully equipped gym and treatment rooms.
The Langham London offers rooms with en-suite bathrooms, air conditioning and a flat-screen TV.
The hotel, with its distinctive charm and character, opened in 1865 and has accommodated royalty, foreign dignitaries and celebrities in luxury for over 150 years.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
The Langham London is for travellers who want a grand hotel with a long history and the West End on foot. It stands at the top of Regent Street, a few minutes from Oxford Circus and Marylebone, in a building that opened in 1865 and still looks well cared for, with fine artwork throughout. Guests speak most warmly about the staff, who come across as genuinely welcoming, and about very comfortable beds and spotless rooms. The spa with its 16-metre pool, the Palm Court and the Artesian bar make it easy to spend time in. The trade-offs come with the size of the building. Some rooms are small or have little view, the walk from the lifts can be long, and extras such as breakfast feel pricey to some guests. For a polished, central stay with character, it delivers; anyone who wants plenty of space in a standard room should budget for a larger category.
Guests score it 9.2 out of 10 — the average across the 31 hotels we list in London is 9.3.
- Oxford Circus is about five minutes away on foot, and guests value being close to Marylebone's shops and restaurants as well as the theatres and sights of the West End.
- Guests consistently praise the staff as warm, courteous and helpful, from luggage being taken to the room on arrival to thoughtful touches such as a personal message for a child. Several guests return year after year for that consistency.
- Not every room is generous: some guests found theirs very small, with a compact shower or a small bed to share, and one room had no real view. One guest also found the air conditioning fiddly and could not cool the room at night.
- The hotel is large and its layout can feel complicated. One guest needed two lifts and long corridors to reach the room, and another found the gym hard to locate.
Free PDF: what guests really say about The Langham London
The Tripplo Report gathers the whole analysis in one PDF, ready in seconds.
- Pros and cons in every category guests mention
- The complaints that come up again and again
- Room guide and price analysis
- Alternatives worth comparing
Free · instant download
Should you book it?
The Langham London is worth booking for travellers who want a historic grand hotel in the West End — but pick somewhere else if you need a spacious room without paying for a higher category.
Book it if you want
- Travellers who want a historic grand hotel in the West End
- Shoppers and theatregoers who want to walk everywhere
Pick somewhere else if
- You need a spacious room without paying for a higher category
- You prefer a small hotel with short corridors
No fees from Tripplo – you book directly with our partner
What guests actually say
Tripplo’s analysis uses a sample of 62 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An outstanding afternoon tea
- +Excellent restaurants, with the Wigmore praised for breakfast and evening snacks
- +A very good breakfast with plenty of choice
- –Restaurants can be fully booked, making it hard to get a table
- –Breakfast service and cooking can slip
”Food choices excellent at breakfast. Wigmore was great both for breakfast and a drink and snack in the evening.” — guest, translated
Service & staff
- +Friendly, polished staff, from the doormen to the concierge
- +Thoughtful touches such as birthday treats and messages in the room
- +A warm welcome back for returning guests
- –Some requests and complaints are not followed up
- –Service in the bar and restaurants can be slow or curt
- –A request for a staff tip at check-out made some guests uncomfortable
”Service by all the staff, right down to the doormen, was exceptional.” — guest, translated
Pools, beach & aquapark
- +A great pool, often quiet on weekday evenings
- +Pool, sauna and steam room in the spa
- –Very few loungers by the pool
”Lovely staff and decor. Pool great.” — guest, translated
The rooms
- +Heavenly comfortable beds
- +Elegant, classic interiors
- +Quiet rooms for such a central hotel
- –Some rooms are small, with views onto a wall or an inner courtyard
- –Temperature is hard to control and rooms can feel cold
- –Some rooms are a long walk from reception
”The rooms were small but very comfortable and quiet.” — guest, translated
Condition & cleanliness
- +Spotless rooms in a superbly maintained historic building
- –Some room décor feels tired and dated
- –Maintenance issues such as faulty TVs and peeling paint
- –A few reports of dirty bathrooms
”The amazing history of the property, which is superbly maintained with beautiful artwork.” — guest, translated
Location
- +A central location near Oxford Street, Regent's Park and Marylebone
- +Close to shops, department stores and restaurants
”Located close to the Marylebone neighbourhood with shops and great restaurants.” — guest, translated
Noise levels
- +Quiet rooms despite the central location
- –Interconnecting doors let in noise from the next room
- –Noise from corridors and housekeeping early in the morning
- –Noisy air conditioning in some rooms
”Very noisy room because of the interconnecting door, we could hear everything from the room next door.” — guest, translated
Value for money
- –Many feel room prices are high for what you get
- –Extras such as breakfast and the minibar add up
- –Unexpected charges or service-charge requests on the bill
”The room and service don't deserve the price!” — guest, translated
No fees from Tripplo – you book directly with our partner
Frequently asked questions
How far is The Langham London from Heathrow Airport (LHR)?
The Langham London is approximately 22 km from Heathrow Airport (LHR) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate The Langham London?
On Booking.com it scores 9.2/10 from 591 guest reviews.
How many stars does The Langham London have?
The Langham London is a 5-star hotel.
What amenities does The Langham London offer?
The Langham London offers indoor Swimming Pool, spa, sauna, fitness Centre, 3 Restaurants and bar.
Weather & sea temperature — London
Right now: 9°
Reading about London
Prices for your dates
No fees from Tripplo – you book directly with our partner
We may earn a commission if you book through this link – at no extra cost to you, and it never affects our rankings.
Loading map...
1c Portland Place, Regent Street, Westminster Borough, London, W1B 1JA, United Kingdom