In short: Tripplo’s analysis covers a sample of 68 guest reviews of The Bay Hotel & Suites. Guests in the sample highlight Service & staff, Pools, beach & aquapark and Location. The most common complaints: Some rooms are small and cramped, with little space for luggage. Prices that many feel are high for what you get.
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Set in spacious grounds and surrounded by gardens, the 5-star The Bay Hotel & Suites is located on its private sandy beach in Vassilikos. Guests enjoy free beach sun beds and a 250-square-metre pool.
Guest rooms and suites are decorated in neutral tones with modern furnishings. All units are air-conditioned and have a satellite TV and a fridge. Some rooms have a separate living area. Balconies have Ionian Sea or mountain and garden views.
The property offers both an indoor and an outdoor restaurant, and guests can take a buffet-style breakfast each morning. The bar serves drinks and coffee throughout the day.
The Bay Hotel & Suites guests can relax by the furnished poolside, or have a drink and watch TV at the lobby lounge. More active guests will find 2 tennis courts on site, as well as hot tub and sauna facilities. With a children’s pool and a kid’s club, younger guests will find plenty to do.
The property is approximately 14 km away from Zante town, 16 km from the airport, and 10km from the busy Argasi resort. Free on-site parking is available.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
The Bay Hotel & Suites is well-suited for active families searching for a self-contained beach holiday with sports and children's amenities. The resort features direct private beach access, dedicated family facilities, and expansive landscaped gardens. Guests can also enjoy diverse wellness and sports options. On the downside, the hotel occupies a secluded location far from major towns, and the buffet dining can get busy.
Guests score it 9.0 out of 10 — the average across the 13 hotels we list on Zakynthos is 9.2.
- Guests step directly onto a quiet stretch of Vasilikos beach, where complimentary sun loungers and umbrellas are reserved exclusively for hotel residents.
- The resort is set within manicured gardens that offer a sense of privacy and space, balancing the active pool areas with quiet natural pockets.
- Situated in Vasilikos, the hotel is relatively isolated from Zakynthos Town. Guests looking to explore local nightlife or varied dining may want to rent a car.
- During peak breakfast and dinner hours, the main restaurant can experience brief queues. Arriving slightly earlier or later helps secure a quieter outdoor table.
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Should you book it?
Book it if you want
- Beach-goers who want the hotel's own sandy beach with free sunbeds and umbrellas
- Families who want a Senior Suite with a separate bedroom and sofa-bed sitting room
- Couples who want à la carte dinners at Arodo beside the sea-facing pool
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What guests actually say
Tripplo’s analysis uses a sample of 68 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A generous breakfast buffet with plenty of choice and local produce
- +Half-board dinners with set menus that change nightly and feature Greek specialities
- +Two on-site restaurants and poolside food that guests rate highly
- –A set dinner menu with only a few choices and uneven quality
- –A breakfast that some find repetitive, with hot dishes arriving cold
- –Little variety for vegans and few alternative places to eat on site
”The food was outstanding, from the breakfast buffet to the set dinner menu, which was delicious and different every night.” — guest, translated
Service & staff
- +Warm, friendly staff who genuinely care that you enjoy your stay
- +Helpful with excursions, transport and special touches on arrival
- +Restaurant and pool-bar staff who are singled out for their attentiveness
- –Some guests found reception and booking staff rude or unhelpful
- –Staff in the à la carte restaurant and at breakfast who seem disorganised
- –Little information on facilities, opening times or how to book activities
”What impressed me most was the warmth of the staff; they genuinely cared that we enjoyed our stay.” — guest, translated
Pools, beach & aquapark
- +A sandy beach that feels private, with clear water that shelves gently
- +Very comfortable sunbeds on the beach and by the pool, with drinks served to your lounger
- +A large pool area with its own bar
- –Sunbeds by the sea are hard to get unless you claim one early in the morning
- –No changing cabins at the beach
”The beach was excellent: clean water, not too deep and not too shallow, and enough beds for the size of the hotel.” — guest, translated
The rooms
- +Spacious, modern rooms, many with sea views
- +Stylish, comfortable design in natural tones
- +Well-equipped rooms with everything you need
- –Some rooms are small and cramped, with little space for luggage
- –Garden-view rooms that look onto a car park or catch smells from the kitchen
- –No mosquito screens, and showers that flood the bathroom floor
”The room was beautifully styled in natural tones, and the sea view is something I will remember.” — guest, translated
Condition & cleanliness
- +Spotless rooms and grounds, looked after down to the smallest detail
- +A well-maintained property
- –Rooms and furnishings that feel dated and in need of renovation
- –Air conditioning with a musty smell
- –Worn fittings such as rusty showerheads, and exteriors that need upkeep
”The room was tidy, quiet and well kept throughout my stay.” — guest, translated
Location
- +Right on a quiet beach in a green, unspoilt corner of the island
- +Beautiful, peaceful gardens
- +Tavernas and water sports within walking distance
- –A half-finished building site next door
- –Hard to get around without a car, with few taxis
”One of the greenest and most picturesque parts of the island, surrounded by olive trees, pine forest and stunning turquoise beaches.” — guest, translated
Noise levels
- +A calm, quiet setting
- –Thin walls, so you hear neighbours talking, walking about and flushing
- –Housekeeping can be heard for much of the afternoon
”The rooms had almost no soundproofing; we could hear conversations, footsteps and even toilets flushing.” — guest, translated
Value for money
- –Prices that many feel are high for what you get
- –Expensive drinks at the beach and pool bars
- –Extra charges for things such as water at half-board dinners and a late check-out
”Not worth the expense. Both the room and the food and drink were terribly overpriced.” — guest, translated
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Frequently asked questions
How far is The Bay Hotel & Suites from Zakynthos Airport (ZTH)?
The Bay Hotel & Suites is approximately 9.5 km from Zakynthos Airport (ZTH) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate The Bay Hotel & Suites?
The Bay Hotel & Suites is rated 4.6 out of 5 on Google, based on 708 reviews. On Booking.com it scores 9.0/10 from 701 guest reviews.
How many stars does The Bay Hotel & Suites have?
The Bay Hotel & Suites is a 5-star hotel.
What amenities does The Bay Hotel & Suites offer?
The Bay Hotel & Suites offers outdoor swimming pool, free Wifi, beachfront, free parking, non-smoking rooms and airport shuttle.
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Vasilikos, Vasilikos, 29100