In short: Tripplo’s analysis covers a sample of 67 guest reviews of Rosewood London. Guests in the sample highlight Service & staff, Location and The rooms. The most common complaints: Many guests felt the price was too high for what was offered. Some rooms and bathrooms are old and have plumbing problems.
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Rosewood London offers elegant London accommodation on High Holborn. Just a 5-minute walk from Covent Garden and Oxford Street, its spacious designer rooms feature bespoke furnishings and Italian marble bathrooms, and Rosewood’s spa, sauna and glamorous restaurant are also on-site.
The air-conditioned rooms each have classic décor and a luxurious marble bathroom. Each room includes a 55-inch flat-screen TV, a cordless telephone, a Nespresso coffee machine, a minibar and a dining area.
Start the day in the Holborn dining room with an a la carte breakfast, including continental, healthy and traditional English breakfast choices. The striking Mirror Room restaurant is open from morning until evening serving breakfast, Afternoon Tea and Dinner.
Just 3 minutes’ walk from Holborn Underground Station, Rosewood London enjoys easy connections around the capital and offers direct access to Heathrow Airport.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Rosewood London suits travellers who want luxury in central London without showiness. The belle époque building on High Holborn opens onto a grand courtyard, Covent Garden is five minutes away on foot and the Underground is closer still. Guests describe the hotel as elegant rather than flashy, praise staff who notice small details and enjoy spacious rooms with marble bathrooms. Families speak well of the family rooms and of staff who are good with children, while the Sense spa, afternoon tea in the Mirror Room and Scarfes Bar give plenty of reasons to stay in. The weaker points are the finish in some rooms and breakfast. Several guests found worn carpets, tired furnishings or stained towels, and breakfast service was slow at times. There is no swimming pool, and the windows do not open. Travellers after a calm, well-placed base with character will be well looked after; those who need a pool or expect every room to feel new may be happier elsewhere.
Guests score it 9.0 out of 10 — the average across the 31 hotels we list in London is 9.3.
- Guests describe the hotel as elegant but not flashy. The belle époque building with its grand courtyard entrance sets the tone, and several guests call the interiors very stylish.
- Staff are described as happy and attentive, and guests notice thoughtful touches throughout their stay. One guest was upgraded without asking, and families found the team great with young children.
- Several guests found signs of age in some rooms, such as worn carpets, tired-looking furnishings and stained towels. One guest asked to move after finding the first room in poor condition, so standards are not the same in every room.
- Breakfast service was slow for some guests, and others found the buffet selection limited for a hotel of this level, even though other guests praise it.
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- Pros and cons in every category guests mention
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Should you book it?
Rosewood London is worth booking for travellers who want understated luxury within walking distance of Covent Garden — but pick somewhere else if you want a swimming pool.
Book it if you want
- Travellers who want understated luxury within walking distance of Covent Garden
- Families looking for a spacious family room or residence in central London
Pick somewhere else if
- You want a swimming pool
- You expect every room to feel freshly renovated
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What guests actually say
Tripplo’s analysis uses a sample of 67 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Breakfast is widely praised for its quality and variety
- +The Garden Restaurant wins praise for delicious food and a lovely atmosphere
- +The bar is a highlight, with good cocktails and live music
- –Some guests found breakfast disappointing or the buffet selection too narrow
- –Breakfast is expensive, and at busy times guests have had to wait for a table
- –The brasserie menu is limited if you are not a fan of pies
”The Garden Restaurant was lovely, with delicious food and a great atmosphere.” — guest, translated
Service & staff
- +Friendly, helpful staff who go above and beyond
- +Thoughtful extra touches, including for children
- +Breakfast waiters and management respond quickly to requests
- –Some guests found staff rude or unwelcoming
- –Simple requests such as towels took a long time, and a late check-out was refused
- –The concierge was criticised for marking up theatre tickets
”The staff go above and beyond to facilitate exceptional customer service.” — guest, translated
The rooms
- +Spacious, comfortable rooms and suites, including roomy family rooms
- +The beds are described as excellent
- +Bathrooms with a good shower and a bathtub for a long soak
- –Some rooms feel dark, with poor lighting and dull or tired decor
- –A few rooms and bathrooms are small or dated
- –Family rooms with an extra bed fall short on comfort
”Beautiful hotel and very spacious family room.” — guest, translated
Condition & cleanliness
- +Many guests found the rooms and public areas very clean
- +Suites are described as beautifully maintained
- –Some rooms and bathrooms are old and have plumbing problems
- –Cleaning lapses such as hair on the bed and a dirty carpet
- –Unpleasant smells, including cigarette smoke in a room and at the entrance
”Cleanliness was my main concern. I was given two different rooms that had hair on the bed.” — guest, translated
Location
- +Central location within walking distance of the British Museum and Covent Garden
- +A Tube station close by makes the rest of the city easy to reach
- +A quiet neighbourhood with a sense of privacy
- –One guest found that some places they wanted to visit meant a longer ride
”Beautiful hotel in a perfect location. So easy to get to any part of the city.” — guest, translated
Noise levels
- +Some guests praise the peace and quiet
- –Rooms next to the lifts hear them around the clock
- –Doors bang loudly in the corridors and the air-conditioning fan can be noisy
- –Plumbing noise in some of the older rooms
”The door closing is so loud you can hear it at the end of the corridor.” — guest, translated
Value for money
- +Pricey, but some guests felt it was a real treat
- –Many guests felt the price was too high for what was offered
- –Optional service charges are added to the bill, so check your final invoice
- –Breakfast and extras are expensive
”Of course a spacious room in central London is going to be expensive, but it was still a bit shocking.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is Rosewood London from Heathrow Airport (LHR)?
Rosewood London is approximately 24 km from Heathrow Airport (LHR) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Rosewood London?
On Booking.com it scores 9.0/10 from 1,623 guest reviews.
How many stars does Rosewood London have?
Rosewood London is a 5-star hotel.
What amenities does Rosewood London offer?
Rosewood London offers free Wifi, spa, sauna, 3 Restaurants, bar and family Rooms.
Weather & sea temperature — London
Right now: 9°
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252 High Holborn, London, WC1V 7EN, United Kingdom