In short: Tripplo’s analysis covers a sample of 70 guest reviews of PortoBay Liberdade. Guests in the sample highlight Location, Service & staff and Food & restaurants. The most common complaints: Rooms and bathrooms on the small side. Overpriced for a five-star hotel, many feel.
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Located in the heart of Lisbon, PortoBay Liberdade is a 5-star hotel that has features of a resort in an urban setting. This boutique hotel offers an indoor swimming pool and free WiFi in all areas.
Designed by the architect Frederico Valsassina, PortoBay Liberdade preserved the original early 20th-century façade creating an environment that evokes details from the past and the contemporary. Each room includes a seating area, a desk, a minibar, a flat-screen cable TV and a private bathroom with free Rituals toiletries. A pillow menu is available for guests' comfort.
At PortoBay Liberdade guests can enjoy a daily breakfast. Guests can relax at the bar in the hotel.
With a 24-hour front desk and facilities for disabled guests, Porto Bay Liberdade includes room service, business centre, laundry service and private parking on site.
PortoBay Liberdade is right next to Avenida da Liberdade and 1.5 km from main commercial areas like Rua Augusta and Chiado. Marquês de Pombal Metro Station is 150 metres away and the El Corte Inglés Shopping Centre is a 20-minute walk. Lisbon International Airport is 7 km away.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 22 October 2026 · How we review hotels
PortoBay Liberdade is best for guests seeking a quiet courtyard environment with resort-style wellness facilities. Guests praise the indoor pool, the spa and the high-quality breakfast selection. Those booking lower-floor rooms should note that natural light is limited, and utilising the valet parking service incurs a high daily fee.
Guests score it 9.1 out of 10 — the average across the 19 hotels we list in Lisbon is 9.1.
- The heated indoor pool and adjacent wellness center provide a rare, resort-like escape from Lisbon's bustling streets. Guests can unwind with professional spa treatments after a day of sightseeing.
- Situated just off the prestigious Avenida da Liberdade, the hotel features a peaceful patio area. This leafy courtyard offers a serene setting for morning coffee or evening drinks away from city noise.
- Secure private parking is available on-site, but the daily rates are relatively high. Travelers might consider utilizing Lisbon's efficient public transport or local taxi services instead.
- Due to the density of the surrounding historic neighborhood, some lower-level rooms receive less direct sunlight. Guests preferring brighter spaces should request accommodations on the upper floors.
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- Pros and cons in every category guests mention
- The complaints that come up again and again
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- Lisbon city breaks where an indoor swimming pool is a priority
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Prices at PortoBay Liberdade
When we last checked (23 October 2026), a 2-night stay for two adults cost from €360 in total (€180 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Typical price per night: €327. Lowest €180 (check-in 22 Nov), highest €507 (check-in 23 Sept).
Stays starting on a Friday or Saturday cost about 5% more per night than stays starting Sunday to Thursday.
Price per night for check-ins from 22 Sept to 22 Nov, measured daily by Tripplo for 2 nights and two adults, one month ahead.
What guests say
Reviews from Google“A very good hotel in the heart of Lisbon, combining comfort, quality and a nice atmosphere. The room was spacious, spotless and featured a very comfortable bed, ensuring a great night's sleep. The large balcony was a real bonus, providing a pleasant outdoor space to relax. Despite its central location, the hotel is quiet. Check-in and check-out were quick and efficient and the staff were friendly, welcoming and attentive throughout the stay. The gym is medium-sized but well equipped, with enough equipment for a complete workout. The indoor swimming pool is well maintained and perfect for relaxing after a day of exploring the city. The hotel also features a pleasant rooftop bar on the 7th floor, offering a great setting to enjoy a drink. Parking is available nearby, which is very convenient for guests travelling by car. Breakfast offers an excellent and varied selection of fresh, high-quality products, with plenty of choices to suit different tastes. Overall, a great hotel offering excellent comfort, quality amenities and a very good service in an ideal location for exploring Lisbon.”
“Stayed here before our wedding, cannot recommend highly enough. It's in a great part of Lisbon, quieter but still plenty to do, with beautiful tree-lined streets and coffee shops and great restaurants. Walkable to the water and larger squares but much less touristy and overwhelming. The staff were very helpful and attentive, the spa was excellent, and the rooftop bar was our favorite place in the city to relax and grab a drink. Will be back!”
“The hotel was excellent, the staff were very accommodating, and we liked the location as we walked everywhere. We did not have any issues and were checked into our room early. The breakfast buffet was amazing. We used the pool and spa as extra treats in the evening. I had a wonderful facial in the spa the last day of our stay (by Vânia) and my daughter enjoyed her massage.”
“Location was good to us - close enough to the center but far enough from the rush. The room is big and comfortable especially the beds. What makes this hotel to be grate is the quality of service and the amazing restaurant (both breakfast, lunch and dinner). The team is so friendly and helpful and this makes the difference.”
“Had a wonderful stay here! The location was a short walk to main Lisbon attractions while still being in a quiet, uncrowded area. The room was comfortable and clean, the amenities are great (enjoyed the pool and sauna), and the breakfast is top notch! I appreciated the gluten free items available at breakfast. Would stay here again, and can’t wait to check out more PortoBay locations.”
What guests actually say
Tripplo’s analysis uses a sample of 70 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A rich, varied breakfast, praised again and again
- +High-quality dinners in the hotel bistro
- +Good food and drink at the bar
- +Drinks brought to your table at breakfast
- –A limited dinner menu that stays the same all week
- –Long waits for food at dinner
- –A poor-quality packed breakfast for an early departure
”Both breakfast and the bistro restaurant served enjoyable food of high quality.” — guest, translated
Service & staff
- +Friendly, helpful and professional staff
- +Thoughtful touches for special occasions, such as champagne for a honeymoon
- +Guest relations staff who go the extra mile, for example arranging flowers at short notice
- –Some reception staff come across as unhelpful or uninterested
- –Hard to get served at the rooftop bar
- –Tips that lean towards upmarket restaurants and pricey tours
”Incredible service from start to finish.” — guest, translated
Pools, beach & aquapark
- +A lovely spa with sauna, steam room and massages
- +An indoor pool that is welcome on a rainy day
- +A courtyard and terrace for relaxing and sunbathing
- –The indoor pool is shallow and the water cool
- –A small wellness area that some found disappointing
- –The jacuzzi is up on the roof, far from the pool in the basement
”The indoor pool was a bit cold, but the sauna, steam room and massage area were lovely.” — guest, translated
The rooms
- +Very comfortable beds, mentioned by many guests
- +Well-appointed, attractive rooms
- +Good bathroom toiletries
- –Rooms and bathrooms on the small side
- –Some rooms feel dated, with a shower over the bath and tired mattresses
- –Little storage space and an impractical layout
”Comfortable beds and an excellent bathroom with shampoo and moisturiser.” — guest, translated
Condition & cleanliness
- +Clean, spotless rooms, according to many guests
- +Well-presented, fairly new facilities
- +Rooms cleaned more than once a day
- –Worn interiors that some feel need renovating
- –Mould and bad smells in some bathrooms
- –Uneven room cleaning and a poorly kept rooftop bar
”The facilities are great and clean.” — guest, translated
Location
- +A central spot on Avenida da Liberdade, close to upmarket shops
- +Metro and buses a short walk away
- +A quiet, tree-lined street
- –Around a 20-minute walk down the main avenue to the old centre
”In an upmarket neighbourhood, with the metro and buses five minutes away on foot.” — guest, translated
Noise levels
- +Quiet rooms on a calm street
- –Construction work nearby brings noise from early morning
- –Poor soundproofing between rooms
- –Street noise through a window that would not close properly
”There was a bit of construction nearby, so it was a little noisy in the mornings.” — guest, translated
Value for money
- –Overpriced for a five-star hotel, many feel
- –A charge for water and snacks that looked complimentary
- –Breakfast not included, even in the top suite
”Not good value for the condition of the room: worn flooring, mould in the bathroom, stains on the furniture.” — guest, translated
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Frequently asked questions
How far is PortoBay Liberdade from Lisbon Airport (LIS)?
PortoBay Liberdade is approximately 5.9 km from Lisbon Airport (LIS) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate PortoBay Liberdade?
PortoBay Liberdade is rated 4.6 out of 5 on Google, based on 1,340 reviews. On Booking.com it scores 9.1/10 from 1,845 guest reviews.
How many stars does PortoBay Liberdade have?
PortoBay Liberdade is a 5-star hotel.
What amenities does PortoBay Liberdade offer?
PortoBay Liberdade offers indoor swimming pool, private parking, free Wifi, airport shuttle, spa and wellness center and non-smoking rooms.
Weather & sea temperature — Lisbon
Right now: 13° air · 18° sea
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Rua Rosa Araújo, 8, Santo Antonio, 1250-195 Lisbon, Portugal