In short: Tripplo’s analysis covers a sample of 68 guest reviews of Nova Skyland Hotel. Guests in the sample highlight The rooms, Location and Service & staff. The most common complaints: Reception has short opening hours, and at times there is no staff on site at all. Small faults such as flickering or broken lights, a blocked sink and loose ceiling panels.
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Located in Santa Claus Village within the Arctic Circle, Nova Skyland Hotel offers accommodation with free WiFi, seating area and flat-screen TV. The accommodation features a sauna.
The units feature modern Scandinavian design and have a large window, which is ideal for watching the Northern Lights. The units also have tea and coffee facilities, a minibar, free toiletries and bathrobes and slippers.
A buffet breakfast can be enjoyed at the hotel.
The staff can help arrange Northern Lights tours, husky safaris and snowmobile safaris.
Santa Claus Village - Main Post Office is 200 metres from the accommodation, while Arktikum Science Centre is 7 km from the property. Rovaniemi Airport is 3 km away.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Nova Skyland Hotel is about location and comfort. It sits in Santa Claus Village on the Arctic Circle, 200 metres from Santa Claus Main Post Office and 3 km from the airport, so the reindeer, the forest trails and the winter safaris are all close by. The suites and cabins are new, clean and designed in a modern Scandinavian style, and they come with a private sauna and a large window onto the trees. Guests speak warmly about the staff and the breakfast, and families appreciate the larger loft-style cabins. The trade-off is that the village setting is bright and the town centre is a drive away. Some guests found the surroundings too lit up for aurora-watching from the room, and a few practical details, such as a missing sofa or a splashy shower, take the edge off some units. For families and couples who want Santa Claus Village on the doorstep and a sauna to come back to, it is an easy choice.
Guests score it 9.3 out of 10 — the average across the 4 hotels we list in Rovaniemi is 9.0.
- Santa Claus Main Post Office is 200 metres away, so the village's sights are a short walk from the door, and the airport is only 3 km off. Guests also enjoy the forest walks around the hotel and the reindeer they can see from their rooms.
- The suites come with their own sauna, and guests call it a real highlight of the stay, especially after a cold day outdoors.
- The large windows are designed for the Northern Lights, but some guests found the village surroundings too bright, and in some units the windows face the forest behind the hotel rather than open sky.
- Some units have no sofa or dining table in the living area, one guest found that the shower splashes water across the bathroom floor, and the gravel path between reception and the suites is hard work with wheeled luggage.
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Should you book it?
Nova Skyland Hotel is worth booking for families visiting Santa Claus Village — but pick somewhere else if you want to walk to restaurants in central Rovaniemi.
Book it if you want
- Families visiting Santa Claus Village
- Couples who want a private sauna and a cosy cabin in the snow
Pick somewhere else if
- You want to walk to restaurants in central Rovaniemi
- Watching the Northern Lights from bed is the main reason for your trip
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What guests actually say
Tripplo’s analysis uses a sample of 68 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A tasty breakfast with a good selection
- +Dinners in the hotel restaurant are praised
- –Some find breakfast basic or the same every day
- –The restaurant is sometimes closed, for instance at lunchtime or over the holidays, and guests aren't always told
- –Dietary needs are hard to manage, as dishes are not labelled for lactose, milk or eggs
”Breakfast was tasty with a good selection.” — guest, translated
Service & staff
- +Friendly, helpful reception staff with good tips on local sights
- +Proactive help, from early check-in to lending sledges and quick fixes
- –Reception has short opening hours, and at times there is no staff on site at all
- –No room service, and requests for cleaning have gone unanswered
- –Trips booked through the hotel have caused problems, such as no refund when a northern lights tour was pointless
”Check-in was very smooth, and the receptionist was very friendly and full of information about local attractions.” — guest, translated
The rooms
- +Spacious, modern suites and cottages with a private sauna, some with a fireplace
- +Large windows let you watch the northern lights from bed
- +Well equipped, with a good coffee machine and a kitchen
- +Comfortable, wide beds
- –Basics such as toiletries and towels have sometimes been missing
- –The many light switches are confusing, and the in-room sauna can be slow to heat up
- –Some found the pillows uncomfortable or the temperature hard to control
”The room exceeded our expectations. Big windows facing the right way for the northern lights, and wide beds looking out at them.” — guest, translated
Condition & cleanliness
- +Very clean, new and well-kept accommodation
- –Small faults such as flickering or broken lights, a blocked sink and loose ceiling panels
- –Cleaning is not always thorough, with a dirty oven or smeared glass noted
”The hotel was very clean and well maintained throughout my stay.” — guest, translated
Location
- +A short walk from Santa Claus Village
- +Surrounded by forest, and the northern lights can be seen from the grounds
- +Close to the airport and town, with a bus stop nearby
- –Lighting from the grounds and Santa Claus Village can make the northern lights hard to see
- –Feels touristy rather than out in the wilderness
- –The gravel paths are hard going with suitcases
”Amazing location, right next to Santa Claus Village.” — guest, translated
Noise levels
- +Quiet nights and a peaceful setting
”The suite was comfortable and very modern, and it was silent at night.” — guest, translated
Value for money
- +Good value in the low season
- –Many feel the service doesn't match the high price
- –The restaurant is expensive for a small menu
”For the high price, expectations will naturally be higher.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How do guests rate Nova Skyland Hotel?
On Booking.com it scores 9.3/10 from 826 guest reviews.
How many stars does Nova Skyland Hotel have?
Nova Skyland Hotel is a 5-star hotel.
What amenities does Nova Skyland Hotel offer?
Nova Skyland Hotel offers free Wifi, free Parking, restaurant, bar, private Sauna and family Rooms.
Weather & sea temperature — Rovaniemi
Right now: 4°
Prices for your dates
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Tähtikuja 6, 96930 Rovaniemi, Finland