In short: Tripplo’s analysis covers a sample of 64 guest reviews of My Arbor. Guests in the sample highlight Food & restaurants, Service & staff and Location. The most common complaints: No air conditioning, so rooms can get very hot in summer. Restaurant and bar service is hit and miss, with long waits.
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Facts we have checked
- Adults only
- Minimum age16+
- Adult facilities
Source: my-arbor.com · checked 16 Oct 2026
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
My Arbor is an adults-only hotel for guests aged 16 and over, and everything here is built around calm. The house stands among the trees on the Plose above Brixen, with treehouse-inspired architecture, balconies over the valley and a spa with five indoor and outdoor pools, saunas and a Turkish bath. Guests speak most warmly about the design, the spa, the multi-course dinners and a team that is friendly and attentive from the first moment. In winter the cable car to the Plose ski area is 350 metres away; in summer the same slopes turn into hiking country. The trade-offs come with the setting. There is little to walk to, so outings to Brixen depend on the car. The rooms have no air conditioning, which some guests felt during summer heatwaves, and dinner follows a set menu with drinks charged separately on half board. Couples who want to ski or hike and spend the rest of the day in the spa will find a polished retreat.
- The building stands among the trees on the Plose, and guests keep coming back to the architecture, the interior design and the views over the valley from the balconies as what made the stay memorable.
- The spa is the heart of the hotel, with five pools, saunas, a Turkish bath and a well-equipped gym. Guests describe the facilities as outstanding and praise both the massages and the sauna infusions.
- Several summer guests found the rooms uncomfortably warm in the afternoons during heatwaves, as there is no air conditioning; one couple had to change rooms.
- The quiet mountain setting is much of the appeal, but there is little to walk to and Brixen is a drive away. One guest also found the hotel a little hard to reach.
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Should you book it?
My Arbor is worth booking for couples who want a mountain spa hotel without children — but pick somewhere else if you are travelling with children under 16 – this is an adults-only hotel.
Book it if you want
- Couples who want a mountain spa hotel without children
- Skiers and hikers who want the Plose on the doorstep
Pick somewhere else if
- You are travelling with children under 16 – this is an adults-only hotel
- You travel in high summer and want air conditioning in your room
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What guests actually say
Tripplo’s analysis uses a sample of 64 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Dinner menus that change daily, made from fresh, high-quality produce
- +A rich, high-quality breakfast buffet
- +A good wine list and a sommelier with helpful suggestions
- –Dinner divides opinion: some find it repetitive, limited or overly elaborate
- –Slow service and lukewarm coffee at breakfast
- –Half board does not include drinks, not even water
”The chefs put together a well-balanced menu every day, with fresh produce, and every dish was beautifully presented and full of flavour.” — guest, translated
Service & staff
- +Friendly, attentive staff who make honeymoons and birthdays special
- +Thoughtful touches such as a leaving gift
- +Dogs are welcome in the lounge during meals
- –Restaurant and bar service is hit and miss, with long waits
- –Requests can be slow or forgotten
- –Wishes for special occasions were not always met
”The staff were incredibly friendly and attentive and went above and beyond to make our honeymoon extra special.” — guest, translated
Pools, beach & aquapark
- +Relaxing indoor and outdoor pools with slightly heated water
- +Several saunas, a steam room and impressive infusion rituals
- –A large part of the spa is nude-only, leaving swimwear guests a smaller area
- –The outdoor pool can feel cold and busy
- –Little privacy between the loungers
”They don't mention on the website that half of the spa is nude-only.” — guest, translated
The rooms
- +Spacious, elegant rooms with a balcony and mountain views
- +Very comfortable beds
- +Tasteful design throughout
- –No air conditioning, so rooms can get very hot in summer
- –No insect screens, so airing the room is tricky
- –Small gaps, such as patchy wifi or no English TV channels
”Rooms very nice and spacious, and we loved our balcony with its view of the mountains.” — guest, translated
Condition & cleanliness
- +Very clean and well kept
- +Tastefully furnished
- –Some found the materials and finish simpler than the photos suggest
- –The spa loungers were not always clean
”Furnished in fantastic taste and very clean.” — guest, translated
Location
- +A forest setting above the valley, with mountain views from everywhere
- +Close to Bressanone and the cable car to the slopes and hiking trails
- +A peaceful place to recharge
- –Remote, with a winding mountain road and little within walking distance
”Breathtaking views from every spot in the hotel.” — guest, translated
Value for money
- –Drinks are extra, even water at dinner on half board
- –Drinks are on the expensive side
- –Several guests feel it is not worth the price
”Half board did not include any drinks, not even water at dinner.” — guest, translated
Noise levels are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How do guests rate My Arbor?
On Booking.com it scores 9.5/10 from 780 guest reviews.
How many stars does My Arbor have?
My Arbor is a 5-star hotel.
What amenities does My Arbor offer?
My Arbor offers 5 Swimming Pools, spa, sauna, fitness Centre, 2 Restaurants and bar.
Weather & sea temperature — Brixen
Right now: 4°
Prices for your dates
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Via San Leonardo, 39042 Bressanone, Italy