In short: Tripplo’s analysis covers a sample of 74 guest reviews of Mayfair Hotel Tunneln. Guests in the sample highlight Location, Food & restaurants and Service & staff. The most common complaints: Worn, dated décor and fittings throughout. Some rooms are very small and cramped.
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About a seven-minute walk from Malmö Central Station and close to Stortorget Square, this historic hotel offers free WiFi and a popular breakfast buffet served in a medieval cellar vault. Guest rooms include tea/coffee facilities and a flat-screen TV.
Mayfair Hotel Tunneln is set in a building whose oldest parts date from the 14th century and which was once a royal residence. Some rooms have original, exposed ceiling beams.
The on-site restaurant Que serves Vietnamese fusion cuisine.
Södergatan shopping street is only 3 minutes’ walk away. Mayfair Hotel Tunneln’s friendly staff can provide tourist information and recommend attractions to visit.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
This heritage property is best for history lovers who value proximity to Malmö Central Station. The hotel features historic 14th-century architectural elements. Guests can enjoy breakfast served in medieval vaulted cellars and dine at the on-site Vietnamese fusion restaurant. However, travellers should note that the historic nature of the building means rooms come with varied sizes and layouts, and there is limited parking in the city centre.
Guests score it 8.7 out of 10 — the average across the 4 hotels we list in Malmö is 8.6.
- The building dates back to the 1300s and was once a royal residence, with many rooms retaining original details such as heavy, exposed wooden ceiling beams that emphasize its heritage.
- About a seven-minute walk from Malmö Central Station, the hotel keeps international train connections within easy reach, and the historic Stortorget Square is only a few minutes away on foot.
- Due to the constraints of the 14th-century structure, certain rooms are more compact than modern standards. Guests requiring extra space should consider the Family Room, which sleeps up to four.
- Parking is in a garage opposite the hotel and is arranged through reception on arrival. Adelgatan is pedestrianised, so cars can only reach the door via Hamngatan for a brief stop to load and unload.
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- Pros and cons in every category guests mention
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Should you book it?
Book it if you want
- History lovers who want medieval cellar vaults from the early 1300s beneath them
- Art lovers who want to stay among a large private collection of Nordic contemporary art
- Diners who want French-Vietnamese cooking at QUE without leaving the building
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Prices at Mayfair Hotel Tunneln
When we last checked (23 October 2026), a 2-night stay for two adults cost from €209 in total (€105 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Typical price per night: €135. Lowest €105 (check-in 22 Nov), highest €224 (check-in 18 Nov).
Stays starting on a Friday or Saturday cost about 5% more per night than stays starting Sunday to Thursday.
Price per night for check-ins from 22 Sept to 22 Nov, measured daily by Tripplo for 2 nights and two adults, one month ahead.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“Appreciated location for train & walking to historic sites, mini frig & kettle, comfortable bed, helpful staff, small room fine for 1 for brief stay, good breakfast, BBC channel. Room needs a deep cleaning, get rid of unwashed decorative pillows on top of clean pillows, had to remove all the items they're selling to use mini frig, only hand held shower attachment worked, shower door is not flush to floor so much water ends up on bathroom floor, phone should've been replaced when it didn't ring, sink too small to wash things, closet & bathroom area had a sewer gas smell, no decaffeinated coffees & teas offered, flight of stairs to reception could be difficult with heavy luggage or mobility challenges.”
“I got a nice double room for a great price, and the service and greeting were first class. The receptionist was very talkative, which delayed my check-in a bit, but it was actually really nice to see her taking the time to treat every guest so well. They even let me pack a breakfast to go, which was great! :-D I just wish I’d had more time to read all the interesting info on the walls. P.S. The hotel has a very charming, old-school atmosphere. If you fancy modern halls, saunas, gyms, and wide-open spaces, this place is not for you—but for everyone else, it’s full of character”
“The guy at the reception was a bit of a moodkill compared to the hotel’s charming and mysterious vibe. He did not welcome us or smile or smalltalk or anything positive. Just processed the check-in. The room was spacious and comfortable but was not as advertised and had almost no natural light from a very small roof window. It was okay for us because we were only staying one night. Would not like it for multiple days. The hotel’s library and breakfast area were super cosy. Unfortunately, the plant-based options in the breakfast were very limited, but the Asian-looking lady in the kitchen provided amazing service and prepared for us vegan cheese, ham and muffins. Lifted the whole stay. Special thanks to her. 🙏”
“Loved this place. Very historic and well kept up. Rode the Malmö oldest elevator few times. Breakfast good in the historic basement....well everything is historic there. Bed felt good and bathroom was clean. The only downside I have it was little bit dusty on places that are noticeable. Location is amazing very close to train station and the downtown area. Will definitely come back. Free coffee in reception area 24/7 🤩”
“Apparently the only family owned hotel in Malmö - very oldschool but charming. Good breakfast buffet, the room was nice and quiet. Strong, warm shower and cozy beds. But it is a very old hotel. Would still highly recommend though, especially since it is very close to Malmö C and some nice restaurants :)”
What guests actually say
Tripplo’s analysis uses a sample of 74 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A generous breakfast buffet with plenty of choice
- +Breakfast served in a historic vaulted cellar
- +A coffee and tea station available all day
- –Empty platters that are not refilled when it gets busy
- –A breakfast some find dated or mediocre, with only filter coffee
- –The bar closes early in the evening
”Excellent breakfast in medieval cellars.” — guest, translated
Service & staff
- +Warm, welcoming staff with a personal, family-run feel
- +Helpful, attentive reception staff
- +Flexible service that goes out of its way for guests
- –Staff who come across as unfriendly or stressed at times, especially at breakfast
- –Little help when problems arise, such as overbooking or noise
”Welcoming staff ready to make our stay comfortable. They say they are the only family-owned hotel in town, and it shows.” — guest, translated
The rooms
- +Spacious, charmingly decorated rooms
- +Comfortable beds
- +Some rooms with a small balcony or a large shower
- –Some rooms are very small and cramped
- –Dated rooms and bathrooms in need of renovation
- –Uncomfortable extra beds and sofa beds
”The hotel likes to think of itself as a grand hotel, but the rooms are very old, the bathrooms small and ancient, and the rooms cramped.” — guest, translated
Condition & cleanliness
- +A characterful historic building full of art and curiosities
- +Clean rooms, according to many guests
- –Worn, dated décor and fittings throughout
- –Cleaning lapses such as dirty toilets and sticky floors
- –Steep stairs to reception and breakfast with no lift, awkward with luggage or limited mobility
”The hotel was somewhat worn and could do with a thorough renovation.” — guest, translated
Location
- +Right in the heart of Malmö, opposite the central station
- +Sights, shops and restaurants within walking distance
- +Easy to reach by train from Copenhagen and its airport
”It's the reference point for distances to and from Malmö: it's not near the centre, it is the centre.” — guest, translated
Noise levels
- +Quiet nights, according to some guests
- –Thin walls, so you can hear the neighbouring rooms
- –Old windows that let in noise from outdoor events in the square
- –A noisy fridge in some rooms
”The walls aren't soundproof, and you can hear noise from the neighbouring rooms.” — guest, translated
Value for money
- +Good value for money, especially given the location
- –Small rooms that feel overpriced
- –Extra charges, for example for a cot or for using the gym
- –Minibar items billed above the prices shown in the room
”Cheap but old, badly designed and cramped. The location and the price are good.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is Mayfair Hotel Tunneln from Malmö Airport (MMX)?
Mayfair Hotel Tunneln is approximately 25 km from Malmö Airport (MMX) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Mayfair Hotel Tunneln?
Mayfair Hotel Tunneln is rated 4.5 out of 5 on Google, based on 1,546 reviews. On Booking.com it scores 8.7/10 from 4,078 guest reviews.
How many stars does Mayfair Hotel Tunneln have?
Mayfair Hotel Tunneln is a 4-star hotel.
What amenities does Mayfair Hotel Tunneln offer?
Mayfair Hotel Tunneln offers private Parking, free Wifi, family rooms, restaurant, non-smoking rooms and 24-hour front desk.
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Adelgatan 4, 211 22 Malmö, Sweden