In short: Tripplo’s analysis covers a sample of 64 guest reviews of Lugger Hotel. Guests in the sample highlight Location, Service & staff and Food & restaurants. The most common complaints: Many find it overpriced, especially for the smaller rooms. Many rooms are very small, and some doubles feel more like singles.
Free PDF: the Tripplo report on Lugger Hotel Free · instant download
Lugger Hotel ‘A Bespoke Hotel’ is a unique 17th-century inn, idyllic escape right on the water’s edge, in the fishing village of Portloe on the Roseland Peninsula. Its restaurant with sunny terrace overlooks the harbour and serves fresh seafood and local produce.
Set over 3 separate buildings around the harbour, each room is individually decorated and has a luxurious en suite bathroom with shower.
Portloe is in a conservation area at the foot of a valley and offers a picturesque cove and a tiny harbour to explore. Guests can drive 16 miles to the Eden Project, 8 miles to the Lost Gardens of Heligan or 23 miles to visit the National Maritime Museum Cornwall in Falmouth.
Please note that pets are not allowed in the following room type: Middle Cottage- with sea view.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Lugger Hotel is made for travellers who want Cornwall at its most intimate. The 17th-century inn sits at the water's edge in Portloe, a tiny fishing village on the Roseland Peninsula, and its rooms are spread across three buildings around the harbour, which keeps the place calm even in high summer. Guests return again and again to the setting, the staff and the food, with breakfast and dinner both served looking out over the boats and the sea. The small scale also brings the main trade-offs. Some rooms are compact, a few are close to public areas or below another room, and the car park struggles with larger cars when the hotel is full. Over a longer stay the dinner menu can feel limited, and some guests find the evening prices high. Couples and coast-path walkers will find a peaceful, personal base; anyone who needs space to spread out should look for a larger house.
Guests score it 9.0 out of 10 — the average across the 9 hotels we list in Cornwall is 9.0.
- The hotel sits at the water's edge in a tiny fishing village, with working boats in the harbour below and views from almost every window. Guests describe the setting as unique, and some head straight into the sea for a swim after checking in.
- The staff are praised in review after review for a warm welcome and for making guests feel looked after; several say that nothing was too much trouble, and the breakfast team are remembered for their good cheer.
- Several guests found their room small, with little space around the bed for luggage, and a few found theirs a little tired, though still comfortable. Some rooms are close to public areas or have a room above, which can bring some noise.
- The car park is small for larger modern cars, and guests say parking becomes difficult when the hotel is full.
Free PDF: what guests really say about Lugger Hotel
The Tripplo Report gathers the whole analysis in one PDF, ready in seconds.
- Pros and cons in every category guests mention
- The complaints that come up again and again
- Room guide and price analysis
- Alternatives worth comparing
Free · instant download
Should you book it?
Lugger Hotel is worth booking for couples looking for a quiet, intimate hideaway by the sea — but pick somewhere else if you want a spacious room with plenty of space to unpack.
Book it if you want
- Couples looking for a quiet, intimate hideaway by the sea
- Walkers on the South West Coast Path who want a comfortable stop with good food
Pick somewhere else if
- You want a spacious room with plenty of space to unpack
- You drive a large car and need easy parking
No fees from Tripplo – you book directly with our partner
What guests actually say
Tripplo’s analysis uses a sample of 64 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Excellent dinners, with steak, lamb and seafood singled out, above all the local lobster if you order ahead
- +A great breakfast with a generous selection
- +Meals with a view over the harbour and the sea
- –Some found the menu limited, particularly for vegetarians
- –Dinner gets mixed reports, from delicious to dishes sent back, and the breakfast eggs and bacon drew criticism
- –A limited choice of real ales at the bar
”It is a must if you enjoy lobster, as this was the best we have ever eaten.” — guest, translated
Service & staff
- +Warm, welcoming staff for whom nothing is too much trouble
- +Helpful gestures, such as sending on a pair of walking boots left behind
- +A personal, small-scale feel
- –Dinner service can be slow, with long waits for a table or a drink
- –Some found staff indifferent or felt unwelcome, and the front desk was sometimes unmanned
”Everything, the hotel, food, location and most of all the staff, nothing is too much trouble.” — guest, translated
Pools, beach & aquapark
- +You can swim in the sea right by the hotel
- +A quick dip is easy to fit in, even straight after check-in
”We jumped into the sea as soon as we had checked in, dried ourselves and were soon in our cosy room.” — guest, translated
The rooms
- +Cosy, tastefully decorated rooms with comfortable beds and crisp white linen
- +Sea and harbour views from some rooms, plus a private cottage with a bath overlooking the bay
- +Thoughtful touches such as tea and biscuits, a turn-down service and treats for dogs
- –Many rooms are very small, and some doubles feel more like singles
- –Some rooms look straight onto a wall, and several are in a separate building
- –There is no air conditioning, so some rooms get very hot
”The room was so tiny we had to reverse into and out of the bathroom.” — guest, translated
Condition & cleanliness
- +Clean rooms, described by some as spotless
- –Some found rooms and public areas dusty or not properly clean
- –The hotel feels tired in places, with damp, mould or a cracked sink mentioned
- –One room had a broken window and spiders
”Hotel tired and we felt below expectations, having stayed there many years ago.” — guest, translated
Location
- +A stunning spot in a small cove in the fishing village of Portloe, away from the crowds
- +Right on the South West Coast Path, ideal for walkers
- +Views across the harbour and out to sea, with parking on site
- –Remote, reached by narrow single-track roads
- –The car park is tight for larger cars
”It's tucked away in Portloe, in the centre of this small fishing village, away from the tourist crowds.” — guest, translated
Noise levels
- +A peaceful, secluded setting with the sound of the sea
- +Quiet rooms spread out across the site
- –Some rooms can be noisy, particularly in the morning
- –A loud late-night disturbance kept one couple awake
”The rooms were spread out across the site, offering up peace and seclusion.” — guest, translated
Value for money
- +Some feel it is good value for the quality and the warm atmosphere
- –Many find it overpriced, especially for the smaller rooms
- –Dinner and wine are expensive for what you get
- –Unexpected extras on the bill, such as charges beyond the dinner allowance or for items not ordered
”Compared to all the other accommodation we used on this trip, it was poor value.” — guest, translated
No fees from Tripplo – you book directly with our partner
Frequently asked questions
How far is Lugger Hotel from Cornwall Airport Newquay (NQY)?
Lugger Hotel is approximately 26 km from Cornwall Airport Newquay (NQY) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Lugger Hotel?
On Booking.com it scores 9.0/10 from 1,046 guest reviews.
How many stars does Lugger Hotel have?
Lugger Hotel is a 5-star hotel.
What amenities does Lugger Hotel offer?
Lugger Hotel offers beachfront, restaurant, bar, free Wifi, free Parking and Pet-Friendly.
Weather & sea temperature — Cornwall
Right now: 11° air · 15° sea
Prices for your dates
No fees from Tripplo – you book directly with our partner
We may earn a commission if you book through this link – at no extra cost to you, and it never affects our rankings.
Loading map...
Portloe, Portloe, TR2 5RD, United Kingdom