In short: Tripplo’s analysis covers a sample of 68 guest reviews of JW Marriott Venice Resort & Spa. Guests in the sample highlight Location, Food & restaurants and Service & staff. The most common complaints: An extra charge to use the spa and its pool surprises many. Several rooms are described as dated, small or dark.
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Set on the small Isola delle Rose island in the Venetian lagoon, JW Marriott Venice Resort & Spa is a 5-star resort with a lagoon-view spa, 3 outdoor pools and 4 restaurants. Facilities on the grounds of JW Marriott Venice include gardens.
The rooftop restaurant specialises in Venetian cuisine and cicchetti, the family restaurant is set by one of the pools. There are also 3 bars on site.
The air-conditioned rooms and suites come with a private bathroom featuring a shower or bath. Some rooms and suites are set in the main building, where the rooftop pool deck is, while others are around the gardens.
On site, guests will also find a church, olive groves and cycling paths.
A free of charge shuttle boat is available and brings guests to the private dock near Saint Mark’s Square in 15 minutes.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Families and leisure travellers seeking a secluded island retreat will appreciate JW Marriott Venice Resort & Spa. Located on its own private island in the Venetian lagoon, the property offers an extensive spa with lagoon views, multiple outdoor pools, and gardens. A complimentary shuttle boat service runs to St. Mark's. However, staying here means you are dependent on the shuttle schedule for sightseeing, and you will face premium pricing for on-site dining.
Guests score it 8.7 out of 10 — the average across the 17 hotels we list in Venice is 9.4.
- Located on Isola delle Rose, the resort offers a secluded retreat away from Venice's crowded center, surrounded by olive groves and landscaped gardens.
- The spa features a vitality pool with views across the water toward the city skyline, alongside a hammam and personalized treatments.
- Because the hotel is on a private island, dining or exploring off-site requires planning around the shuttle boat schedule, which can occasionally lead to waiting times during peak hours.
- The four on-site restaurants offer high-quality cuisine, but menu prices are premium, leaving few casual or budget-friendly dining alternatives on the island itself.
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Should you book it?
Book it if you want
- Spa and wellness as a reason to book
- Travellers wanting pools and a spa in one place
- Guests who plan the day around the pool
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Prices at JW Marriott Venice Resort & Spa
When we last checked (14 October 2026), a 2-night stay for two adults cost from €748 in total (€374 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €346 to €1,381.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 68 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +The rooftop restaurant wins praise for its food and its views over Venice, especially at sunset
- +A generous, high-quality breakfast buffet
- +Restaurants, bars and room service that many describe as excellent
- –Some find the restaurants mediocre and too few for a resort on its own island
- –Slow or careless service at the rooftop restaurant is a recurring complaint
- –Queues at breakfast, and birds allowed to pick at the breakfast tables
”The rooftop restaurant has a great view especially at sunset and the food was great!” — guest, translated
Service & staff
- +Warm, attentive staff who go out of their way to help
- +A concierge team and children's club that guests single out
- –Service is uneven; some found staff dismissive or slow to fix problems
- –Little information on arrival about the shuttle or which facilities are open
- –Rooms not cleaned properly on several occasions
”The staff were genuinely happy to help and make our stay as perfect as possible.” — guest, translated
Pools, beach & aquapark
- +The rooftop pool with its view across to Venice
- +Relaxing outdoor pools set in the gardens
- –The rooftop pool is small and adults-only, so families share one small, crowded pool
- –Using the spa pool comes at an extra charge
- –Sunbeds reserved early and queues for loungers
”Families are left with a really small and overcrowded pool at the end of the island.” — guest, translated
The rooms
- +Spacious, comfortable rooms, some with balconies, terraces or a private garden
- +Very comfortable beds
- +Upgrades to rooms with better views are mentioned several times
- –Several rooms are described as dated, small or dark
- –Faults such as air conditioning that did not work, leaking or cold showers and no hot water
- –Little storage beyond hanging space
”Clean, friendly, smelled amazing, the comfiest bed I ever slept in.” — guest, translated
Condition & cleanliness
- +Well-kept grounds and spotless rooms for many guests
- –Parts of the hotel look tired and in need of renovation
- –Gardens, fountains and the pond have been left to decline
- –Leaks, dirty carpets and cleaning that was skipped
”The hotel looks very tired. The gardens, once beautifully kept, now look shabby.” — guest, translated
Location
- +A private island that feels like a calm retreat from the crowds and heat of Venice
- +A free shuttle boat to St Mark's that runs often and on time
- +Beautiful, fragrant gardens with a lovely sense of space
- –Being off the main islands makes quick trips into the city harder
- –Arriving late at night or with lots of luggage can be awkward without a pricey water taxi
”Great location away from the madness of the city, an oasis of calm.” — guest, translated
Noise levels
- +Wonderfully quiet surroundings on the island
- –Some rooms suffer from noise from outdoor fans or a nearby storeroom
”Exclusive on its own island, a lovely room with a balcony and wonderfully quiet.” — guest, translated
Value for money
- –An extra charge to use the spa and its pool surprises many
- –Food, drinks and extras are considered very expensive
- –Many feel the experience does not justify the price
”It is quite expensive, making it difficult for us to come back.” — guest, translated
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Frequently asked questions
How far is JW Marriott Venice Resort & Spa from Venice Marco Polo Airport (VCE)?
JW Marriott Venice Resort & Spa is approximately 11.4 km from Venice Marco Polo Airport (VCE) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate JW Marriott Venice Resort & Spa?
JW Marriott Venice Resort & Spa is rated 4.5 out of 5 on Google, based on 1,666 reviews. On Booking.com it scores 8.7/10 from 496 guest reviews.
How many stars does JW Marriott Venice Resort & Spa have?
JW Marriott Venice Resort & Spa is a 5-star hotel.
What amenities does JW Marriott Venice Resort & Spa offer?
JW Marriott Venice Resort & Spa offers 3 swimming pools, free Wifi, spa and wellness center, family rooms, non-smoking rooms and 4 restaurants.
Weather & sea temperature — Venice
Right now: 13° air · 21° sea
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Isola delle Rose, Laguna di San Marco, 30133 Venice, Italy