In short: Tripplo’s analysis covers a sample of 69 guest reviews of Hotel Lilla Roberts. Guests in the sample highlight Location, Food & restaurants and Service & staff. The most common complaints: Several guests found the front desk inflexible or unfriendly. Rooms can get too warm, and the air conditioning struggles to cool them.
Free PDF: the Tripplo report on Hotel Lilla Roberts Free · instant download
Featuring a quiet courtyard and views of the city, this Art Deco-themed boutique hotel offers elegantly-fitted rooms in central Helsinki. Guests can take a pause from the city and enjoy a meal in the hotel bistro restaurant Krog Roba or a drink at the hotel bar. Free WiFi is included.
Each stylish room at Hotel Lilla Roberts features a wireless Bluetooth-compatible sound system that can enhance your TV viewing pleasure as well as media from personal mobile devices. Additional features include air conditioning and a minibar.
The hotel offers free use of bicycles, free 24 -hour gym and laundry services. Guests can enjoy the courtyard terrace in the summer. Restaurants and bar found in the neighbourhood are popular among locals.
Helsinki Cathedral is 850 metres from Hotel Lilla Roberts, while Observatory Hill Park is 270 metres away. Helsinki Bus Terminal is 1 km away. The nearest airport is Vantaa Airport, 22 km from the property.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Hotel Lilla Roberts is for travellers who want a hotel with personality in a quiet corner of central Helsinki. The Art Deco interiors set the tone, and guests keep returning to the same details: rooms that are spacious and cleverly designed, comfortable beds, thick towels and no street noise. Breakfast is praised for its quality and variety, the staff are warm and attentive, and free bicycles and a 24-hour gym add to the stay. Kaartinkaupunki keeps the harbour, the ferries and much of the centre within walking distance. The drawbacks are small but practical. Rooms can be warm in summer, some have a shower over the bath that is awkward to climb into, and the safe is set low in the wardrobe. Courtyard rooms trade a view for silence. Couples and city breakers who value design and calm will feel at home; guests with limited mobility should check the bathroom before booking.
Guests score it 8.9 out of 10 — the average across the 12 hotels we list in Helsinki is 9.1.
- Kaartinkaupunki puts the harbour, the local ferries and many of the city's sights within walking distance, and guests repeatedly mention that their room was quiet with no street noise.
- Guests praise the distinctive Art Deco décor and rooms that are spacious, well equipped and practical, with comfortable beds, sofas and armchairs and thick, high-quality towels.
- Some guests found their room too warm in summer and felt the air conditioning struggled to cool it.
- In some rooms the shower is inside the bathtub, which guests found awkward to step in and out of, and several mention that the safe sits so low in the wardrobe that you have to kneel to use it.
Free PDF: what guests really say about Hotel Lilla Roberts
The Tripplo Report gathers the whole analysis in one PDF, ready in seconds.
- Pros and cons in every category guests mention
- The complaints that come up again and again
- Room guide and price analysis
- Alternatives worth comparing
Free · instant download
Should you book it?
Hotel Lilla Roberts is worth booking for couples looking for a stylish, quiet base in central Helsinki — but pick somewhere else if you want a guaranteed view from your room.
Book it if you want
- Couples looking for a stylish, quiet base in central Helsinki
- City breakers who want to explore by bike or on foot
Pick somewhere else if
- You want a guaranteed view from your room
- You have limited mobility and need a walk-in shower
No fees from Tripplo – you book directly with our partner
What guests actually say
Tripplo’s analysis uses a sample of 69 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A varied breakfast with fresh juices and Finnish specialities such as whipped berry porridge
- +Barista coffee on request, or a pot brought straight to the table
- +Plenty of gluten-free options and good meals in the restaurant
- –A cramped breakfast room, with queues and dishes left empty at busy times
- –Some found breakfast dull or not as good as before
- –Breakfast starts late at weekends, and there is no food on Sunday evenings
”Cappuccino or latte on request, fresh juices and all the flavours of Finland.” — guest, translated
Service & staff
- +Friendly, helpful staff who respond quickly to requests
- +Personal service at breakfast
- +Extras such as an early check-in and storing luggage during a side trip
- –Several guests found the front desk inflexible or unfriendly
- –Guests were pressed to move to another hotel when rooms were overbooked
- –Complaints about room temperature were brushed off
”Above all, the hosts and staff are exceptional, happily helping with any request.” — guest, translated
The rooms
- +Stylish, spacious and thoughtfully designed rooms
- +Very comfortable beds and armchairs
- +Excellent bathrooms with large towels and a proper hairdryer
- –Rooms can get too warm, and the air conditioning struggles to cool them
- –Some rooms are small, with little storage and thin pillows
- –A safe placed very low, and a shower in the bath that is awkward to step out of
”The room was beautifully decorated, the bed ultra comfortable and the room very spacious.” — guest, translated
Condition & cleanliness
- +Clean, cosy rooms
- +A tasteful, well-kept boutique interior
- –Common areas that looked dirty, and rubbish left on a room floor
- –Parts of the hotel feel dated and need refurbishing
- –No hot water for a long stretch during one stay
”Clean, atmospheric, cosy and safe.” — guest, translated
Location
- +A central location near the harbour and the Design District
- +Easy walking distance to shops, restaurants and sights
- +Close to local ferries and trams
- –A few found the surrounding streets busy and congested
”The location was great for the centre and the local ferries.” — guest, translated
Noise levels
- +Quiet rooms on a calm street, with no street noise
- –Loud ventilation and air conditioning
- –Some rooms are next to the lift or an extractor fan, and the walls are thin
”The room was clean, spacious and well appointed, with no street noise.” — guest, translated
Value for money
- +Good value for central Helsinki, according to several guests
- –Expensive for the size of the room
- –Extra charges after a room change
”Spacious room, great value.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
No fees from Tripplo – you book directly with our partner
Frequently asked questions
How far is Hotel Lilla Roberts from Helsinki Airport (HEL)?
Hotel Lilla Roberts is approximately 17 km from Helsinki Airport (HEL) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Hotel Lilla Roberts?
On Booking.com it scores 8.9/10 from 1,018 guest reviews.
How many stars does Hotel Lilla Roberts have?
Hotel Lilla Roberts is a 5-star hotel.
What amenities does Hotel Lilla Roberts offer?
Hotel Lilla Roberts offers free Wifi, family Rooms, airport Shuttle, 24-hour Gym, restaurant and bar.
Weather & sea temperature — Helsinki
Right now: 11° air · 11° sea
Prices for your dates
No fees from Tripplo – you book directly with our partner
We may earn a commission if you book through this link – at no extra cost to you, and it never affects our rankings.
Loading map...
Pieni Roobertinkatu 1-3, Kaartinkaupunki, 00130 Helsinki, Finland