In short: Tripplo’s analysis covers a sample of 68 guest reviews of Hotel Des Indes The Hague. Guests in the sample highlight Service & staff, Location and Food & restaurants. The most common complaints: Service is inconsistent, and some guests found staff rude or unprofessional. Service at dinner and breakfast can be patchy, with forgotten orders and drinks served unchilled.
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Hotel Des Indes is a luxurious 5-star hotel on the Lange Voorhout in the city centre of The Hague. There is an exclusive Health Club with a swimming pool. In addition, the property offers complimentary WiFi access.
The hotel rooms are elegant in style and have a seating area and a satellite TV. The large beds with soft white duvets offer a comfortable setting for your night's rest.
Hotel Des Indes was designed by the famous architect Jacques Garcia. There is also a lounge, restaurant and meeting facilities.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Hotel Des Indes The Hague is for travellers who want a historic grand hotel in the very centre of the city. It stands on the Lange Voorhout, and guests value the location as highly as anything about their stay. Inside, the lobby, the dining room and the public spaces designed by Jacques Garcia give many guests the sense of stepping into another era, while the rooms are spacious, elegantly furnished and fitted with beds that guests call unbelievably comfortable. The staff, from reception to the concierges, earn the warmest words of all. The age of the building shows in places. Several guests found bathroom details awkward, such as a high step into the bathtub-shower or impractical sinks, and some rooms feel ready for a refresh. The pool is small and used in booked time slots, so it suits a relaxing dip rather than serious swimming. For guests who value atmosphere, service and an address in the heart of The Hague, these are minor points.
- The hotel sits on the Lange Voorhout in the city centre, and guests call the location both beautiful and very central. It is the part of the stay they praise most consistently.
- Guests love the splendour of the lobby, the dining room and the other public spaces, and several describe the feeling of stepping back into another era while keeping all of today's comforts.
- Several guests mention a very high step into the bathtub-shower, sinks that are awkward to use and toilets in need of maintenance, even where the bathroom itself is modern.
- Some guests found the décor in their room dated and felt the hotel could do with a refresh, and the air conditioning varies from room to room.
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Should you book it?
Hotel Des Indes The Hague is worth booking for travellers who love historic grand hotels — but pick somewhere else if you need an easy, step-free bathroom.
Book it if you want
- Travellers who love historic grand hotels
- Visitors who want to stay in the very centre of The Hague
Pick somewhere else if
- You need an easy, step-free bathroom
- You want a large pool for proper swimming
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What guests actually say
Tripplo’s analysis uses a sample of 68 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Breakfast is praised for its wide choice and fresh, healthy buffet, with extra dishes to order
- +The restaurant, lounge and afternoon tea get warm reviews
- +The bar serves excellent drinks with friendly bartenders
- –Service at dinner and breakfast can be patchy, with forgotten orders and drinks served unchilled
- –Some found breakfast below standard and the restaurant menu disappointing
- –The kitchen closes early, so late arrivals may miss dinner
”Breakfast buffet was top notch with very fresh and healthy food.” — guest, translated
Service & staff
- +Friendly, attentive and well-trained staff throughout the hotel
- +Doormen, porters and the valet parking service are singled out for praise
- +Helpful reception and concierge, sometimes with an unexpected upgrade
- –Service is inconsistent, and some guests found staff rude or unprofessional
- –Requests and orders were forgotten or not followed up
- –Reception struggled to explain charges, and some staff speak little Dutch
”Staff were very well trained, friendly, polite and helpful.” — guest, translated
The rooms
- +Spacious, comfortable rooms, often with a roomy bathroom
- +Excellent beds with down pillows and duvets
- +Tastefully furnished rooms with plenty of character
- –Some rooms are dark, small or tucked away in an awkward corner
- –Dated decor, impractical sinks and a high step into the bath
- –Temperature can be hard to control, and a few guests found the room cold or the mattress uncomfortable
”Extremely comfortable room with plenty of space and a roomy bathroom.” — guest, translated
Condition & cleanliness
- +Several guests found the hotel and rooms spotless
- +The historic building has kept its old-world charm
- –Parts of the hotel feel dated and dusty and could use a refresh
- –Maintenance issues such as limescale on the shower, a broken TV and mould in the bathroom grout
- –A musty smell of old furniture in some rooms
”The room was a bit dusty and dated with some broken accessories.” — guest, translated
Location
- +Central location within walking distance of shops, restaurants and museums such as the Mauritshuis
- +A short walk to the Binnenhof and the central station
- +A good base for day trips to Delft and other towns by tram or train
- –Parking in front of the hotel is limited
- –During a large event, access to the hotel was blocked and guests were not warned
”The location is fantastic, you are right in the centre, within walking distance of shops, restaurants and cultural venues.” — guest, translated
Noise levels
- +Very quiet at night despite the central location
- +Calm enough to sleep with the window open
- –Rooms facing the restaurant at the back or the street can be noisy
- –The ventilation can hum all night
”Very quiet at night. We could sleep with the window open without any noise.” — guest, translated
Value for money
- –Some guests felt the hotel did not live up to its price
- –Parking is expensive
- –The final bill did not always match the price first quoted
”Very average for the price.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How do guests rate Hotel Des Indes The Hague?
On Booking.com it scores 9.1/10 from 1,317 guest reviews.
How many stars does Hotel Des Indes The Hague have?
Hotel Des Indes The Hague is a 5-star hotel.
What amenities does Hotel Des Indes The Hague offer?
Hotel Des Indes The Hague offers indoor Pool, spa & Wellness, fitness Centre, restaurant, bar and lounge.
Weather & sea temperature — The Hague
Right now: 12° air · 15° sea
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Lange Voorhout 54 - 56, The Hague City Centre, 2514 EG The Hague, Netherlands