In short: Tripplo’s analysis covers a sample of 65 guest reviews of Hotel Avenida Palace. Guests in the sample highlight Location, Food & restaurants and Service & staff. The most common complaints: Many rooms and bathrooms are dated. Tired rooms with stained carpets and old bathrooms.
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This 19th-century building overlooks Restauradores Square and offers views of St. George's Castle in central Lisbon. It features classic rooms and free valet parking.
Avenida Palace enjoys a popular location at the end of Avenida da Liberdade. The metro station and Eduardo VII Park are a short walk away.
Rooms at Avenida have antique-style furnishings and marble bathrooms. They are fully air-conditioned and have satellite TV. Wi-Fi access is available.
A large buffet breakfast is served daily in Avenida's grand Palace Lounge. There is also a library with books in many languages. Daily newspapers are available upon request.
Avenida Palace's 5th-floor gym offers modern fitness facilities. Guests can also choose from a variety of massage services.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 21 October 2026 · How we review hotels
Hotel Avenida Palace is best for admirers of nineteenth-century architecture who want to overlook Restauradores Square. It features classic antique furnishings, views of St. George's Castle, and complimentary valet parking in the city centre. A notable drawback is that the gym occupies a relatively small space.
Guests score it 9.3 out of 10 — the average across the 19 hotels we list in Lisbon is 9.1.
- Situated at the end of Avenida da Liberdade, the hotel offers direct access to the metro and is within walking distance of Eduardo VII Park and central attractions.
- Finding parking in central Lisbon is notoriously difficult, making the complimentary valet parking service a highly convenient and stress-free benefit for those traveling by car.
- Located on the fifth floor, the fitness center is functional but compact, which may feel restrictive for guests accustomed to expansive hotel gym facilities.
- Its central location overlooking a major public square means some exterior city sounds can filter through, though double-glazed windows help mitigate the disturbance.
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- Pros and cons in every category guests mention
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Should you book it?
Book it if you want
- Couples who want a Superior 270º room overlooking Restauradores, Rossio and the Avenida
- Travellers who want 19th-century grandeur with Palace Tea and live music in the lounge
- City-breakers who want Rossio station, the Baixa and Chiado within walking distance
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Prices at Hotel Avenida Palace
When we last checked (23 October 2026), a 2-night stay for two adults cost from €623 in total (€312 per night).
Across our last 25 daily price checks, the nightly rate has ranged from €279 to €356.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 65 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An outstanding breakfast with a huge choice and fresh fruit
- +A grand, elegant breakfast room
- +Evening drinks with live music in the bar
- –Some found breakfast ordinary or not very fresh
- –Few options for special diets such as vegan
- –The rooftop bar is sometimes closed for private events
”The breakfast buffet was lovely: a huge selection, fresh fruit and a very comfortable setting” — guest, translated
Service & staff
- +Friendly, helpful staff, with the porters and concierge singled out
- +Flexible extras such as early check-in and late check-out
- +Excellent service at breakfast
- –Some found the reception staff unfriendly or unhelpful
”The concierge staff were well informed about hotel services and the city of Lisbon” — guest, translated
The rooms
- +Spacious, elegant rooms, with suite upgrades for some guests
- +Thoughtful touches such as a turndown with chocolates and fruit
- +Classic décor with antique furniture
- –Many rooms and bathrooms are dated
- –Some rooms are small, with narrow or hard beds
- –Small faults with sockets, doors or the TV
”A very large room; they upgraded me to a junior suite, spacious and richly decorated” — guest, translated
Condition & cleanliness
- +Very clean
- +A beautifully preserved historic palace
- –Tired rooms with stained carpets and old bathrooms
- –Sewer smells from bathroom drains
- –Old plumbing
”The bedroom was dated, with a stained carpet, and the bathroom was equally dated” — guest, translated
Location
- +Right in the centre, within walking distance of the sights
- +Next to the station and public transport
- +Close to shops and restaurants
- –The main entrance is hard to find, especially by car
”A beautiful hotel close to everything, especially public transport and hop-on hop-off tours” — guest, translated
Noise levels
- +Quiet rooms for many guests
- –Trains can be heard rumbling late into the night
- –Thin walls in some rooms
”The hotel is right next to the railway station, and the constant rumble of trains continues through the night” — guest, translated
Value for money
- +Fairly priced for some, especially with breakfast included
- –Some feel the dated building does not justify the price
- –An unexpected charge for minibar wine described as complimentary
”The building is very dated, so it is not competitive given the price” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How far is Hotel Avenida Palace from Lisbon Airport (LIS)?
Hotel Avenida Palace is approximately 6.6 km from Lisbon Airport (LIS) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Hotel Avenida Palace?
Hotel Avenida Palace is rated 4.8 out of 5 on Google, based on 1,080 reviews. On Booking.com it scores 9.3/10 from 851 guest reviews.
How many stars does Hotel Avenida Palace have?
Hotel Avenida Palace is a 4-star hotel.
What amenities does Hotel Avenida Palace offer?
Hotel Avenida Palace offers free parking, free Wifi, non-smoking rooms, fitness center, 24-hour front desk and facilities for disabled guests.
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Rua 1. De Dezembro, 123