In short: Tripplo’s analysis covers a sample of 69 guest reviews of Hacienda Na Xamena, Ibiza. Guests in the sample highlight Location, Service & staff and Food & restaurants. The most common complaints: Restaurants, drinks and breakfast are very expensive. Service is uneven, and some found the reception staff unfriendly.
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Offering amazing sea views from its clifftop position and from its stylish rooms, this impressive hotel is located in Na Xamena, on Ibiza’s north coast. It offers a spa, a gym, tennis court and 3 swimming pools.
Hotel Hacienda Na Xamena’s spa has indoor and outdoor areas, including the Suspended Waterfalls Thalassotherapy Circuit which offers fantastic views. There is a massage area located in a bamboo hut which faces the sunset in the west.
The Na Xamena has 2 restaurants, including a poolside bar that serves snacks and drinks for informal all-day dining, and a very chic Mediterranean-inspired space with terraces on various levels overlooking the sea.
The bright, air-conditioned rooms at Hotel Hacienda Na Xamena feature a flat-screen TV, a minibar and a private bathroom. All have a private hot tub and many have a mini-pool looking out over the Mediterranean Sea.
There is a 24-hour reception and staff can provide information about what Ibiza has to offer, and they can help to arrange transport, car rental and reservations at restaurants or nightclubs.
You can drive to Ibiza Town in 30 minutes from Hotel Hacienda Na Xamena, and Sant Antoni de Portmany is 35 minutes away. Es Canar, with its famous hippy market, is 30 minutes’ drive away.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Guests score it 8.6 out of 10 — the average across the 13 hotels we list on Ibiza is 8.9.
- Perched on Ibiza's rugged north coast, the hotel's elevated position means nearly every terrace, room and pool frames uninterrupted Mediterranean horizons, a rare feature even among the island's upper-tier properties.
- Every room includes a private hot tub, while a number extend this further with a personal mini-pool overlooking the sea, allowing guests to enjoy the view in complete privacy.
- Na Xamena sits away from Ibiza's main towns and nightlife, so a rental car or the hotel's airport shuttle is practical for exploring beyond the property.
- The clifftop layout involves stairs and sloped pathways connecting different areas of the resort, which may require extra consideration for guests with mobility restrictions.
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What guests actually say
Tripplo’s analysis uses a sample of 69 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A fresh, well-stocked breakfast with plenty of choice
- +Tasty dinners, with sunset dining a highlight
- –Inconsistent quality, with dishes that were too salty or served cold
- –Lunch and the restaurants disappointed some guests
- –A thin breakfast selection for some, with food not always kept fresh
”Breakfast was great, with more than enough choice.” — guest, translated
Service & staff
- +Friendly, attentive yet discreet staff, many praised by name
- +A welcome tour of the hotel on arrival
- +A warm, family-run feel
- –Service is uneven, and some found the reception staff unfriendly
- –Complaints and billing errors were not followed up properly
- –Housekeeping lapses, such as rooms not being made up
”The staff are attentive yet very discreet, which makes the atmosphere even more relaxing.” — guest, translated
Pools, beach & aquapark
- +Gorgeous pools with sea views
- +Plenty of space to lounge around the pool
- –No beach access from the hotel
- –Loungers are all taken during the day, and some are worn plastic
- –The pool is only lightly heated, and one pool area has strict seating rules and an extra fee
”An absolutely stunning place with amazing views, a gorgeous pool and sunbathing areas.” — guest, translated
The rooms
- +Beautiful rooms with spectacular views
- +Very comfortable beds, and some rooms with an in-room jacuzzi or hammam
- +Spacious suites, including family suites
- –Some rooms feel dated, with a poor standard of finish
- –Some rooms are overlooked or short on furniture and storage
- –Tiny balconies or small, old-fashioned bathrooms in some rooms
”The amenities, the restaurant, the amazingly comfortable beds, the in-room jacuzzi, and of course the view.” — guest, translated
Condition & cleanliness
- +Some guests found their room spotless
- –The hotel feels tired and in need of investment
- –Some rooms were not cleaned properly
- –Worn details such as limescale, peeling paint and visible repairs
”The property itself is tired and in need of major investment to live up to its five-star claim.” — guest, translated
Location
- +Spectacular clifftop views over the sea and the sunset
- +A secluded, natural setting on the quiet side of Ibiza
- –Far from everything, so a car or taxis are essential
- –A steep, winding access road that some found unnerving
- –No direct access to the sea
”Very characteristic and charming, surrounded by nature above a wonderful cliff.” — guest, translated
Noise levels
- +Peaceful and secluded, far from the party scene
- –Poor soundproofing between rooms
”This is not your typical clubbing hotel, but a secluded, private five-star hotel – just what we were looking for.” — guest, translated
Value for money
- –Restaurants, drinks and breakfast are very expensive
- –Extra charges for water, ice, the spa and transfers
- –A service charge added to the bill came as a surprise
”Value for money doesn't add up at all by international standards; even allowing for Ibiza prices, everything is far too expensive.” — guest, translated
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Frequently asked questions
How far is Hacienda Na Xamena, Ibiza from Ibiza Airport (IBZ)?
Hacienda Na Xamena, Ibiza is approximately 23 km from Ibiza Airport (IBZ) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Hacienda Na Xamena, Ibiza?
On Booking.com it scores 8.6/10 from 310 guest reviews.
How many stars does Hacienda Na Xamena, Ibiza have?
Hacienda Na Xamena, Ibiza is a 5-star hotel.
What amenities does Hacienda Na Xamena, Ibiza offer?
Hacienda Na Xamena, Ibiza offers 3 swimming pools, spa and wellness center, non-smoking rooms, fitness center, airport shuttle and 2 restaurants.
Weather & sea temperature — Ibiza
Right now: 19° air · 23° sea
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Na Xamena s/n, San Miguel, 07815 Na Xamena, Spain