In short: Tripplo’s analysis covers a sample of 65 guest reviews of Four Seasons Cairo At The First Residence. Guests in the sample highlight Service & staff, Location and Food & restaurants. The most common complaints: Many guests find the property tired and in need of renovation, especially the unrenovated upper floors. Several guests describe a rude or chaotic reception at check-in.
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Enjoying impressive views of Cairo’s skyline and the Pyramids, The Four Seasons Hotel in Cairo’s Gizah district features a full-service spa and outdoor pool. The Nile River is just 100 metres away.
All rooms at The First Residence Cairo feature stylish colonial décor and panoramic city or Nile views. They are equipped with a flat-screen TV, a BOSE entertainment system and a DVD player.
Facilities include a top-floor spa offering a wide range of health and beauty treatments. It also features a sauna, hot tub and fitness centre. Guests can also try their luck at the on-site casino.
Light refreshments are offered at the Tea Lounge. Guests can try modern Lebanese cuisine served poolside at Aura. There is also La Gourmandise which is a trendy brasserie eatery located in the heart of The First Mall.
Four Seasons Cairo At The First Residence offers a room service, car rental services and airport limousine services. Four Seasons Cairo At The First Residence is just a 2-minute walk from Cairo’s historic Zoological and Botanical Gardens. Cairo International Airport is 26 km from the property.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 22 October 2026 · How we review hotels
This property is ideal for travellers seeking direct shopping access alongside classic views of the Nile and the Pyramids. Guests benefit from direct access to The First Mall and the hotel's wellness facilities, while the restaurants range from modern Lebanese cuisine at the poolside Aura to the dining venues aboard the First Nile Boat. However, the hotel is located away from central downtown Cairo, and the traditional colonial decor may feel dated to some.
Guests score it 8.6 out of 10 — the average across the 8 hotels we list in Cairo is 8.8.
- Many guest rooms and public spaces face westward, offering clear sightings of the Great Pyramids of Giza and the Nile River. This makes for a highly scenic backdrop during sunset.
- The hotel is physically integrated with The First Mall, giving guests immediate access to high-end boutiques, service outlets, and casual dining options without leaving the property.
- Situated on the west bank of the Nile in Giza, the hotel is slightly removed from downtown Cairo's main historic sites. Guests should plan for traffic-dependent taxi rides when sightseeing.
- The rooms feature classic colonial-style furniture and rich fabrics. While comfortable and meticulously maintained, this aesthetic may feel somewhat old-fashioned to travelers who prefer minimalist, contemporary design.
Free PDF: what guests really say about Four Seasons Cairo At The First Residence
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- Pros and cons in every category guests mention
- The complaints that come up again and again
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Should you book it?
Book it if you want
- Spa-goers who want a Turkish hammam and a couples' spa suite overlooking the Nile
- Families who want a children's pool and fifth-floor suites with kitchenettes
- Sun-seekers who want a fourth-floor pool with private cabanas above Giza
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Prices at Four Seasons Cairo At The First Residence
When we last checked (23 October 2026), a 2-night stay for two adults cost from €1,267 in total (€634 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Typical price per night: €624. Lowest €475 (check-in 22 Sept), highest €1,029 (check-in 4 Nov).
Stays starting on a Friday or Saturday cost about 4% more per night than stays starting Sunday to Thursday.
Price per night for check-ins from 22 Sept to 22 Nov, measured daily by Tripplo for 2 nights and two adults, one month ahead.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“We just wanted to let you know how fabulous our experience at the Cairo Four Seasons First Residence was in Dec and January. The hotel is very comfortable and the ambiance luxurious. Your staff are absolutely fantastic. I would like to especially mention the front desk staff and most importantly Mr. Mohamed Amir in the restaurant who made us feel like honored guests.”
“This should not be a Four Seasons Hotel. It is very old and in a terrible part of Cairo. They should shut down for a complete refurbishment. Lobby looks like a 2 star hotel. Nothing fancy about their lobby or common facilities. You need to go into the mall next door to find their cafe. Once in the room, coffee machine was dirty, sofa cushions don’t match, curtain tracks are so rusted they do not close. The absolute worst thing - used bar soap put back into the box.”
“I had a wonderful stay at the hotel, as always. It truly did not disappoint and lived up to the high standards I associate with this brand. The overall experience was excellent, from the atmosphere to the service.”
“I had a wonderful stay at the hotel, as always. It truly did not disappoint and lived up to the high standards I associate with this brand. The overall experience was excellent, from the atmosphere to the service. The only small area where I expected a bit more was the cuisine. Given that this is a Four Seasons hotel, my expectations were slightly higher in this regard. Nevertheless, the dining experience was still good. I would especially like to express my sincere gratitude to Asala Elkholy, who was exceptionally kind, helpful, and attentive. Her professional yet very warm and human approach made a real difference to my stay. Thank you for your outstanding service and genuine care.”
“It is a wonderful place to wind down at our end of tour in Egypt. The service, facilities and staff are all up to the par of 4 seasons brand. We had a premium Nile view room, which is a partial view from two different windows, because the resident building is in front of the hotel building. So set up the realistic expectations, but the room is spacious and luxurious. We definitely enjoyed it with the Nile view despite not being a panoramic view of Nile. We would definitely stay here again.”
What guests actually say
Tripplo’s analysis uses a sample of 65 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A good breakfast with fresh pastries
- +Several restaurants and a bar on site, with praise for the pool restaurant
- +A pleasant lunch overlooking the pool
- –Some found breakfast mediocre and below the standard they expected
- –A disappointing dinner at the sports bar
”All the restaurants we tried on the property were good.” — guest, translated
Service & staff
- +Warm, attentive staff, from the doormen to the restaurant teams
- +Requests are handled quickly, including early check-in
- +Personal help with bookings and arrangements throughout the stay
- –Several guests describe a rude or chaotic reception at check-in
- –Complaints and emails go unanswered
- –Requests for adjoining rooms were not honoured
”The staff were wonderful, nothing was too much trouble and requests were sorted almost instantly.” — guest, translated
Pools, beach & aquapark
- +An attractive pool area
- +Pool staff who go out of their way
- –Outside guests eating and smoking shisha at the pool café can make sunbathing feel exposed
”The facilities, decor and pool were just what I would expect from a Four Seasons hotel.” — guest, translated
The rooms
- +Large, comfortable rooms, some with a balcony and Nile views
- +Comfortable beds and soft pillows
- –Some rooms feel dated, with worn furniture and mattresses
- –Families were put on different floors instead of in connecting rooms
- –Rooms with an extra bed can feel cramped
”The rooms were huge and exceptionally comfortable.” — guest, translated
Condition & cleanliness
- +Clean rooms, with housekeeping twice a day
- –Many guests find the property tired and in need of renovation, especially the unrenovated upper floors
- –Worn furniture, faulty fittings and an old, smelly air conditioner
- –Dirty carpets and an untidy lobby
”The rooms were very clean, but they need renovating.” — guest, translated
Location
- +Views over the Nile, and of the pyramids from some rooms
- +Right next to a shopping mall
- +A good base for exploring Cairo and the pyramids
- –The hotel is in Giza rather than central Cairo, which surprised some guests
- –Not every room has the pyramid view guests expected
- –Walking in the surrounding area can be unpleasant
”The views were breathtaking, especially over the Nile.” — guest, translated
Noise levels
- –Traffic noise from the street at night, even on high floors with the windows shut
- –Poor sound insulation, especially in street-facing rooms
”Even with the windows fully closed, there was a lot of road noise at night.” — guest, translated
Value for money
- +Some guests feel they got more than they paid for
- –Many find the rooms overpriced for their condition
- –Taxes added to the bill came as an unwelcome surprise
”Overall not worth the money.” — guest, translated
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Frequently asked questions
How far is Four Seasons Cairo At The First Residence from Cairo International Airport (CAI)?
Four Seasons Cairo At The First Residence is approximately 20 km from Cairo International Airport (CAI) in a straight line, calculated from map coordinates. This is not a road distance or transfer time; check the route and transport options before booking.
How do guests rate Four Seasons Cairo At The First Residence?
Four Seasons Cairo At The First Residence is rated 4.7 out of 5 on Google, based on 10,358 reviews. On Booking.com it scores 8.6/10 from 992 guest reviews.
How many stars does Four Seasons Cairo At The First Residence have?
Four Seasons Cairo At The First Residence is a 5-star hotel.
What amenities does Four Seasons Cairo At The First Residence offer?
Four Seasons Cairo At The First Residence offers free Wifi, outdoor swimming pool, private parking, 8 restaurants, spa and wellness center and fitness center.
Weather & sea temperature — Cairo
Right now: 21°
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35 Giza Street