In short: Tripplo’s analysis covers a sample of 69 guest reviews of Britannia Hotel. Guests in the sample highlight Service & staff, Food & restaurants and Location. The most common complaints: Many rooms are small and cramped. Many find it overpriced, especially given the small rooms.
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Dating back to 1870, this elegant hotel is 5 minutes’ walk from Trondheim Central Station. It provides luxury spa facilities and 4 restaurants. Wi-Fi is free.
Britannia Hotel’s rooms mix classic décor with modern comforts. All rooms have a writing desk, flat-screen TV and tea/coffee facilities. Guests can enjoy a 24-hour room service.
The Britannia Spa & Wellness Centre offers special treatments, massages and saunas. A swimming pool, minerals pool and gym are also found on site.
Please note that the spa and pool comes at an extra charge, while the gym is included in the stay.
Britannia Hotel is located in the city center in walking distance to shops and restaurants. The 11th-century Nidaros Cathedral is 500 metres away.
Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
Britannia Hotel is for travellers who want a classic grand hotel in the middle of Trondheim. The building dates from 1870, Nidaros Cathedral and the station are a short walk away, and the rooms pair traditional décor with modern comfort and very good beds. Guests speak most warmly about the staff, who are described as attentive at every turn, and about a breakfast that many count among the reasons to return. The spa, with its pool, mineral pool and saunas, rounds off the stay. The extras are where the costs add up. The spa and pool are charged separately, the wine bar is expensive and tables in the bar may need booking, and at weekends breakfast can be crowded. Couples who are happy to pay for the spa and plan their evenings will find a polished, memorable base in Trondheim; anyone wanting everything included in the rate may prefer a simpler hotel.
- Guests walk to all the main sights from the hotel. Nidaros Cathedral is 500 metres away, the central station about five minutes on foot and the cruise terminal a little further, with shops and restaurants on the doorstep.
- Staff are the most praised part of a stay, from the doorman and reception to the bar and the breakfast room. Guests mention small gestures such as a packed breakfast prepared for an early departure to the airport.
- Access to the spa and pool is charged on top of the room rate; only the gym is included. One guest also found some spa facilities out of order without having been told in advance.
- Breakfast is much loved, which makes it busy. At weekends some guests met long queues, for example at the egg station, and found the room hectic.
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Should you book it?
Britannia Hotel is worth booking for couples who want classic luxury and a spa in the city centre — but pick somewhere else if you expect spa and pool access to be included.
Book it if you want
- Couples who want classic luxury and a spa in the city centre
- Travellers who value attentive, personal service
Pick somewhere else if
- You expect spa and pool access to be included
- You want a quiet, relaxed breakfast on a weekend morning
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What guests actually say
Tripplo’s analysis uses a sample of 69 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A superb breakfast with a wide choice and a strong Norwegian touch, served in the Palm Garden
- +Excellent dinners in the brasserie and bistro, where you can see right into the kitchen
- +A stylish bar and wine bar with first-rate bartenders
- –Breakfast can be crowded, with long queues at weekends
- –Some feel breakfast has slipped, with fewer dishes to order at the table
- –The hotel's restaurants do not always match its overall standard
”Breakfast was truly excellent, with a huge choice and a strong Norwegian character.” — guest, translated
Service & staff
- +Professional, friendly and helpful staff, from reception to the concierges and doormen
- +Staff go the extra mile, for example packing food for an early departure
- +A valet team that takes care of your car
- –Some found the staff cold or patronising
- –Restaurant service can be slow or inattentive
- –Tables must be booked even for the bar, which guests were not told at check-in
”The staff were so nice as to pack some food for us when we had to leave super early to catch our plane.” — guest, translated
Pools, beach & aquapark
- +A sumptuous pool area with saunas
- +A spa that guests rate highly
- –Access to the pool and spa costs extra, which some only discovered late
- –One of the pools could be warmer
- –The spa was closed for renovation during some stays
”An ideal location, carefully decorated rooms and a sumptuous pool.” — guest, translated
The rooms
- +Beautifully appointed, nicely renovated rooms with magnificent bathrooms
- +Exceptionally comfortable beds with soft duvets and bedding
- +Spacious junior suites
- –Many rooms are small and cramped
- –The digital controls for lights, heating and TV can be confusing or fail
- –Some rooms are too warm or look straight onto a wall
”A bright, very well-equipped and comfortable room, with a magnificent bathroom.” — guest, translated
Condition & cleanliness
- +Beautifully renovated and very well maintained
- +Spotlessly clean throughout
- –Some decor and furniture still feel a little dated
- –Peeling wallpaper in one superior room
”Stylish, clean, nothing like it in Trondheim.” — guest, translated
Location
- +A central location, with Trondheim's sights and shops within walking distance
- +A grand historic hotel in the heart of the old town
- –Parking can be a hassle for those arriving by car
”The location is within walking distance of all the highlights of Trondheim.” — guest, translated
Noise levels
- +Calm, quiet surroundings
- –Street noise comes in if you open the window
- –Loud music from events and weekend renovation work disturbed some guests
”A very good bed and quiet surroundings.” — guest, translated
Value for money
- +Pricey, though some feel the quality justifies it
- –Many find it overpriced, especially given the small rooms
- –Extras such as pool and spa access and drinks in the bar add up
”The room was far too small for the price. Price and size simply don't match.” — guest, translated
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Frequently asked questions
How do guests rate Britannia Hotel?
On Booking.com it scores 9.3/10 from 1,107 guest reviews.
How many stars does Britannia Hotel have?
Britannia Hotel is a 5-star hotel.
What amenities does Britannia Hotel offer?
Britannia Hotel offers spa, indoor Pool, 4 Restaurants, bar, breakfast and fitness Centre.
Weather & sea temperature — Trondheim
Right now: 9° air · 9° sea
Prices for your dates
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Dronningens gate 5, 7011 Trondheim, Norway