In short: Tripplo’s analysis covers a sample of 69 guest reviews of artHotel Blaue Gans. Guests in the sample highlight Location, Service & staff and Food & restaurants. The most common complaints: Many rooms are small and dark, with little space for luggage. Some found breakfast monotonous, short on fresh fruit and vegetables, or running out late in the morning.
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Tripplo’s hotel summary
Tripplo’s analysis · Updated 20 October 2026 · How we review hotels
artHotel Blaue Gans is for travellers who want art, history and the old town on their doorstep. The 14th-century house stands on Getreidegasse, opposite the Festival Hall and a few steps from Mozart's Birthplace, and guests consistently praise its location. Inside, more than 100 original artworks bring modern design to the historic setting, and guests enjoy rooms that are comfortable and often spacious. Staff are warm and helpful, breakfast combines a buffet with dishes from the menu, and the restaurant within medieval walls serves Austrian and Salzburg cooking. The drawbacks are mostly about value and small details. Some guests find the price high for the facilities, and rooms lack a fridge. Breakfast service can be slow when busy, and some rooms have quirks such as stairs in the studios or a noisy air conditioner. Couples and culture lovers who want character right in the centre will enjoy it; travellers focused on value or in-room extras may prefer elsewhere.
Guests score it 9.1 out of 10 — the average across the 11 hotels we list in Salzburg is 9.3.
- Guests praise the location above all: everything is within walking distance, the Festival Hall is opposite, and a bus stop right outside makes longer trips easy.
- Staff at reception and in the restaurant are described as warm, patient and helpful, and one guest had a full day of sightseeing planned for them at the front desk.
- Value for money is where guests are most critical. One found the hotel very expensive for what it offers, and several missed a fridge or minibar in the room.
- While many enjoy breakfast, one guest found ordering and service extremely slow and an order came out wrong, and another found breakfast disappointing.
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- Pros and cons in every category guests mention
- The complaints that come up again and again
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Should you book it?
artHotel Blaue Gans is worth booking for culture lovers and festival-goers who want to be in the thick of the old town — but pick somewhere else if value for money is your top priority.
Book it if you want
- Culture lovers and festival-goers who want to be in the thick of the old town
- Couples who enjoy design and contemporary art
Pick somewhere else if
- Value for money is your top priority
- You want a fridge or minibar in the room
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What guests actually say
Tripplo’s analysis uses a sample of 69 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +An excellent breakfast with regional produce, with a buffet plus dishes to order
- +A lovely restaurant with outdoor seating and atmospheric cellars
- +Staff cater for special diets, for example with gluten-free bread
- –Some found breakfast monotonous, short on fresh fruit and vegetables, or running out late in the morning
- –Slow service in the restaurant, and a soft-boiled egg that arrived hard
- –Limited room service, and the bar is sometimes closed
”A great breakfast with regional produce, and the restaurant with outdoor seating is well worth it.” — guest, translated
Service & staff
- +Very friendly, helpful staff
- +Useful sightseeing tips from reception and the restaurant team
- +Hotel bikes for exploring the city
- –Some found the staff inflexible or unhelpful
- –Problems such as broken heating were not fixed despite repeated requests
- –Valet parking was not available on arrival for one guest
”Reception planned our day of sightseeing for us. He was very thorough and a pleasure to talk to.” — guest, translated
The rooms
- +Stylish rooms that blend the historic building with modern design
- +Some rooms are spacious, with lovely bathrooms
- +Comfortable rooms, some overlooking Getreidegasse
- –Many rooms are small and dark, with little space for luggage
- –No fridge, kettle or coffee in the rooms
- –Steep stairs to some rooms, and some found the beds or pillows uncomfortable
”The furnishings are tasteful, individual and high quality without ever feeling cold.” — guest, translated
Condition & cleanliness
- +Very clean rooms
- +A carefully renovated historic building where everything feels new
- –Heating problems in cold weather, and old windows that let in draughts
- –Small faults, such as a loose toilet-roll holder or slow hot water
- –Housekeeping did not always restock coffee and toiletries
”A renovated hotel where everything is new and clean.” — guest, translated
Location
- +Right on Getreidegasse in the heart of the old town
- +Everything within walking distance, with a bus stop outside the door
- +Ideal for the Salzburg Festival
”A prime location on Getreidegasse in the old town. You could not ask for a better spot.” — guest, translated
Noise levels
- +Quiet at night thanks to good double glazing
- –Noisy air conditioning or a portable heater
”Thanks to good double glazing, there was no noise at all.” — guest, translated
Value for money
- –Many feel it is expensive for the facilities on offer
- –Extras such as some breakfast dishes and valet parking cost more
”Very expensive for the facilities offered.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
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Frequently asked questions
How do guests rate artHotel Blaue Gans?
On Booking.com it scores 9.1/10 from 563 guest reviews.
How many stars does artHotel Blaue Gans have?
artHotel Blaue Gans is a 4-star hotel.
What amenities does artHotel Blaue Gans offer?
artHotel Blaue Gans offers 2 Restaurants, bar, garden, free Wifi, room Service and 24-hour Front Desk.
Weather & sea temperature — Salzburg
Right now: 9°
Prices for your dates
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Getreidegasse 41-43, Altstadt, 5020 Salzburg, Austria